Kuala Lumpur, MY; Manila, PH; Jakarta, ID; Penang, MY; Bangkok, TH; Hanoi, VN; Ho Chi Minh City, VNNot specified
This role involves providing Level 2 and 3 Application Managed Services (AMS) support for escalated production incidents, performing troubleshooting, and monitoring fixes to meet Service Level Agreements (SLA). The position also requires leading discussions on solution design for enhancements, performing effort estimations, and maintaining documentation. Additionally, the role includes supporting project teams in implementing solutions and contributing to business development efforts. The consultant is expected to lead and coach junior team members and participate in Continuous Improvement initiatives.
Candidates must have a bachelor’s degree in IT, Business Information Systems, or related fields. The ideal applicant should possess 3-8 years of experience with SuccessFactors, specifically as a support or implementation team member for the Employee Central Payroll (ECP) module. Experience with cloud or on-premise platforms, traditional waterfall and Agile delivery approaches, and basic technical debugging is required. The role demands strong stakeholder engagement, proactivity, and the ability to work on a rotation basis to support critical requests after business hours.
This role involves managing pricing and commercial data within customer IT portals and internal programs. The coordinator handles customer accounts, prepares commercial quotations, and coordinates sales activities to meet business targets. Responsibilities include processing transactions like credit and debit notes in SAP, managing sample preparation, and coordinating engineering change activities. The position requires a bachelor's degree, proficiency in MS Office, and English communication skills.
Lazada is hiring a Retail Supply Chain Operations Manager based in Bangkok to build and sustain a reliable supply base supporting Retail growth. The role leads end-to-end procurement from purchase orders through inbound, storage, and outbound fulfillment, manages supplier performance, and drives reverse logistics including return-to-supplier, scrap/write-off, and re-inbound activities to reduce obsolescence and fulfillment costs.
The manager supports commercial strategy, advises on supply chain contractual terms, partners with logistics and warehouse teams, standardizes local supply chain processes and metrics, and leads cross-functional projects. Candidates need a bachelor's degree in Supply Chain or Industrial Engineering, at least 6 years of relevant experience, and fluency in Thai and English.
This role involves managing month-end, quarter-end, and year-end closing processes to ensure accurate accounting and report generation. The position requires reviewing Profit & Loss and Balance Sheet reconciliations, analyzing financial information for unusual transactions, and preparing audit support. Additionally, the role includes reviewing transfer pricing documentation and acting as a local finance point of contact for SEA Finance and engagement teams regarding management reporting, revenue recognition, and budgeting.
This role leads the overall Capital Expenditure (CAPEX) management process, including annual planning, forecasting, actual spending monitoring, and variance analysis. The position partners with cross-functional teams to ensure effective CAPEX management, identify risks and opportunities, and conduct financial feasibility studies to support investment decisions. The manager will prepare monthly performance reports, lead financial feasibility studies, and review Capital Appropriation Requests (CAR) to ensure financial justification and compliance with company investment criteria.
The Senior Data Platform Engineer builds the platform-services layer that turns the enterprise data platform into a product. Key responsibilities include designing and operating the API Gateway baseline, Knowledge Graph platform, Event Stream platform, Semantic Layer service, Data Product Catalogue, Vector Search Service infrastructure, Anti-Corruption-Layer Patterns Library, and the Python and TypeScript SDK framework. This role requires shipping platform capability with API contracts, SDKs, and governance baked in. Key qualifications include a Bachelor's or Master's degree in Computer Science, 8+ years of software engineering with production ownership of platform services, strong Python and TypeScript skills, API-first design discipline, and production experience with knowledge graphs, event streaming, or vector databases.
Agoda seeks an Analyst to support the analysis, improvement, and standardization of people and organization development processes. The role involves working with stakeholders and technology partners to document processes, translate business needs into requirements, and support continuous improvement and technology implementation projects. Candidates must have experience in HR operations and process improvement, as well as a foundational understanding of technology implementation in an HR environment.
About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
Get to Know Our Team
Agoda Finance plays a critical role in enabling the company’s continued growth, balancing strong financial governance with speed, scalability, and innovation. As Agoda expands globally across products and markets, Finance is a key partner in building efficient, resilient, and forward-looking operations.
Within this environment, the Accounts Receivable team helps ensure Agoda can scale sustainably by driving operational excellence across receivables, billing, collections partnership, controls, and reporting. The team works closely with stakeholders across Finance, Product, Technology, Supply, and Operations to solve complex problems, improve processes, and strengthen the company’s financial foundation.
The Opportunity
We are looking for a senior finance leader to own and evolve Agoda’s Accounts Receivable operations in a fast-moving, global, and highly cross-functional environment. This role is ideal for someone who combines strong financial and operational fundamentals with a hands-on approach to solving complex problems, improving processes, and building scalable solutions.
You will lead core Accounts Receivable and revenue-related operations, while also helping shape the strategy, controls, reporting, and transformation roadmap for the function. This role requires strong partnership across teams, sound judgment, and the ability to balance commercial realities with financial discipline.
What You’ll Do
1) Accounts Receivable Operations & Governance
* Lead Agoda’s day-to-day Accounts Receivable and revenue-related operations, ensuring processes are accurate, efficient, scalable, and compliant with accounting standards, SOX, and internal policies.
* Define and drive the AR operating strategy, aligned with business growth, cash flow optimization, operational efficiency, and risk management objectives.
* Own and continuously improve end-to-end receivables processes, including invoicing, aging management, overdue monitoring, dispute resolution partnership, and bad debt governance.
* Partner closely with Collections and other cross-functional teams to improve receivables recovery, reduce operational friction, and strengthen overall process effectiveness.
* Own AR performance reporting and KPIs, including DSO, CEI, overdue balances, dispute aging, and bad debt metrics; provide clear insights and recommendations to management.
* Oversee and strengthen the bad debt provisioning process through robust analysis, controls, monitoring, and governance.
* Oversee month-end and year-end close activities related to receivables, ensuring timely, accurate, and well-controlled internal and external reporting.
2) Finance Transformation & Process Improvement
* Help shape the strategy, controls, reporting, and transformation roadmap for the function in support of Agoda’s continued scale and operational maturity.
* Lead and support finance transformation initiatives impacting AR operations, including requirements gathering, process design, UAT, implementation, go-live support, and post-launch monitoring.
* Identify root causes of operational issues and work cross-functionally with Product, Technology, Finance Systems, Supply, Customer Support, and other stakeholders to drive sustainable solutions.
* Drive process standardization, automation, and operational scalability through stronger workflows, clearer ownership, and data-driven performance management.
3) Leadership & Cross-Functional Partnership
* Act as a trusted business partner to both finance and non-finance stakeholders, balancing relationship management with strong financial rigor and control discipline.
* Lead, mentor, and develop AR-related teams across billing, receivables, and collections-facing processes, building a high-performance culture with clear accountability and continuous improvement mindset.
What You’ll Need to Succeed
* Bachelor’s or Master’s degree in Accounting, Finance, Business, or a related field.
* CPA, CFA, or other relevant professional qualification is a plus.
* 8–12 years of relevant experience in finance operations, with strong exposure to Accounts Receivable, revenue-related operations, or other complex finance processes.
* Proven experience leading teams and managing workstreams in a fast-paced, high-growth, or cross-functional environment.
* Strong understanding of financial operations, internal controls, and accounting compliance requirements.
* Demonstrated ability to drive process improvement, standardization, and operational change.
* Strong analytical and problem-solving skills, with the ability to assess issues end-to-end and translate findings into practical actions.
* Ability to operate effectively in a dynamic environment with shifting priorities, ambiguity, and evolving business needs.
* Strong stakeholder management and communication skills, with the ability to influence across different functions and levels of seniority.
* Strong leadership capabilities, with experience building teams, developing talent, and driving accountability.
* Comfort working with data, metrics, and performance reporting to support decision-making and operational improvement.
* Strong presentation skills, with the ability to communicate clearly to senior and large audiences.
It’s Great if You Have
* Experience in online payments, digital platforms, or e-commerce environments.
* Experience working in a multinational, high-volume, or tech-enabled operating environment.
* Exposure to system implementation, finance transformation, workflow redesign, or automation initiatives.
* Knowledge of SQL, Excel automation, or other data analysis / visualization tools.
* Familiarity with receivables performance metrics, control frameworks, and operational risk management in scaled environments.
Why Join Agoda Finance
At Agoda, you’ll have the opportunity to work at the intersection of finance, operations, systems, and business growth. This role offers meaningful ownership, a broad stakeholder landscape, and the chance to help shape how a global travel tech company scales its finance operations. If you’re excited about solving complex problems, improving processes, and building high-impact finance capabilities in a data-driven environment, we’d love to hear from you.
What you’ll get:
* A relocation package including visa-sponsorship to help you and your family get here comfortably.
* Medical insurance, mental health support line, annual leave, travel discounts, sick days, and the AgodaChoice flexible spending benefit
* Employee resource groups for every culture and background
* Flexibility to help you work in the way that’s best for you with a work from home allowance, 30-day work from anywhere benefit, and hybrid working options.
* Professional growth and learning budget, including several in-person development programs for each stage of your career.
* The chance to live in Bangkok, one of the best cities in Southeast Asia, and a central hub for travel. Within 3 hours, you can hit any of the most popular countries like Vietnam, Singapore, Laos, Malaysia, and Hong Kong, just to name a few.
This role involves providing Level 2 and Level 3 Application Managed Services (AMS) support for SAP MM/EWM, troubleshooting medium to complex production incidents, and performing problem management to reduce recurring issues. The position also requires leading solution design for enhancements, maintaining documentation, and participating in Continuous Improvement initiatives. Additionally, the consultant will support project teams in delivering solutions and contribute to business development efforts. The role demands a bachelor's degree in a relevant field and 4-8 years of experience with SAP S/4HANA or ECC as a support or implementation team member.
This role supports large-scale SAP S/4HANA transformation and deployment programs. Responsibilities include leading SAP Basis operations, environment governance, security and authorization management, release coordination, and deployment activities. The candidate will oversee SAP Cloud ALM activities, manage security and authorization design, and support integration across various SAP technologies. The position requires close collaboration with global and local stakeholders to ensure secure, scalable, and reliable SAP solutions.
