Position overviewPosted 1 day ago
Complex Claim Adjuster
AIG →full-timeNot specified
Bangkok, Thailand
Compensation
THB 70,000 - THB 120,000
THB / month
Estimated range. Confirm compensation with the employer.
Current listing check
We check listings for employer identity, role clarity, and application links before publishing.
Listing record updated: November 1, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.
AI Resume Fit Analysis
Quick viewWondering if your experience matches this role? Upload your CV to see matched skills, a fit score, and areas to develop.
About the position
AIG is hiring a Complex Claim Adjuster for its Bangkok office to manage complex Marine and Carrier's Liability claims, including large-loss, litigated, and technically challenging cases. The role involves partnering with internal and external stakeholders to deliver fair, timely, and customer-focused claim outcomes while maintaining strong governance and cost discipline.
The position requires proven experience handling Marine and Carrier's Liability claims, strong technical knowledge of marine insurance coverage, claims investigation, reserving, and settlement practices. Candidates must be fluent in Thai and have full professional proficiency in English, with strong analytical, negotiation, and stakeholder management skills.
Responsibilities
Manage complex Marine and Carrier's Liability claims, including complaints and litigated matters, ensuring timely and compliant claim resolution
Provide technical expertise and guidance to claims colleagues and business stakeholders on complex claims matters
Maintain claims quality through claim reviews, sound reserving practices, and adherence to internal standards and regulatory requirements
Drive process and workflow improvements to enhance operational efficiency, service quality, and customer experience
Oversee external partners, including loss adjusters, surveyors, and legal counsel, ensuring service quality and compliance with AIG standards
Requirements
Proven experience handling Marine and Carrier's Liability claims, including complex, large-loss, or litigated matters
Strong technical knowledge of marine insurance coverage, claims investigation, reserving, and settlement practices
Experience managing customer complaints and working with loss adjusters, surveyors, legal counsel, and other external partners
Strong analytical, negotiation, and decision-making skills
Fluency in Thai and full professional proficiency in English
Nice to have
Strong organizational skills with the ability to manage multiple priorities effectively; ability to provide technical guidance and influence cross-functional teams
Share this job
Job listings are sourced from company websites and career pages. Learn more about how we source jobs.
Bangkok Jobs is not affiliated with the hiring companies. Please verify all job details directly with the employer before applying. We are not responsible for the accuracy of job postings or hiring decisions.