Position overviewPosted 1 day ago
T&T Consultant - ETP As A Service/Operate (SAP PAPM) - SEA
Deloitte →Not specifiedNot specified
Manila, PH; Jakarta, ID; Ho Chi Minh City, VN; Hanoi, VN; Kuala Lumpur, MY; Bangkok, TH; Penang, MY
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Listing record updated: October 4, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.
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About the position
This role involves providing Level 2 and 3 Application Managed Services (AMS) support, troubleshooting medium to complex production incidents, and performing problem management to reduce recurring issues. The consultant will lead discussions on solution design for enhancements, maintain documentation, and participate in Continuous Improvement initiatives. Additionally, the role includes supporting project teams in delivering solutions and contributing to business development efforts. The position requires leading and coaching junior team members while adhering to firm standards and client IT policies.
Responsibilities
Provide 2nd or 3rd level AMS support for escalated production incidents
Perform problem management and root cause analysis to reduce recurring issues
Lead discussions on solution design for medium to complex enhancements
Maintain documentation according to firm standards and best practices
Participate in Continuous Improvement initiatives
Support project teams in delivering solution applications and developing work products
Contribute to business development efforts by preparing proposals and presentations
Requirements
Bachelor’s degree in IT, Business Information Systems, Business, Engineering, Mathematics or related disciplines
3-6 years of experience with SAP S/4HANA or SAP ECC as a support team member
Experience in implementing SAP PAPM (Profitability and Performance Management)
Good knowledge of integration to related modules/sub-modules
Experience in delivering solutions on cloud or on-premise platforms
Experience working on waterfall and/or Agile delivery approaches
Ability to lead discussions and engage stakeholders
Pro-active and resourceful with strong collaboration skills
Willingness to work on rotation basis and support after business hours
Ability to travel to client sites if required
Nice to have
Basic technical debugging experience
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