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About the position
This role involves providing Level 2 and Level 3 Application Managed Services (AMS) support for SAP MM/EWM, troubleshooting medium to complex production incidents, and performing problem management to reduce recurring issues. The position also requires leading solution design for enhancements, maintaining documentation, and participating in Continuous Improvement initiatives. Additionally, the consultant will support project teams in delivering solutions and contribute to business development efforts. The role demands a bachelor's degree in a relevant field and 4-8 years of experience with SAP S/4HANA or ECC as a support or implementation team member.
Responsibilities
Provide Level 2 and Level 3 AMS support for escalated issues by performing in-depth production incident troubleshooting
Identify and perform problem management to reduce re-occurring issues/incidents
Lead discussions on high level solution design for medium to complex level enhancements
Maintain documentation according to firm standards and best practices
Participate in Continuous Improvement initiatives
Support project teams in delivering solution applications and developing work products
Requirements
Bachelor’s degree in information technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines
At least 4-8 years’ experience working with SAP S/4HANA or SAP ECC as a support team member, implementation team member of SAP MM/ EWM
Good knowledge of integration to other related modules/sub-modules
Experience in delivering solutions on cloud or on-premise platforms
Experience working on traditional waterfall and/or Agile delivery approach
Ability to lead and/or facilitate discussions, engage stakeholders and drive positive outcomes
Willingness to work based on clients’ business workdays and office hours and on rotation basis
Nice to have
Basic technical debugging experience
Compensation
Salary not specified
Estimated salary range. Confirm with the employer.
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