The role focuses on designing and optimizing end-to-end outbound operations covering order picking, packing, sorting, and shipping. Responsibilities include establishing and monitoring outbound KPIs, improving picking paths and packing specifications, developing operating guidelines, training warehouse teams, and adjusting processes during peak periods or operational disruptions. The successful candidate should have 1–5 years of experience in outbound operations, warehouse management, or supply chain roles. Required skills include analytical interpretation of order data and metrics, familiarity with picking and packing optimization, proficiency with Excel and warehouse management systems, and experience developing guidelines and training frontline staff. Strong coordination, adaptability, attention to detail, and English communication are also required.
Shopee
Company ProfileShopee is a leading e-commerce platform in Southeast Asia and Taiwan, operated by Sea Group (NYSE: SE). Founded in 2015, Shopee connects millions of buyers and sellers through a mobile-first marketplace that offers a wide range of products, integrated payment solutions via ShopeePay, and a robust logistics network through Shopee Express (SPX). The platform is known for its interactive shopping features including live streaming, gamification, and social commerce capabilities. Shopee operates at the intersection of e-commerce, fintech, and logistics technology, with a strong emphasis on localisation and mobile innovation. Career opportunities at Shopee Thailand span engineering, product management, data science, business development, operations, marketing, and corporate functions. Shopee offers a fast-paced, high-growth work environment with competitive compensation, comprehensive benefits, and the opportunity to work on products that serve millions of users across the region.
Company Profile
Shopee is a leading e-commerce platform in Southeast Asia and Taiwan, operated by Sea Group (NYSE: SE). Founded in 2015, Shopee connects millions of buyers and sellers through a mobile-first marketplace that offers a wide range of products, integrated payment solutions via ShopeePay, and a robust logistics network through Shopee Express (SPX). The platform is known for its interactive shopping features including live streaming, gamification, and social commerce capabilities.
Shopee operates at the intersection of e-commerce, fintech, and logistics technology, with a strong emphasis on localisation and mobile innovation. Career opportunities at Shopee Thailand span engineering, product management, data science, business development, operations, marketing, and corporate functions. Shopee offers a fast-paced, high-growth work environment with competitive compensation, comprehensive benefits, and the opportunity to work on products that serve millions of users across the region.
Open Positions
Explore current opportunities at this company.
The Special Projects Lead – Strategy & Process Excellence (SPX) sits within Shopee's Operations team in Bangkok and leads high-impact strategic initiatives and special projects aimed at accelerating operational growth, optimizing cross-functional workflows, and improving execution. Core duties include defining and reporting operational and PMO performance metrics, identifying process gaps, translating cross-functional feedback into action items and AI-driven solutions, and engaging internal business units, department leads, and external partners to surface bottlenecks and governance gaps. The role requires 2–4+ years of experience in project management, strategic operations, management consulting, or process excellence, ideally in tech, e-commerce, consulting, supply chain, or logistics. Candidates need strong analytical and problem-solving skills, excellent stakeholder management across frontline and executive levels, and a data-driven, tech-oriented approach with familiarity in AI and modern workflow tools.
The role leads end-to-end sorting operations across regional hubs in Thailand's North, South, or Northeast, reporting to the RC Operations Lead. The manager oversees multi-site throughput in a high-volume, semi-automated environment and drives completion of sorting volume targets. The position requires a bachelor's degree in logistics, supply chain management, industrial engineering, or a related field, plus at least 8–10 years in logistics or warehouse operations, including five years leading sorting centers, fulfillment operations, or high-volume distribution hubs. Experience with semi-automated sorting systems, data analysis, Excel or Google Sheets, HSE standards, and labor regulations is expected. Shift flexibility includes nights and weekends.
This role with Shopee Express (SPX) in Bangkok supervises vendors, engineering teams, procurement, construction, installation, commissioning, repair and maintenance for Shopee Express facilities. Responsibilities include designing mechanical systems such as auto sorting machines, warehouse mechanical, fire protection and plumbing; reviewing engineering standards and technical drawings; leading preventive maintenance, training, and compliance programs; coordinating construction and commissioning with subcontractors; and managing projects on cost, timeline and quality. Requirements include a Bachelor's degree in Mechanical Engineering or equivalent practical experience, 2-3 years of relevant experience in similar industries (partly international), knowledge of local and international mechanical regulations, proficiency in AutoCAD and Solidworks, plus strong leadership, analytical, communication skills and the ability to work in a dynamic environment.
The Warehouse Project Management Executive sits within Shopee Thailand's Warehouse Fulfillment team in Samut Prakan, driving operational excellence across multiple fulfillment centers. The role owns end-to-end warehouse projects covering process improvement, capacity and layout planning, and warehouse system/tooling initiatives, working closely with site operations, Regional Fulfillment, Inventory Control, Workforce Planning, Product, BI and external vendors to lower cost per order, raise productivity and inventory accuracy, and protect service levels as volume scales. The position requires a Bachelor's degree and 3+ years of experience in project management, process improvement or operations excellence, preferably in e-commerce fulfillment, warehousing or logistics. Candidates need hands-on knowledge of warehouse processes and KPIs, strong analytical skills with Excel/Sheets and SQL, stakeholder management across cross-functional teams and vendors, Thai and English proficiency, and willingness to travel regularly between warehouse sites in Thailand.
Shopee is hiring an AI Operations & Execution Specialist for SPX Express in Bangkok, embedded within logistics operations to deploy and integrate the AI Roadmap. The role builds, wires, and maintains multi-agent AI systems, partners with operations teams to define problems, measure impact and drive adoption, and maintains traceability of AI-assisted decisions. The specialist sets guardrails for automated recommendations and communicates progress and risks to leadership. Requirements include a degree in Computer Science, Data Science, Industrial Engineering, Supply Chain Management, Information Systems or a related quantitative field, with 1–5 years in operations analytics, logistics, supply chain or data/product roles. Candidates need advanced SQL and Python, experience with modern Agentic/LLM frameworks, dashboards and structured data, and exposure to ML or automation projects.
The Listing Supervisor leads listing operations for Shopee in Bangkok, overseeing Quality Assurance, appeals management, and category/taxonomy management to ensure product data complies with marketplace policies. The role manages a team of QA analysts and operations specialists, owning KPIs such as QA accuracy, appeal SLA turnaround, and category mapping precision, while acting as the bridge between Operations and cross-functional partners (Product, Tech, Legal, Customer Support, Commercial). The position requires 1-3 years of experience in e-commerce operations, listing quality, content moderation, QA, or platform governance, with a Bachelor's degree in Business Administration, Data Analytics, or a related field. Candidates need advanced Excel/Google Sheets skills, mid-level SQL proficiency, strong analytical abilities, good English communication, and proven team leadership and project management capabilities.
This role is the first marketing hire for SPX Express in Bangkok, responsible for building the marketing function from the ground up. Key duties include owning SPX's brand positioning and messaging, developing the marketing roadmap, driving seller acquisition campaigns with Sales and Commercial teams, setting up measurement frameworks, and presenting ROI-based recommendations to senior management. The position requires 3 to 5+ years of experience in marketing, brand, growth, or commercial marketing, with strong fundamentals in brand, positioning, segmentation, and digital. Candidates must be fluent in Thai and English, advanced in Excel or Google Sheets, and comfortable working in a fast-moving environment with limited resources and processes.
This contractor role within Shopee's Bangkok operations focuses on resource and manpower planning across fleets, hubs, and seller sites. Key duties include analyzing recruitment and capacity data, validating subcontractor agent suitability, monitoring fleet and hub capacity for trends and risks, strategically allocating agents to large sellers and key partners, managing asset utilization, and producing monthly asset and cost efficiency analyses. The position is open to new graduates or candidates with at least one year of experience in data analysis, operations, or workforce planning. Required qualifications include a bachelor's degree, strong analytical skills, Excel proficiency, and the ability to work in a fast-paced, cross-functional environment.
This role sits within Shopee's Marketing team in Bangkok, focused on ShopeeFood. The position owns end-to-end management and planning of customer retention campaigns and tools, including push notifications, churn user campaigns, and subscription programs. The role partners with local and regional product teams to support feature development, coordinates A/B testing, and drives marketing initiatives for assigned features while collaborating cross-functionally with marketing, operations, business, and analytics teams. Candidates need a Bachelor's degree in Business, Marketing, Economics, Engineering, or a related field, plus 2–5 years of experience in product growth, business strategy, product operations, marketing, or project management. Strong analytical, communication, and stakeholder management skills are required, along with the ability to translate business needs into structured product requirements and thrive in a fast-paced environment.