This role is a member of the customer team responsible for generating insights for business decision-making. The position involves owning reports and dashboards, acting as the main interlocutor between data analysts and stakeholders, and working closely with business teams to analyze activities. The role requires proactively deep-diving into data to improve understanding of customer behaviors and opportunities. Additionally, the manager will collaborate with stakeholders to generate customer initiatives for acquisition, retention, and win-back strategies, including hypothesis testing and rollout.


