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FNOL - Claim Support

AIG

AIG is hiring an FNOL - Claim Support professional in Bangkok to provide operational and administrative support across the claims lifecycle. The role handles claims intake, system administration, documentation management, vendor billing, and coordination with Finance, Underwriting, Distribution, and Operations to ensure claims are processed accurately and on time. Candidates need experience in claims administration, insurance operations, or customer service, strong attention to detail, organizational and stakeholder management skills, proficiency in Microsoft Office and claims management systems, and Thai with intermediate written and spoken English.

Customer Service Representative

AIG

AIG Insurance Thailand is hiring a Customer Service Representative (Inbound) based in Bangkok on a full-time basis. The role involves handling inbound customer enquiries, assessing customer needs, providing timely and accurate resolutions, recording interactions in CRM systems, and collaborating with internal stakeholders to resolve escalated cases. The position requires prior experience in customer service, call center, insurance, banking, or similar customer-facing roles, with strong Thai and English communication skills, multitasking ability, problem-solving skills, and proficiency in Microsoft Office and customer service systems.

Customer Service Representative

AIG

AIG Insurance Thailand is hiring a Customer Service Representative (Inbound) based in Bangkok on a full-time basis. The role involves handling inbound customer enquiries, assessing customer needs, providing timely and accurate resolutions, maintaining records in internal CRM systems, and collaborating with internal stakeholders to resolve escalated cases. The position requires experience in customer service, call center, insurance, banking, or other customer-facing roles, with strong communication skills in Thai and English, multitasking ability, problem-solving skills, and proficiency in Microsoft Office and customer service systems.

Complex Claim Adjuster

AIG

AIG is hiring a Complex Claim Adjuster for its Bangkok office to manage complex Marine and Carrier's Liability claims, including large-loss, litigated, and technically challenging cases. The role involves partnering with internal and external stakeholders to deliver fair, timely, and customer-focused claim outcomes while maintaining strong governance and cost discipline. The position requires proven experience handling Marine and Carrier's Liability claims, strong technical knowledge of marine insurance coverage, claims investigation, reserving, and settlement practices. Candidates must be fluent in Thai and have full professional proficiency in English, with strong analytical, negotiation, and stakeholder management skills.

Complex Claim Adjuster

AIG

AIG is hiring a Complex Claim Adjuster to join its Claims team in Bangkok, handling complex and high-severity Property & Casualty claims, including litigated matters and customer complaints. The role involves managing end-to-end claim resolution, providing technical guidance to colleagues, partnering with internal and external stakeholders, and driving process improvements while maintaining sound reserving and compliance practices. The position requires proven experience in Property & Casualty claims handling, including complex and litigated cases, with strong technical knowledge of coverage, investigation, reserving, and resolution. Candidates must have fluency in Thai and full professional proficiency in English, along with strong analytical, negotiation, and stakeholder management skills.

Business Operations QA and Governance

AIG

AIG is hiring a Quality Assurance & Training Assistant Manager for its Bangkok Contact Centre. Reporting to the Contact Centre Manager, the role covers quality assurance monitoring, training delivery, complaint management, governance reporting, and operational improvement initiatives across the Contact Centre. The position involves transaction monitoring, coaching, calibration, training material development, complaint handling within SLAs, and supporting transformation projects as a subject matter expert. Candidates should have at least 5 years of experience in Quality Assurance, Training, Complaint Handling and Governance & Reporting, with experience in Salesforce (CRM) and Genesys preferred. Strong English communication, MS Office proficiency, and the ability to work in a dynamic, fast-paced environment are required.

Team Lead, Operations Processing

AIG

The Team Lead, Operations Processing supports AIG’s Operations function by driving process improvements, serving as a subject matter expert for policy servicing, and coordinating changes to processes, systems, and services. The role also prepares operational reports, manages SOP governance, and reviews outsourced providers and third-party vendors. The successful candidate should have 5–7 years of experience in insurance operations, policy servicing, or underwriting support, particularly in Accident & Health and Motor Insurance. The posting also calls for operational excellence, project execution, analytical and communication skills, change-management experience, Microsoft Office proficiency, and good spoken and written Thai and English.

EHS Managing Consultant

ERM

ERM is hiring an EHS Managing Consultant based in Bangkok, Thailand, to join its sustainability and EHS advisory practice serving global clients in O&G, chemicals, utilities, financial institutions, and process industries. The role involves delivering EHS management systems, compliance audits, due diligence assessments, and ESG/ES programs, while acting as Project Manager on medium-sized engagements and supporting senior staff on larger projects. Candidates need a Bachelor's or Master's degree in Environmental Science, Environmental Engineering, Safety Engineering, or a related discipline, plus 8-12 years of relevant experience in consulting or engineering consulting. Strong knowledge of EHS audits, management systems, due diligence, and corporate EHS programs is required, with familiarity in IFC Performance Standards and ADB Safeguard Policy considered a plus. High English proficiency and strong written and verbal communication skills are essential.

Corporate Sustainability and Climate Change Consultant

ERM

ERM is hiring a Corporate Sustainability and Climate Change Consultant based in Bangkok, Thailand on a full-time basis. The role supports the Sustainability & Climate Change team in delivering climate strategy, net zero, GHG reduction, and corporate sustainability programs for clients across Asia Pacific. Responsibilities include developing climate strategies, conducting GHG and LCA analyses, supporting sustainability reporting (GRI, SET, SDG), and responding to indices such as S&P CSA, CDP, and FTSE Russell, while using AI-enabled tools to enhance research and project delivery. Candidates need a Master's degree in Environmental Science, Environmental Engineering, Sustainability, or a related field, with at least 3 years of professional experience in sustainability, climate change, or ESG projects. Strong analytical, communication, and project coordination skills are required, along with proficiency in MS Office, business-level English, and demonstrated ability to use AI tools effectively in a consulting environment.