Commercial IT Manager at Suntory Beverage & Food supporting digital platforms for commercial teams across Thailand, Indochina, and regional clusters (Taiwan/Hong Kong and Malaysia/Singapore/Indonesia). The role acts as a technology partner for sales and trade marketing, owning platform performance, support, upgrades, and configuration.
This role involves driving the implementation of global initiatives and innovations to safeguard Agoda's market position. The employee will collaborate across departments to develop and execute defense strategies, leveraging data and market intelligence. The position requires analytical acumen, marketplace knowledge, and a history of owning projects to ensure timely execution and continuous improvement.
The Service Manager is a key operational leadership role responsible for overseeing and enhancing the service delivery experience of TrakCare and IntelliCare customers. Acting as the primary post-go-live point of contact, the Service Manager is accountable for driving customer satisfaction, ensuring SLA compliance, managing escalations, and coordinating internal delivery teams. This role bridges the gap between operational performance and strategic partnership, working closely with Account Management, Support, Implementation, and Product teams to ensure the successful delivery and continuous improvement of services. Candidates must have a strong understanding of TrakCare/IntelliCare modules and their integration within clinical workflows, along with ITIL-qualified experience in IT Service Management within a healthcare or enterprise application support environment.
The Manager, Campaign Delivery acts as a critical link between client-facing Agency teams and WPP Media teams. The role involves ensuring comprehensive briefs are received and that campaign KPIs are met on time through operational excellence. Responsibilities include overseeing end-to-end project management, maintaining quality control and finance processes, and facilitating cross-function collaboration. The position requires providing technical perspectives in client meetings, compiling media recommendations, and sharing regular updates on campaign performance.
This role supports Agoda's expanding travel business, focusing on flights, travel packages, and related products. The Associate Director oversees product development advisory, consumer-facing regulatory advice, and commercial contracting support. Responsibilities include advising on legal and regulatory matters, drafting and negotiating agreements, providing strategic guidance on new products, partnering with internal stakeholders to manage cross-functional risks, and leading a team of senior lawyers. The position requires a business-minded legal professional to balance legal risk with business needs.
This role focuses on Business Intelligence and Data Analytics for the Shopee Fulfilment business. The Senior Data Analyst will execute complex SQL optimizations and manage data architectures to analyze operational metrics securely. They will translate data into actionable insights to maximize warehouse cost efficiency and streamline seller processes. Additionally, the role involves developing predictive models for demand forecasting and building automated fee-collection systems to ensure billing accuracy and revenue capture.
SPX Express (Shopee) is hiring a commercially minded professional in Bangkok to own workforce commercial activities within Strategic Workforce Planning. The role manages pricing, commercial negotiations, contracts, and commercial mechanisms to ensure competitive workforce cost while supporting operational requirements, working with Vendor Management, Operations, Legal, and external vendors. Key duties include developing pricing structures and cost-optimization initiatives, leading vendor negotiations on rate changes and renewals, managing the end-to-end contract lifecycle with Legal, designing commercial mechanisms such as incentives and penalties, evaluating financial impacts of proposals, and building strategic vendor relationships.
This role involves overseeing and managing outbound sort and dispatch processes to ensure efficiency and meet Service Level Agreements (SLAs). The position requires optimizing manpower planning to align with cycle times and hourly volume, while continuously improving staff Key Performance Indicators (KPIs) on productivity, accuracy, and service level. The lead will act as a leader for the operational team, using daily performance reports to monitor and manage staff, coach team members, and drive a culture of excellence. Responsibilities include handling backlog chasing, working with internal and external functions to manage pushed-out parcels, and reporting operational concerns to management. The role demands a history of excellence in team development and performance management.
This role supports the planning, execution, and management of digital platforms for commercial teams, ensuring operational stability and alignment with sales and trade marketing strategies. The position covers Thailand/Indochina and regional clusters including Taiwan, Hong Kong, Malaysia, Singapore, and Indonesia. The Commercial Tech Manager acts as a trusted technology partner, owning platform performance, activating business initiatives, and connecting teams to accelerate delivery. Responsibilities include leading deployment and adoption, making technology investment choices, strengthening data foundations, and keeping the portfolio future-ready through security and compliance.
The Payroll Specialist is a senior role within the Global Payroll team based in Bangkok, responsible for end-to-end ownership of payroll operations for assigned countries or regions. The role involves driving payroll excellence, governance, and transformation across international operations. The specialist partners with People, Finance, Tax, Legal, and external vendors to strengthen controls and improve the employee experience. Key duties include managing monthly payroll activities, complex payroll accounting, vendor governance, leading payroll implementations, and ensuring compliance with statutory requirements. The position requires acting as a subject-matter expert, leading process improvements, and supporting audits and forecasting activities.
