Customer Solutions Consultant, Platform - Google

The Google Cloud Platform team empowers customers to transform their businesses through secure, reliable, and scalable cloud-native solutions. As a Platform Customer Solutions Consultant, you will partner with sales teams to differentiate Google Cloud Platform (GCP) and serve as the primary technical advisor for clients. You will engage in technical-led conversations to understand business challenges, troubleshoot complex issues, and architect cross-pillar solutions that drive value. This role requires a strategic mindset to identify new business opportunities and manage the technical lifecycle from initial engagement through to successful delivery and implementation.

You will play a pivotal role in helping developers, enterprises, and government agencies leverage Google's technology to solve critical business problems. By combining deep technical expertise with strong communication skills, you will lead proofs-of-concept, conduct workshops, and present solutions to technical and executive stakeholders. Your ability to navigate the full business cycle—from defining delivery plans to transitioning work to implementation teams—will be essential to driving customer success and accelerating digital transformation.

• Develop and own the technical account plan and strategy to align with business goals.
• Demonstrate the value of Google Cloud Platform (GCP) through demos, pilots, and customer workshops.
• Architect cross-pillar cloud solutions that address specific business issues and drive technical wins.
• Facilitate the post-sales transition by supporting pricing activities and handing off delivery plans to implementation teams.
• Provide ongoing support to cross-functional teams during ramp-up, delivery, migration, and implementation phases.

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Proficiency in programming languages, debugging, systems design, prototyping, demos, and customer workshops.
• Demonstrated ability to engage with and present to technical stakeholders or executive leaders.
• Fluent communication skills in both English and Thai to support client relationship management.

• Experience promoting technical solutions in Cloud AI.
• Experience managing the entire business cycle, including defining delivery and consumption plans.
• Strong understanding of security concepts such as encryption, identity management, and access control.
• Experience building technical strategies to uncover new workloads with customers.
• Proven track record of migrating applications and services to cloud platforms.