The Agoda Ambassador program brings together creators, agencies, and Agoda teams to grow the business through authentic, performance-led content. The program operates across two verticals: Activities and Accommodations. This global individual-contributor role will lead the Activities vertical end to end, from creator acquisition and activation through agency partnerships, content growth, business strategy, and performance management. The role will also lead the engagement vertical across both Activities and Accommodations, own the program’s cross-vertical automation agenda, and support broader Accommodations priorities where required. Success requires a strong commercial mindset, operational discipline, analytical fluency, and the ability to influence creators, agencies, and internal stakeholders. Program strategy and business growth • Lead end-to-end business and operational ownership of the Activities vertical within the Agoda Ambassador program. • Develop and execute strategies to grow Activities bookings, active creators, posting frequency, and relevant content supply. • Use data and business insights to identify growth opportunities, diagnose performance gaps, and prioritize initiatives. • Work closely with the Activities Marketing team to create and activate promotional codes that support creator campaigns and business growth. • Support broader Accommodations and Brand team priorities where required, while maintaining focus on core Activities metrics. Creator, agency, and partner management • Drive creator acquisition, onboarding, activation, and ongoing engagement for Activities. • Scale agency partnerships by unblocking the onboarding pipeline and directly managing relationships with at least three agencies. • Build trusted relationships with creators and partners, communicate expectations clearly, and resolve issues that affect participation or performance. Engagement leadership across Activities and Accommodations • Lead the Agoda Ambassador engagement vertical across both Activities and Accommodations, defining the engagement strategy, priorities, and operating rhythm for creators and agencies. • Own the cross-vertical engagement charter, including content calendars, creator and agency communications, email responses, surveys, and the rollout of new propositions. • Design and deliver initiatives that increase creator participation, posting frequency, content creation, and sustained program activity across both verticals. • Use engagement and performance data to identify opportunities, refine communications, and improve creator and agency effectiveness. Content activation and program operations • Plan and activate creator content for Activities across relevant social platforms and markets. • Coordinate product and supply workflows with internal teams, balancing partner needs with program and business performance. • Manage multiple workstreams across creators, agencies, marketing, product, technology, supply, and Brand stakeholders in a fast-paced global environment. • Provide product and technical support by identifying issues, coordinating with the right teams, and driving them through to resolution. Automation, analytics, and performance • Lead the automation of the Agoda Ambassador program across both Activities and Accommodations to improve efficiency, scalability, and partner experience. • Track, analyze, and communicate program performance, including daily Activities bookings, the number of active creators generating at least one booking, creator posting activity, and the volume of Activities content created. • Build clear performance views and translate data into recommendations, actions, and business decisions. • Continuously improve operating processes, identify bottlenecks, and create scalable ways of working across teams and external partners. What you’ll need to succeed • 4-5 years of relevant experience in social media, affiliate marketing within an online business, creator or influencer programs, agency management, partnerships, or a related field. • Demonstrated experience managing creator, agency, or partner relationships and delivering measurable commercial or engagement outcomes. • Strong analytical skills and hands-on comfort with SQL and Tableau, with the ability to turn data into clear business insights and growth strategies. • Experience using social monitoring tools to understand content activity, engagement, and program performance. • Experience with AI tools such as Claude, or a strong willingness and ability to learn and apply them to improve program operations. • Excellent stakeholder management, agency negotiation, creator communication, commercial thinking, and project management skills, including the ability to influence without direct authority. • Strong problem-solving skills, attention to detail, and a bias for action, with the ability to lead complex cross-functional work and manage multiple priorities independently. • High proficiency in written and spoken English, with the ability to communicate effectively across global teams and external partners.
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At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Fintech Commercial team is the glue between external Fintech partners (schemes, PSPs, issuers) and Agoda’s Finance department. We represent the business side of Agoda’s “Pay-in” (Consumer Payments) and “Pay-out” (Business payments) pillars within the Agoda Fintech ecosystem. Together with our Fintech partners and cross-functional stakeholders, we identify and implement payments optimization initiatives, launch new payment methods and drive Fintech innovation across Agoda. **The Opportunity:** We are looking for a talented, results-oriented Manager, Fintech Commercial to join the Agoda finance team. You will have: * Leverage your analytical skills to run analyses, enhance the data infrastructure in collaboration with our data teams and build business cases. * Work with leading Fintech and payments companies on payments optimization initiatives on a global scale. * Partner with cross-functional Agoda stakeholders: Product, Engineering, Data, Legal, Finance teams, Customer Services and more. Successful candidates tend to have strong analytical and data skills and are self-starters who are comfortable working in environments defined by volatility, uncertainty, complexity and ambiguity. In addition, good performers in this role are organized, possess effective interpersonal skills and can successfully partner with cross functional teams in a result-oriented manner. **In this Role, you’ll get to:** * Analyze payment method cost and performance data sets to identify optimization opportunities * Collaborate closely with Product and FinTech solutions on Fintech roadmaps, strategic planning and initiative prioritization * Evaluate partnership opportunities with our Fintech partners in form of business cases to realize cost savings or create incremental revenue streams * Become a subject matter expert for Pay-in topics across Agoda and fulfill ad-hoc Finance requests to educate stakeholders about payments deal economics **What You’ll Need to Succeed:** * 4-8 years of professional experience in fields like Analytics, Consulting, Strategy & Operations, Data Science or similar; experience in online or e-commerce business preferred * 2+ years of experience in payments or Fintech, ideally on the merchant-side in a role that requires you to analyze payment performance as your day-to-day job * Bachelor’s degree in any field as minimum requirement; MBA or master’s degree in business / finance / management preferred since strong business acumen is required in this role * Strong numerical and analytical skills (e.g., running queries with SQL, building dashboards) with keen attention to detail * Demonstrated track record of successfully identifying and executing complex,data-driven strategies that resulted in measurable revenue growth and margin improvement * Ability to effectively communicate proposals to potential partners and internal stakeholders * Willingness to move quickly, adapt well to change, and thrive in dynamic environments; professional “get it done” attitude and strong work ethic * Fluency in English is required
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Our Opportunity** As our Staff Full Stack Engineer, you will design and build AI-driven chat experiences that power Agoda’s AI Assistant, trip planning and discovery, customer support flows, and proactive recommendations. You’ll work closely with engineers, data scientists, and product managers to define, build, and scale the next generation of AI solutions that make travel planning more intuitive, personalized, and effortless for millions of customers worldwide. We’re looking for a visionary Full Stack architect with a strong hands-on mentality — integrating innovative AI capabilities and rapidly validating ideas through experimentation. You will create measurable impact on traveler experience and business outcomes, while upholding Agoda’s standards for privacy, reliability, and the responsible use of AI. **Why Agoda & Why Bangkok?** * Global Engineering, Global Impact: Join a high-energy, multilingual and multicultural engineering team in Bangkok driving innovation across regions. * Vibrant Bangkok HQ: Work in a tech-centric city with a thriving expat community, beautiful culture, and world-famous cuisine. * English-First: Work and collaborate in English—no Thai required! * World-class relocation and family support are offered. **The Impact You’ll Make** * Lead full-stack architecture and system design for features used by millions of customers * Own complex end-to-end systems — from React-based frontend to backend microservices — and mentor high-performing teams * Design and evolve Backend-for-Frontend (BFF) layers that aggregate downstream services into optimized, UI-friendly contracts * Guide technical decisions across several squads, driving engineering excellence * Collaborate with Product and Design to deliver cohesive, user-centered solutions at scale **What We’re Looking For** * 8+ years of experience in software engineering (web, backend, or full stack) * **Frontend:** Hands-on proficiency with React and its ecosystem — Next.js (SSR/SSG), TypeScript, state management (Redux, Zustand, or similar), component libraries, and build tooling (Webpack/Vite) * **Backend:** Expertise in Java, Kotlin, or .NET; comfort designing microservices and REST/gRPC APIs * **BFF / middleware:** Experience building and owning Node.js/TypeScript BFF layers that sit between frontend and core services, including API aggregation, response shaping, and auth handling * Solid understanding of frontend performance fundamentals: Core Web Vitals, code splitting, lazy loading, and rendering strategies (CSR vs SSR vs ISR) * Familiarity with testing approaches across the stack — unit, integration, and E2E (Jest, Cypress, or Playwright) * Proven experience leading end-to-end architecture on high-traffic platforms * Track record of technical mentorship, cross-team collaboration, and solving ambiguous problems **What We Offer** **Full Relocation and Onboarding Support:** * Visa sponsorship for you and your family * Flights, settling-in allowance, and temporary housing * Dedicated relocation and settling-in advisors * Relocation buddy program and community events **Family & Expat Benefits:** * Partner & children support (school search, legal, etc.) * International health insurance * Flexible home visit support **Agoda Perks:** * Hybrid working (Bangkok HQ) * Professional growth and learning budget * Employee resource groups for every culture and background **Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok:**[**https://careersatagoda.com/agodans-in-bangkok/**](https://careersatagoda.com/agodans-in-bangkok/) **Agoda’s Engineering Blog:**[**https://medium.com/agoda-engineering**](https://medium.com/agoda-engineering) ***** This position is based in Bangkok, Thailand (Relocation Provided) ***** **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). **Disclaimer** We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED) Location: Bangkok, Thailand (*Not open for remote work) Get to Know our Team: As part of the Supply Analytics, you will be responsible for identifying new partners and opportunities, cultivating a relationship with them, and working together with them to deliver the best outcome for our end customers. You would also be responsible with managing the day-to-day interaction with the partner and working closely with other teams within Agoda to ensure the partners needs are met. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business. The Opportunity: As an Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda. In this Role, you’ll get to: * Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) * Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders. * Proactively identify opportunities for growth within supply and the wider business. * Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply. * Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence. * Automate manual operational processes and present back on time savings gained through modernization of business operations What you’ll Need to Succeed: * At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BI * Advanced working knowledge and hands-on experience in SQL * Strong knowledge and hands-on experience in data visualization tools such as Tableau (preferably) * Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R) * Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). * A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.) * Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite. * Experience in conducting A/B testing experimentation * Strong experience in finding data insights and provide business recommendation to the business * A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping. * Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. * Data driven in both decision making and performance measurement. * Extreme comfort in ambiguous, fast-paced environment. * Ability to multi-task, prioritize and coordinate resources. It’s Great if you Have: * MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). * Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience. * Asian market experience. * Travel industry / e-commerce / tech / consulting experience.
This role involves partnering with HRBPs and business leaders to analyze talent needs and connect priorities with business goals. The consultant will support performance management, talent reviews, succession planning, and career development. Responsibilities include using data to identify talent patterns, preparing analysis on workforce trends, and facilitating evidence-based discussions. The position requires a strategic mindset to design and improve talent practices and tools.
This role involves partnering with HRBPs and business leaders to analyze talent needs and connect priorities with business goals. The consultant will support performance management, talent reviews, succession planning, and organizational design. Key duties include using data to identify talent patterns, preparing analysis on workforce trends, and facilitating evidence-based discussions to drive organizational effectiveness.
This role is based in Bangkok and involves partnering with HR Business Partners and business leaders to analyze talent needs and support effective people decisions. The consultant will contribute to performance management, talent reviews, succession planning, and organizational design. The position requires using data to identify talent patterns and risks, facilitating discussions with stakeholders, and developing practical guidance for talent processes.
This role supports internal management decision-making by producing business performance analysis and economic information of business activities. The position involves establishing management and execution plans, conducting financial supports, and optimizing internal policies and procedures based on business accounting standards. Key duties include participating in monthly reports on management activities, analyzing profits, and managing production cost models. The role requires a professional with a deep understanding of specialized areas, strong analytical skills to evaluate data, and the ability to work with minimal instruction on new assignments.
The role supports eCommerce performance and development across Minor Asia, focusing on improving Web Direct Share, direct conversion and direct revenue. It analyzes property performance, identifies commercial opportunities, translates findings into action plans, shares best practices and manages regional support for hotels with eCommerce resource gaps. The manager works directly with hotels and cross-functional commercial teams, monitors action plans and results, and supports regional projects, systems and process improvements. Qualifications include at least four to six years in hotel eCommerce, digital marketing, distribution or a related commercial function, strong analytical and stakeholder-management skills, and knowledge of booking systems, eCommerce platforms and digital distribution.
This role involves leading strategic paid media planning and execution for top e-commerce clients across Southeast Asia. The Associate Category Head acts as the primary liaison between clients and internal teams, overseeing campaign performance and aligning execution with client KPIs like GMV and ROAS. The position requires managing client communications, coordinating with internal specialists, and leveraging platform expertise to drive traffic, conversions, and revenue growth.