This role involves leading a team to develop frameworks for analyzing and optimizing the SPX network across all miles regarding cost, speed, and capacity. The position requires designing end-to-end order flows to support growth and SLA improvements. Responsibilities include configuring the SPX network in-house systems, proposing solutions for middle-mile routing, and troubleshooting operational issues. The role also requires coordinating with internal and external stakeholders to align on business directions and serving as a SWAT team during critical network configuration moments. Candidates must have a Bachelor or Master degree, preferably in Logistics Engineering or Supply Chain Management, and at least 5-7 years of experience in operations strategy or business development. The ideal candidate demonstrates strong leadership, analytical thinking, and problem-solving skills.
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This role involves analyzing internal and external data using SQL, Python, and Excel to deliver original insights. The analyst will serve as an in-house consultant for AI and data solutions, advising on the adoption of AI tools to solve business problems. Responsibilities include translating complex analysis into accessible reports, maintaining data pipelines and dashboards, and collaborating with stakeholders to build analytics capabilities. The position requires a strong analytical mindset, structural thinking, and the ability to work in a fast-paced environment.
This role focuses on developing new sourcing models and business opportunities to secure recyclable materials, particularly recovered paper. The position involves building partnerships with corporate clients by delivering recycling solutions that create business value and ESG impact through Circular Economy initiatives. The role requires identifying target clients, presenting recycling solutions, and maintaining partnerships across B2B, B2B2C, and B2C channels. The candidate will also plan marketing initiatives and develop ESG collaboration campaigns.
This role involves managing IT projects to analyze business requirements and identify technology solutions. The position requires leading ERP implementation and upgrades using SAP, Microsoft Dynamics, or Odoo. The candidate will design business processes and technology solutions to improve operational efficiency, oversee application operations, and manage project resources, timelines, and risks. The role also includes leading change management activities and collaborating with stakeholders to drive technology adoption.
As a Support Associate in Bangkok, supporting Vietnamese and English queries, you will: * Build strong problem-solving and communication skills that open doors to many future roles * Support customers and partners from multiple countries and cultures, gaining truly global experience * Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly In This Role, You Will * Deliver outstanding service to guests and partners via phone, email, and chat * Handle a high volume of inquiries and deliver accurate, timely resolutions * Take end-to-end ownership of booking issues (e.g., changes, cancellations, payments, and other customer queries) * Work towards achieving individual and team KPIs (e.g., quality, productivity, customer satisfaction, etc.) * Develop expertise across multiple Agoda product lines (e.g., Accommodation, Flights, Activities), with training to support different customer segments and services over time * Apply Agoda policies and procedures in a fair and consistent way * Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases * Safeguard customer data and maintain strict confidentiality at all times * Work rotational shifts (including mornings, evenings, and nights) to support a 24/7 global operation * You may be required to work on public holidays * Enjoy Agoda’s Hybrid work model, i.e., primarily work-from-home, with on-site collaboration days roughly 1 week out of every 8 weeks Core Skills and Competencies * Strong customer focus and a genuine desire to help others * Excellent spoken and written Vietnamese and English skills * Ability to stay calm, accurate, and professional under pressure * Good problem-solving skills, using guidelines and data to make decisions effectively * Flexibility to adapt to new tools, processes, and feedback * Ability to manage time and priorities in a fast-paced, high-volume environment * Reliability, integrity, and a positive, collaborative attitude Nice to Have * Prior working experience in customer support, contact center, or service roles * Experience in travel, e-commerce, hospitality, or BPO is a plus * Experience working with international customers or partners * Familiarity with contact center, CRM, or ticketing systems * Additional language skills beyond the core required languages for the role if any What you’ll Need to Succeed: * MUST have good command of spoken and written ENGLISH language and be a Native Vietnamese * English proficiency result e.g. at least 650 TOIEC or 6.0 IELTS test * Immaculate telephone manners and communication skills * Excellent listening skills, critical-thinker with attention to detail * Minimum typing speed of 35 words per minute * Willing to work on rotating shifts including weekends and public holidays * Ability to work in both a team environment and autonomously * Demonstrate high degree of integrity and confidentiality * Bachelor or equivalent degree and at least 2 years of working experience in the related field would be required for the work permit and visa Why Agoda * Competitive compensation with performance-based incentives * Annual discretionary performance bonus * Health insurance and other locally competitive benefits * Agoda travel discounts and special rates on accommodation and related products * Work from anywhere for up to 30 days per year * Structured training, coaching, and clear performance metrics * Opportunities to grow your career within the Customer Experience Group or across Agoda * An inclusive, international work environment where your ideas and feedback are valued This opportunity is open to both local and international candidates. Full visa sponsorship and relocation assistance will be provided.
* Identify, develop, and evaluate new local and international suppliers to expand sourcing options and improve competitiveness in cost, technology, quality, service, and supply security. * Manage the end-to-end new source development process, including supplier sourcing, supplier proposal, trial coordination, evaluation, and progression toward Approved Vendor and Approved Material status. * Maintain and continuously improve the Supplier Database to ensure accurate, up-to-date supplier information for strategic sourcing decisions. * Conduct spend analysis and assess supply risks to identify opportunities for new and alternative sourcing. * Monitor global market conditions, industry trends, geopolitical developments, tariffs, and regulations that may impact sourcing capability and supply continuity. * Develop sourcing strategies and mitigation plans to balance cost, quality, and supply risk. * Develop and maintain dashboards, reports, and KPIs to track new source development performance and support management decision-making. * Regularly report project progress, results, and sourcing risks to relevant stakeholders. * Coordinate with cross-functional teams, including Production, Performance Enhancement, QA, R&D, Buyers, Stores, and plant users, to complete supplier trials and approvals within the required timeline.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **The Opportunity:** As Senior Manager, Global Strategic Project, you will be instrumental in helping the Strategic Project Director to drive the implementation of global initiatives and innovations. In this high impact role, you will be responsible for safeguarding Agoda’s market position, proactively countering competitive threats, and ensuring our offerings remain the top choice for travelers. You will collaborate across departments to develop and execute defense strategies, leveraging data, market intelligence, and innovative tactics to stay ahead in a dynamic and fast-evolving industry. You bring analytical acumen coupled with marketplace knowledge and a high level of operational savvy. You have a history of owning projects and are relentless in driving these through to completion. The role is based in Bangkok and reports to the Strategic Project Director. **In this Role, you’ll get to:** * Lead a team towards maximizing business performance and competitive situation of the hotel supply organization * Define and track key performance indicators (KPIs) to measure the impact of strategic initiatives and ensure accountability. * Drive the end-to-end delivery of strategic projects, ensuring alignment with business goals, timely execution, and continuous improvement. * Develop, implement, and improve new operational tools to gather internal and external insights * Transform insights gathered into actionable initiatives and improve existing partner programs to meet the needs of our partners * Work with senior stakeholders across multiple departments to drive projects and goals to completion **What you’ll Need to Succeed:** * ~1 2+ years operations, strategy or project management experience required; team management experience is a plus * Very strong analytical and problem-solving skills * Strong communication& stakeholder management skills with fluency in English * Proven track record in project delivery and management * Comfortable utilizing AI to improve work efficiency, quality and output * Experience in Internet, E-commerce, technology or travel industry experience is a plus * Experience in Management Consulting is a plus * Bachelor or equivalent degree required, MBA is a plus * Team player with great collaboration skills * Energetic and driven with Professional “get it done” attitude * Creative and Innovative, adapts well to and is energized by change * Working knowledge and fluency with SQL is a plus
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small-and-medium-sized businesses (SMBs), which are the backbone of our communities. In this role, you will bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You will build trusted relationships with customers, uncovering their business needs and translating them into solutions to achieve their ambitious goals. You will achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and users that trust Google with their most important goals. You will have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
THE WORK: Discover the opportunity to make impactful decisions and collaborate across multiple groups to drive meaningful solutions. You will manage and engage with various teams, contributing to key decisions and providing solutions that benefit multiple areas. This role will embrace the expertise in SAP FI CO Finance to foster innovation and progress. Join us to be part of a dynamic environment where your insights will shape the future. Develop and implement business solutions that align with industry and functional expertise. Deliver comprehensive functional and application designs that meet current and future business needs. Collaborate with diverse stakeholders to ensure solutions are effective and sustainable. Analyze business requirements and translate them into practical and scalable solutions. Continuously evaluate and improve processes to enhance overall business performance. HERE'S WHAT YOU WILL NEED: Expert proficiency in SAP FI CO Finance. Expert proficiency in SAP CO Project System. A minimum of 5 of experience in relevant related skills. Bachelor's Degree in relevant field of studies BONUS POINTS IF YOU HAVE: Advanced Business Process Design Advanced SAP Profitability & Performance Mgt PaPM Intermediate Data Analysis Intermediate Financial Reporting Beginner Change Management
This role involves overseeing the entire accounting function to ensure strict adherence to accounting principles and regulatory standards. You will manage daily operations including cost accounting, account reconciliation, and general ledger maintenance to support accurate business decision-making. The position requires providing technical accounting guidance to the team and coordinating with other departments to streamline financial processes and reporting. You will be responsible for monitoring financial data, preparing accounting statements, and leading the team in performance improvement initiatives. The role also includes mentoring subordinates to foster professional growth and preparing comprehensive reports for senior management. This is a leadership position focused on maintaining financial integrity and optimizing departmental efficiency.