Shopee

Service Point Operations (Contract) - SPX Express - Operations - Bangkok

Shopee

The role is a contract position in Bangkok focused on Service Point and Parcel Shop operations for SPX Express. The successful candidate will resolve daily operational issues, support parcel acceptance, sorting, bagging, returns, and handover to middle-mile or linehaul logistics, while coordinating shop escalations with internal teams. The position also involves onboarding and training retail shops, agency partners, or franchise outlets, recommending workflow and digital-tool improvements, and tracking feedback to refine operational guidelines. Candidates need a bachelor's degree or above, strong analytical and problem-solving skills, Excel proficiency, and the ability to work with complex data and multiple priorities.

Project Management Associate (SPX) - Operations

Shopee

This Project Management Associate role within Shopee's SPX Operations team in Bangkok focuses on driving operational performance across sellers. Main duties include developing strategies to create synergy among sellers, improving staff KPIs in productivity, quality, service level and stakeholder satisfaction, supporting quality assurance and SOP development, and assisting in planning and implementing cross-functional projects within targeted timelines. The role works closely with management on long-term strategies and operational goals. The position requires a Bachelor's degree in any field, team management experience, strong analytical and problem-solving skills, and excellent written and verbal English communication. Candidates should be proactive, results-oriented, adaptable, comfortable in fast-paced environments, and possess strong cross-functional collaboration skills.

Senior Monetization (Shopee) - Business Development and Partnerships

Shopee

The Senior Monetization role sits within Shopee's Marketplace Business Development team in Bangkok, focusing on driving revenue-generating activities across Ads, Revenue, Rebate, and Speed workstreams. Responsibilities include planning the monetization roadmap, monitoring revenue performance, executing high-impact projects, managing initiatives and campaigns, analyzing KPIs and ROI, and collaborating cross-functionally with Business Intelligence, Marketing, and other internal teams. The role requires a Bachelor's degree or higher in Business, Economics, Marketing, or a related field, with 3–5 years of experience in business development, monetization, or revenue management. Candidates should have strong analytical and strategic thinking skills, project management abilities, cross-functional communication skills, and preferably experience in e-commerce or marketplace platforms.

SPX Maintenance Engineer (Samutprakarn)

Shopee

The SPX Maintenance Engineer based in Samutprakarn supports Shopee Express facilities by supervising vendors, engineering teams, procurement, construction, installation, commissioning, repair and maintenance. The role is responsible for mechanical system design including auto sorting machines, warehouse mechanical, fire protection and plumbing, while reviewing engineering standards, drawings and technical documents, and overseeing preventive maintenance, training, scheduling, inventory and compliance programs. The position coordinates construction and commissioning activities, manages work orders and resource utilization, and leads engineers and technicians to deliver projects on cost, timeline and quality targets. Candidates need a Bachelor's degree in Mechanical Engineering or equivalent, 2-3 years of relevant experience including international exposure, knowledge of mechanical regulations, and proficiency in AutoCAD and Solidworks.

Workforce Management (Contract) (SPX Express) - Operations

Shopee

This contract role sits within Shopee's SPX Express operations team in Bangkok, focused on workforce management. The position involves designing and maintaining shift rosters, break schedules, and overtime plans using WFM software, while ensuring coverage meets operational demands and complies with labor laws and shrinkage targets. The role also covers attendance auditing, shift swaps, leave tracking, and reporting discrepancies for payroll accuracy. Candidates should hold a bachelor's degree and be open to new graduates or those with 1+ year of relevant experience. Strong analytical skills, Excel proficiency, attention to detail, and the ability to work with large datasets are required. Experience with Google Sheets or data visualization tools is a plus.

Regional Manager (SPX Express) - Operations - Bangkok

Shopee

Regional Manager role for SPX Express operations in Bangkok at Shopee. The position oversees team activity and KPIs, identifies problems and reports solutions to management, guides front-line teams, and optimizes processes to improve efficiency, while managing ad-hoc projects. Candidates need a bachelor's degree in business administration, operations management, or logistics, with team management experience and at least two years in the express industry preferred. Strong analytical, problem-solving, and interpersonal skills are required, along with English communication skills and the ability to work in a fast-paced environment.

Transport Supervisor - Ayutthaya (Contract)

Shopee

This entry-level Operations position is based in Ayutthaya and works primarily at night. The supervisor leads a Transport Control Tower team of five to eight members, allocates routes across three sorting centers to improve fulfillment and truck turnaround, and communicates with the CTO, hubs, and SOCS leads to resolve operational issues. The role also includes communicating new policies, training team members, and providing backup coverage during team members' leave. Applicants need problem-solving and root-cause analysis skills, communication, negotiation, and coordination with internal and external stakeholders. They must be able to work under pressure in a fast-paced environment, use Microsoft Office moderately, and work night shifts six days a week. Basic transport operation and planning knowledge is a plus.

Fleet Maintenance Lead - Operations

Shopee

The Fleet Maintenance Lead - Operations supervises truck administration and maintenance teams, manages fleet readiness, and coordinates preventive and corrective maintenance with the Control Tower, workshops, and service providers. The role also covers vehicle documentation, insurance, inspections, fuel usage, fleet cards, budgets, accident repairs, and insurance claims. The successful candidate should hold a bachelor's degree in Logistics, Supply Chain Management, Transport Management, or a related field and be proficient with Microsoft Excel. Experience in fleet operations, logistics, transportation, or maintenance is a strong plus. The position requires analytical thinking and problem-solving skills to optimize maintenance schedules, manage exceptions, improve reliability, and reduce costs.

Fleet Operations Lead (Ayutthaya)

Shopee

The Fleet Operations Lead oversees fleet and ground outbound operations across three SOCs, supervising Team Leads, the Control Tower, and Ground Outbound teams. The role manages truck allocation, driver rosters, shift coverage, dispatch readiness, route assignments, trip execution, vehicle key control, and handovers. The lead coordinates with planning, hub and SOC operations, fleet maintenance, and other support teams to resolve disruptions and maintain service continuity. The position also establishes operating procedures and escalation protocols, reviews operational KPIs, drives corrective actions, coaches team members, manages performance, and communicates new policies. A bachelor's degree in logistics, supply chain management, transport management, or a related field is required, along with proficiency in Microsoft Excel.

Employee Relation (SPX Express)

Shopee

The Employee Relation role at Shopee’s SPX Express business in Bangkok handles employee complaints, investigations, and disciplinary processes. Responsibilities include fact finding, conducting interviews, reviewing evidence, analyzing potential policy violations, preparing reports, issuing warning letters and disciplinary actions, and presenting findings and recommendations to management. The role collaborates with HR Business Partners, HR, and business units on investigation outcomes and preventive measures. It also provides labor law and code of conduct consultations, supports HR process-improvement projects, and performs other assigned tasks. Candidates need a relevant bachelor’s degree, excellent Thai and English communication, and two to three years of experience in Employee Relations, HRBP, or Human Resources.