This role is part of the Monitor Deloitte team within Deloitte Southeast Asia, focusing on the Consumer Business sector which includes CPG, Retail, Travel & Hospitality, and Agriculture. You will lead a group of professionals, working directly with clients to apply rigorous, evidence-based analytical capabilities. Your primary focus will be solving complex business challenges by developing strategic business models, driving growth through transformation, and building client capabilities. You will identify opportunities for innovation and deliver actionable recommendations that help clients navigate market complexities and achieve sustainable growth. As a Director, you are expected to be a leader who empowers teams and builds productive relationships. You will manage multiple client engagements simultaneously while contributing to the firm's revenue targets and eminence building. The position requires a results-oriented approach to business development, utilizing AI and analytics to accelerate value creation. You will also be responsible for mentoring diverse, high-performing teams and maintaining excellent process discipline to ensure superior quality and risk management.

This role focuses on determining the validity and authorizing the settlement of individual health insurance claims. You will be responsible for assessing claims arising from active policies and making recommendations regarding claim guidelines. The position requires close collaboration with solicitors and third parties during investigations to ensure actions serve the best interests of the company. Additionally, you will manage the timely processing of claim documents and address inquiries related to claims processing. The role also involves identifying opportunities to improve workflows and contributing to a positive work environment that supports long-term business growth.

This role involves providing comprehensive support to the insurance team by managing policy documentation and ensuring accurate data entry. You will be responsible for processing insurance applications and maintaining detailed records of client interactions. The position requires a high level of attention to detail to ensure compliance with company policies and regulatory standards. You will collaborate with various departments to resolve complex insurance inquiries and facilitate smooth communication between clients and the organization. The role demands strong organizational skills to handle multiple tasks efficiently while meeting strict deadlines. Success in this position requires a proactive approach to problem-solving and a commitment to delivering exceptional customer service.

You will lead the end-to-end product lifecycle for AI initiatives, ensuring alignment with business objectives and delivering high-impact solutions. This role requires a strategic mindset to define product vision and translate complex technical concepts into actionable requirements for engineering teams. You will collaborate closely with cross-functional stakeholders, including data scientists, engineers, and business leaders, to prioritize features and drive product success. The position demands a balance of analytical rigor and creative problem-solving to navigate the evolving landscape of artificial intelligence applications. Your primary focus will be on identifying opportunities where AI can create significant value for customers and the organization. You will own the product roadmap, manage backlogs, and ensure that development efforts are focused on delivering measurable outcomes. Success in this role involves making data-driven decisions, managing stakeholder expectations, and continuously iterating on products based on user feedback and market trends.

This role leads Agoda's strategic partnerships with financial institutions in Taiwan, focusing on driving customer acquisition and commercial growth through banks, card issuers, and digital wallets. You will define the partnership strategy, manage key accounts, and negotiate commercial agreements to unlock joint business opportunities. The position requires a hands-on approach to executing campaigns and product integrations while collaborating cross-functionally with teams in Commercial, Marketing, Product, Finance, Legal, and Operations. You will leverage data to optimize performance and ensure the successful scaling of high-impact partnerships. You will be responsible for identifying new partnership opportunities, building compelling business cases, and leading negotiations with prospective and existing partners. The ideal candidate combines strong commercial acumen with analytical rigor to influence internal and external stakeholders. This role is based in Bangkok or Shanghai with a hybrid setup, and relocation support is provided for eligible candidates.

This role leads Agoda's strategic partnership strategy for financial institutions in Taiwan, focusing on building and scaling high-impact relationships with banks, card issuers, and digital wallets. You will drive customer acquisition and commercial growth by developing compelling value propositions and managing key accounts. The position requires cross-functional collaboration with Marketing, Product, Finance, and Legal teams to execute partnership initiatives from concept to optimization. You will own a portfolio of strategic partners, negotiating commercial agreements and driving performance across the Taiwan market. The ideal candidate combines strong business development acumen with analytical rigor to identify new opportunities and optimize existing partnerships. This hands-on leadership role demands the ability to influence internal stakeholders while delivering measurable business outcomes in a fast-paced environment.

You will lead Agoda's strategic partnership strategy for financial institutions in Taiwan, focusing on developing and managing relationships with banks, card issuers, and digital wallets. This role requires identifying new partnership opportunities, negotiating commercial agreements, and driving performance across the financial ecosystem. You will work cross-functionally with teams in Commercial, Marketing, Product, Finance, Legal, and Operations to bring partnership opportunities from concept to execution. The ideal candidate possesses strong business development experience, sharp commercial judgment, and analytical rigor. You will help shape the local partnership roadmap, unlock joint business opportunities, and ensure excellent execution of campaigns and initiatives with partners. This position requires someone who is highly strategic but also willing to work hands-on to deliver measurable outcomes.

Lead the project management team for the B2B Partnerships and Automation team within Agoda's Customer Experience Group. Own the end-to-end vision, structure, and performance of the project management function, setting strategic direction and annual OKRs aligned with global priorities. Drive the portfolio of initiatives focused on automation, AI, and tooling to improve customer and agent experiences, as well as process optimization across the post-booking journey. Partner with commercial stakeholders to translate business needs into deliverable work and ensure the team supports critical business initiatives. This role requires a blend of strategic problem-solving, hands-on execution, and senior stakeholder management in a fast-paced, data-driven environment.

This role focuses on maintaining and repairing critical infrastructure systems within the facility to ensure seamless operations. The technician will oversee the upkeep of power systems, including electrical, water supply, and air-conditioning units, while managing the operational costs associated with these resources. Additionally, the position involves maintaining equipment inventory, preparing tools for use, and ensuring all machinery remains in optimal working condition through regular maintenance and timely repairs.

This role focuses on delivering exceptional service to customers within a retail branch environment. You will be responsible for providing expert advice and resolving customer inquiries to ensure complete satisfaction. The position requires close collaboration with internal teams and external partners to streamline service delivery and meet operational standards. You will also assist with payment processing and gift card distribution to support customer needs effectively. You will act as the primary point of contact for customers, maintaining a welcoming and professional demeanor at the service counter. Staying informed about current sales promotions allows you to provide accurate information and enhance the customer experience. Additionally, you will ensure that all service equipment and facilities are well-maintained and ready for immediate use. This role is ideal for individuals who are service-oriented and eager to build lasting relationships with customers.