Position overviewPosted 1 day ago
Strategic Workforce Project (SPX Express) - Operations
Shopee →Not specified3+ years
Bangkok
Compensation
THB 45,000 - THB 75,000
THB / month
Estimated range. Confirm compensation with the employer.
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Listing record updated: November 1, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.
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About the position
This role sits within SPX Express Operations at Shopee in Bangkok and focuses on owning and executing projects independently to drive excellence improvements across ticket management and in-house hiring workstreams. Main duties include leading process improvement projects, designing incentive schemes, driving AI and automation initiatives, and optimizing team infrastructure and governance models.
The position requires an experienced PMO with strong critical thinking and analytical skills to identify problems, root causes, and fix plans. Candidates should be effective problem solvers, capable of coordinating with managers across SPX, presenting to senior stakeholders, and managing upward. A bachelor's degree, 3+ years of experience, and a consulting or strategy background are preferred, along with proficiency in English and interest in AI and process automation.
Responsibilities
Process improvement projects
Design and implement incentive schemes
Lead AI and automation projects
Optimize team infrastructure and governance models
Coordinate with managers across SPX on project execution
Requirements
Experienced PMO with strong critical thinking and analytical skills
Problem solver able to identify root causes and workaround blockers
Ability to coordinate with managers across SPX
Presentation and slide-making capabilities
Upward management skills
Nice to have
Bachelor degree or above
Consulting or strategy background; startup experience a plus
Proficient in English
Interest in AI and process automation
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