Agoda has experienced dramatic growth. As the company grows and attracts more talent, Agoda seeks to hire a self-motivated, Global Mobility Coordinator to help build our ability to provide high-quality customer service for our employees around the world. We expect the successful candidate to bring prior knowledge, quantitative acumen, and relevant immigration experience to the role. The Global Mobility Coordinator will play a critical role in building and delivering an improved employee experience for our new hires and internal transfers that relocate globally. Over time, we expect the successful candidate’s role to grow and incorporate other core employee lifecycle activities such as new hire activities. In This Role, You’ll Get To * Manage the day-to-day administration of the global mobility team * Assist with business visas, coordinate with employee and immigration vendors for business visa application * Support the Visa team with any business travel requests including document preparation, document review, and drafting of business travel letters, up until visa completion * Assist with renewal cases for the expat population for Agoda worldwide with a particular focus on Malaysia; * Assist with updating data into our internal systems to ensure that all data is accurate and be able to track for renewal * Assist the team with administrative tasks eg. updating our internal case lists and trackers, use of SharePoint and Workday platforms, invoicing, etc. * Assist in remote work and tax coordination, liaise with employees and stakeholders for remote work requests respond to email queries, and collect tax data as required. * Assist the team on projects * Any other mobility matters as required What You Will Need To Succeed * Bachelor degree qualification. Fresh graduates are welcome . * Basic knowledge on MS Office, Excel and automation * Language: Fluent in English and Thai * Strong interpersonal and customer service skills are essential for this role * Detail oriented * Having a solid work ethic and self-starter attitude is essential for this role. * Self-motivated with ability to prioritize workloads * Strong planning and organizational ability * Good team player

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team:** Join a team of talented engineers who are passionate about front-end development. Our team is dedicated to building cutting-edge web applications using Typescript, React, and Redux. **The Opportunity:** As a Front-End Engineering Manager at Agoda, you will have the opportunity to lead a team of skilled engineers and drive the development of robust and scalable front-end solutions. You will collaborate with cross-functional teams, contribute to project requirements, and deliver high-quality user experiences. **In this Role, you’ll get to:** * Mentor and guide engineers in utilizing Typescript, React, and Redux to build innovative front-end solutions. * Collaborate closely with product managers, designers, and cross-functional teams to define project requirements. * Provide technical leadership and foster a culture of continuous learning and growth within the team. * Identify and resolve technical challenges, debug complex issues, and optimize performance. * Stay updated with the latest front-end technologies and industry trends, driving innovation within the team. **What you’ll Need to Succeed:** * Solid experience in front-end development using Typescript, React, and Redux. * Strong leadership and mentoring skills, with the ability to guide and inspire a team. * Excellent collaboration and communication skills, working effectively with cross-functional teams. **It’s Great if you have:** * Exposure to full-stack projects and technologies such as C#, Kotlin, or Scala. * Familiarity with Agile development methodologies. ###### #bangkok #melbourne #telaviv #kiev #moscow #newdelhi #dubai #london #manchester #liverpool #lodz #wroclaw #poznan #rio #sanfranciso #sanjose #losangeles#chicago #newyork #boston #seattle #washdc #sydney #minsk #toronto #vancouver #beijing #shanghai #prague #copenhagen #berlin #munich #nice #paris #IT #ENG #4 **#LI-Hybrid #LI-ST2** #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. ### **Discover more about working at Agoda** * Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/) * Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/) * LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda) * YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife) **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). **Disclaimer** We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. ## Apply Now Front End/ Full Stack Engineering Manager (Bangkok based, relocation provided) +1 This role is based in Bangkok. We would offer relocation support and visa sponsorship. Are you open to relocate to Bangkok? What is your overall years of relevant experience? How many years of experience you have as a manager? Which platform of engineering do you consider yourself most expert in? What is your strongest area of experience—for example, building client-facing or B2B products, developing platforms, supporting infrastructure, or working with CI/CD and automation? As part of our selection process, we would still require the Engineering Manager to be hands-on in technical coding, would you be comfortable going to live coding interview as part of the process? Which programming language are you most proficient in In which country/region are you currently based? Have you applied to this role in the past 6 months? Are you presently employed by any company within the Booking Holdings group, including but not limited to Kayak, OpenTable, Booking.com, Rental Cars, RocketMiles, FareHarbor, HotelsCombined, CheapFlights, Momondo, Priceline, or Getaroom? How did you hear about this job? Do you as a candidate have a personal relationship with a current Agoda employee? If yes, please indicate how you know the employee? What is the employee’s name? Do you agree to Agoda’s use of personal data from your application to improve our recruitment experience? We may collaborate and share your data with third-party providers for recruitment purposes and you may ask to remove your data at any time. We collect your gender information for diversity, equity & inclusion monitoring purposes. It is entirely voluntary to answer the question below. By choosing “prefer not to disclose”, your candidacy will not be impacted. To avoid actual or perceived impairment of our parent company’s independent auditor – Deloitte and to comply with applicable regulations of Securities and Exchange Commission of the United States, we need to seek approvals from our parent company before starting the interview process. With this, please confirm if you are currently or formerly have been associated with Deloitte or any of its subsidiary entities at any time including but not limited to any time as a direct employee, director, contractor, major shareholder, intern etc.? Email me about other job openings within the Booking Holding’s entities and recruitment-related newsletters

As Director, Content and Product Operations, you will play a key leadership role in analyzing customer and product data to determine business value and priorities, setting the strategy, roadmap and KPIs to deliver efficient and effective operations. You will build and manage multiple large teams in a fast-paced, international environment. You will lead your teams in execution, collaborate closely with product managers and IT on A/B experiments and reporting, and coordinate with accommodation supply, connectivity, strategic partnerships, and customer support teams to ensure operational excellence. This position is based in Bangkok, Thailand, reporting to the VP of Product, and is open to candidates worldwide. We will assist you with visa and relocation, ensuring a smooth transition to working and living in Bangkok. Responsibilities: * Develop and execute content and product operations strategies to support Agoda’s business goals. * Set content and data priorities based on customer needs and business value. * Establish and track KPIs to measure business impact and operational performance. * Create and manage roadmaps and project plans for key initiatives. * Collaborate with cross-functional teams, including Product, Technology, and Supply, to deliver effective content solutions. * Lead, develop, and mentor a high-performing team, fostering a culture of innovation and accountability. * Monitor and improve content systems and processes for efficiency and quality. * Troubleshoot and resolve issues across the content supply chain. Experience Required: * 10+ years of experience in driving Operations for large organizations * At least 6 years of direct management experience, including leading teams of 20 or more * Experience managing teams in the e-commerce or technology/internet space * Proven ability to set and execute content or operational strategy to drive business results * Strong analytical skills and data-driven decision-making; SQL expertise a plus * Demonstrated experience optimizing operational workflows and resourcing, both automated and manual, to achieve business goals

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team:** In the age of technology, things are constantly changing. The travel market is much the same, being more dynamic and complex than ever. Agoda’s Legal team is well suited to take on the challenges presented, adopting a proactive mindset to tackle challenges and solve problems. We are quick on our feet, decisive, and collaborate with multiple departments. We hire out-of-the-box thinkers that are well grounded with ethics and legal knowledge to ensure that Agoda achieves the right results, the right way. **The Opportunity:** This is an exciting opportunity to lead,develop and grow a role within the Commercial and Corporate Team.Seeking a senior, seasoned,able, confident,curious and self-motivated lawyer (to be based in Bangkok) to join the Agoda Commercial and Corporate Legal team who will work closely with other stakeholders in the Booking Holdings group and particularly with colleagues across the Group brands. This is an important role, reporting to the VP of Commercial and Corporate, leading and owning the relations with the Supply team that manages 100% of Agoda’s property relationships. There is a high focus on supply contracts, B2B relationships, all matters relating to hotel/property relationships, general commercial matters and Supply Team operational improvements. You will have an opportunity to be the sole POC for what is one of Agoda’s most dynamic and important teams – right at the heartbeat of the Agoda model. *This role is based in Bangkok, with relocation and work visa provided for those who aren’t yet based in-market **No full-remote options** **In this Role,you’ll get to:** * Be the key decision maker for certain legal decisions in conjunction with business stakeholders and escalates other key decisions. You will ensure collaborative engagement with teams across the Agoda Legal Team and manage escalations to senior management (including GC and CEO). * Draft and negotiate international, commercial agreements with a focus on strategic partnerships, B2B, supply distribution, new initiatives, marketing, and public relations. * Own and lead the legal support with a critical business partner that covers 100% of all supply relationships for Agoda.With a small team you will help develop junior team members coaching and mentoring. * Actively engage with Agoda senior management at a C-suite level. * Provide well-reasoned, practical legal advice on a wide-range of legal and business matters and processes.You will be the “go to person” for the Supply team and will dovetail your priorities with their priorities and strategy. * Be fully autonomous for management of the legal Supply team together with the creation and delivery of departmental and team objectives. * For Supply stakeholders – lead the provision of advice, strategic direction and commercial solutions relating to litigation and disputes. Managing these with smart,innovative and P&L focused solutions.Draft key agreements with hotel partners, manage disputes and drive continual improvement and innovation. * As a true business partner,to maintain regular communication with key business teams, including senior level management, global legal team, finance and tax, and external counsel. * Drive and implement contract standards and controls, including that which happens at the holding company and/or sister-brand level. * Be the lead contact to drive new policies, procedures, training, and templates with the goal of fostering efficiency and compliance– with a lens on efficiency and innovation. * Influence senior stakeholders on innovative implementation of key legislation across broad legal areas specific to Supply. * Support the VP of Commercial and Corporate in ideation and implementation of pan team strategies,initiatives and innovation. You will work across the Agoda legal team driving collaboration,efficiencies and a deep level of cross team engagement. **What you’ll Need to Succeed:** * 12+years post qualified experience with a high level of impact. * Demonstrable ability to work autonomously with proven management and leadership experience of small-medium sized teams.High level of commercial awareness and business acumen. * Autonomous ability to manage and lead a multitude of complex and strategic legal matters and demonstrates a broad vision for the function. Ability to create, drive and own a strategy for the Supply legal team ensuring that vision and strategy is aligned with the annual business goals. * 1st class communication (verbal and written) and organization skills with high level of English proficiency.Exceptional legal drafting skills. * Experience in negotiating and influencing high complexity and risk matters externally (including government authorities). * Have the ability to provide commercial, innovative legal solutions to a fast paced and challenging business partner.A passion to drive efficiencies and process improvement – including the use of Gen AI. * Qualified lawyer/attorney with current entitlement to practice.Strong academic credentials, top-tier law firm experience plus prior in-house and significant contracting and commercial experience. * History of providing simple, concise & pragmatic advice for legal matters with high complexity and risk or strategic importance, always ensuring communications cut through complexities,are simple,avoid jargon and appropriate for the target audience. Making the complex simple with a wide range of stakeholders. * Deep experience in dealing with general commercial contracting matters, B2B relationships,procurement and disputes– ideally within the travel or B2B space. This role will be the sole contact for all supply related matters (including disputes) for the Agoda One Supply division. * Proactively anticipating issues that are yet to come for the business supported areas with holistic awareness across the organization.Create innovative solutions that take account of risk appetite and business goals. * Interact with colleagues, both legal and commercial, from the Supply/Key Accounts teams as well as Product Team to drive collaboration,consistency and alignment of operational practices. * Ability to work independently from intake through execution and work closely with business partners on solutions and innovative process improvements. * Aligned with the Agoda values and in particular Legal Teams “Values in Action”. * A demonstrated can-do, roll up your sleeves, collaborative approach, coupled with a strong work ethic and sound judgment. * Experience with travel industry/technology. * Ability to forge trusted relationships with colleagues around the world.

Join Agoda’s Early Careers team as a Campus Recruiter and help us attract and hire talented interns and graduates. You will support assigned Early Careers hiring activities from application through onboarding. Working closely with Early Careers team, hiring managers, interviewers, and candidates, you will ensure that recruitment processes are well organized, timely, and provide a positive candidate experience. You will own the day-to-day recruitment execution and coordination for assigned roles, while also supporting campus events, candidate engagement, and CRM activities. What You’ll Do: * Support hiring-intake discussions by confirming role requirements, candidate profiles, timelines, interview panels, and assessment criteria. * Manage applications, conduct initial candidate screening, and maintain accurate records in the applicant tracking system. * Coordinate interviews and assessments with the Recruitment Coordinator team; brief candidates and interviewers, track scorecards, and follow up on feedback. * Keep candidates informed throughout the process and provide regular progress updates to the Early Careers team. * Coordinate with recruiters, hiring managers, interviewers, and other stakeholders to keep hiring activity moving. * Support selection discussions, offer approvals, offer documentation, and candidate follow-up through acceptance or decline. * Support approved campus recruitment events, career fairs, candidate communications, and CRM activities. * Monitor recruitment progress, pipeline health, timelines, and key risks. * Prepare regular hiring updates and escalate issues such as delayed feedback, low pipeline quality, interviewer availability, or timeline risks. * Contribute to process improvements and a consistent Early Careers candidate experience. Required Qualifications: * Experience in recruitment, talent acquisition, campus recruitment, HR coordination, or a related field. * Strong organizational skills, attention to detail and stakeholder-management skills are preferred. * Excellent communication and interpersonal skills required. * Ability to manage multiple priorities, stakeholders, and deadlines in a fast-paced environment. * Confidence following up with stakeholders and escalating risks when needed. * Ability to work independently and collaborate effectively with the Early Careers team. * Familiarity with applicant tracking systems, recruitment software, or spreadsheets. * Thai nationality is required, as this role does not support visa sponsorship. Preferred Qualifications: * 2–4 years of experience in recruitment, talent acquisition, or campus recruiting. * Experience recruiting interns, graduates, or other early-career talent. * Experience coordinating interviews, assessments, career fairs, or recruitment events. * Experience with CRM, talent-community management, or candidate engagement. * Experience preparing recruitment reports and tracking hiring progress.

This role is part of Agoda's Early Careers team, focusing on attracting and hiring interns and graduates. The Campus Recruiter supports hiring activities from application through onboarding. Responsibilities include managing applications, conducting initial screenings, coordinating interviews and assessments, and maintaining accurate records in the applicant tracking system. The role also involves supporting campus events, candidate engagement, and CRM activities while monitoring recruitment progress and pipeline health.

This role is responsible for leading a portfolio of global operational excellence and automation initiatives in the Customer Experience Group (CEG), with a focus on: (i) automation, AI, and tooling to enhance customer and agent experience, and (ii) process optimization and CX improvements across the post‑booking customer journey. You will lead a high‑performing team of project managers/experts to drive measurable impact on customer satisfaction, efficiency, quality, and cost. The role combines strategic problem solving, hands‑on data-driven execution, and strong stakeholder management with both technical (Product/Tech/Data) and non-technical (Operations/Support/Commercial) teams. **In this Role, you’ll get to:** **Lead and Own a Portfolio of Transformational Initiatives** * Own from end‑to‑end a collection of projects and/or areas of business in CEG (global coverage), spanning automation/AI and process excellence initiatives. * Prioritize, plan, and drive initiatives that improve mission‑critical metrics: customer satisfaction (e.g., CSAT), service levels, automation quality, productivity, cost efficiency, and employee/agent engagement. * Ensure CEG readiness to support Agoda’s new business and product initiatives by working closely with Product, Engineering, Data, Marketing, Strategic Partnerships, Partner Services, Finance, Legal, and other CEG teams. **Drive Automation & AI driven solutions** * Identify opportunities to leverage automation, AI, and tooling across customer and agent journeys (e.g., self‑service, workflow automation, AI quality testing). * Partner with Product Management / Technology / CEG teams to design, prioritize, and implement solutions, from experimentation and configuration through to global rollout and impact measurement. * Oversee the configuration and governance of operational flows and low‑code/automation tools, ensuring solutions are robust, scalable, and aligned with business goals and CX standards. **Shape End‑to‑End Customer & Process Improvements** * Continuously improve CEG end‑to‑end processes across the post‑booking journey to remove pain points, and improve operational performance through targeted initiatives and data driven insights. * Own and evolve frameworks and roadmaps for how we continuously improve our internal Standard Operating Procedures (SOPs) and related processes; balancing CX/PX outcomes vs. efficiency/cost. * Drive strategic initiatives across CEG such as improving Localization support in key growth markets, regulatory initiatives and partner closely with our commercial teams in order to improve partner/supplier pain points. * Define clear problem statements and build business cases to define and prioritize customer/partner pain points and success metrics. **Lead and Develop a High‑Performing Team** * Set long‑term vision, strategy, and annual/quarterly OKRs for your team, aligning with CEG and Agoda-wide priorities. * Manage and coach a team of project managers (and potentially people managers), building talent, capability, and succession within the Operational Excellence and Automation team. * Provide structured feedback, mentoring, and support to enable your team’s growth and to consistently raise the bar for quality and impact. * Build trusted relationships with senior leaders and stakeholders across CEG and other functions, effectively influencing priorities and decisions. * Monitor project milestones, identify risks and dependencies, troubleshoot issues, and implement mitigation plans—acting at all times as the ultimate owner of the portfolio’s outcomes. **What you’ll Need to Succeed:** **Experience & Background** * Freshers until 8+ years of experience in project/program management, operations, customer experience, process improvement, strategy, management consulting, or similar fields. * Significant people leadership experience, including building and managing high‑performing teams (ideally including people managers and individual contributors). * Proven track record of leading complex, cross‑functional initiatives from idea to implementation, with clear, measurable business impact. * Experience working closely with Product/Technology/Data teams on technical or automation/AI-focused projects is highly advantageous. **Technical & Analytical Skills** * Strong analytical mindset; comfortable with numbers and quantitative problem solving. Able to define analysis structures, interpret data, challenge existing metrics, and make recommendations. * Familiarity with data and analytics tools (e.g., SQL, Tableau, Metabase, VBA, or similar) and experience leveraging them to drive decisions. * Comfort working with or overseeing workflow / automation / agent guidance tools, and the ability to engage in technical discussions with Product/Engineering/Data teams. Coding ability is a plus (you have to be willing to learn) * Exposure to AI/ML‑driven solutions in an operational or CX context (e.g., chatbots, recommendation engines, routing, classification, or decision support tools) is a strong plus. **CX, Process, and Delivery Skills** * Demonstrated experience in process improvement and CX transformation, ideally in operations or customer support environments. * Strong project and stakeholder management skills, with the ability to manage multiple initiatives in parallel, structure complex problems, and orchestrate cross‑functional teams. * Experience defining and driving improvements in KPIs such as CSAT, NPS, SLAs, handle time, productivity, or cost‑to‑serve. **Leadership, Communication & Ways of Working** * Excellent communication and presentation skills in English, with the ability to influence and align stakeholders at all levels, including senior leadership. * Ability to work effectively in a fast‑paced, dynamic, multicultural environment, comfortable with ambiguity and experimentation in a high‑velocity setting. * A growth mindset and positive attitude: proactive, hands‑on, detail‑oriented, and with a strong sense of ownership and accountability. * Eagerness to pitch new ideas, take initiative, and seek out opportunities for improvement; comfortable giving and receiving feedback. * Professional experience with Microsoft Office tools (e.g., Excel, Word, PowerPoint). Experience with collaboration and project tracking tools is a plus. **What we offer** * Competitive compensation package (relocation support and visa support provided for successful overseas candidates) * Exciting, high‑impact career opportunity with a major global OTA, including potential moves between teams and global locations. You will interact with departmental senior leadership regularly. * Dynamic, multinational tech environment with colleagues from diverse educational and professional backgrounds. * Continuous learning and development opportunities through corporate learning programs. * Modern office space and convenient location at the heart of Bangkok Metropolitan, Hub of Asia. **Please note that we may not be able to provide an immediate response or follow up on every application.** #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.

Manage day-to-day activities of the company’s finance operations mainly related to Accounts Receivable and Revenue; ensuring all financial transactions, systems, and procedures comply with regulations, accounting principles, and standards. Lead day-to-day finance operations for Accounts Receivable and Revenue, ensuring compliance with accounting standards, regulations, SOX, and internal policies. Define and execute the global/regional AR strategy aligned with business goals, cash-flow optimization, and risk management. Drive standardization, automation, and optimization of invoicing, aging, and overdue receivables management in partnership with Collections. Own AR performance reporting and KPIs (DSO, CEI, overdue %, dispute aging, bad debt) and deliver actionable insights to management. Manage and continuously improve the bad-debt provisioning process through analysis, controls, and governance. Act as a key business partner, balancing commercial relationships with strong financial discipline and dispute resolution. Lead finance transformation initiatives and projects, including requirements definition, process design, UAT, go-live support, and post-implementation monitoring. Troubleshoot operational issues and collaborate cross-functionally with IT, Product, Finance Systems, Supply, and Customer Support to resolve root causes. Oversee month-end and year-end close activities related to receivables, ensuring timely and accurate internal and external reporting. Lead, mentor, and develop AR, billing, and collections teams; establish clear ownership, escalation paths, and a high-performance, metrics-driven culture.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know Our Team Agoda Finance plays a critical role in enabling the company’s continued growth, balancing strong financial governance with speed, scalability, and innovation. As Agoda expands globally across products and markets, Finance is a key partner in building efficient, resilient, and forward-looking operations. Within this environment, the Accounts Receivable team helps ensure Agoda can scale sustainably by driving operational excellence across receivables, billing, collections partnership, controls, and reporting. The team works closely with stakeholders across Finance, Product, Technology, Supply, and Operations to solve complex problems, improve processes, and strengthen the company’s financial foundation. The Opportunity We are looking for a senior finance leader to own and evolve Agoda’s Accounts Receivable operations in a fast-moving, global, and highly cross-functional environment. This role is ideal for someone who combines strong financial and operational fundamentals with a hands-on approach to solving complex problems, improving processes, and building scalable solutions. You will lead core Accounts Receivable and revenue-related operations, while also helping shape the strategy, controls, reporting, and transformation roadmap for the function. This role requires strong partnership across teams, sound judgment, and the ability to balance commercial realities with financial discipline. What You’ll Do 1) Accounts Receivable Operations & Governance * Lead Agoda’s day-to-day Accounts Receivable and revenue-related operations, ensuring processes are accurate, efficient, scalable, and compliant with accounting standards, SOX, and internal policies. * Define and drive the AR operating strategy, aligned with business growth, cash flow optimization, operational efficiency, and risk management objectives. * Own and continuously improve end-to-end receivables processes, including invoicing, aging management, overdue monitoring, dispute resolution partnership, and bad debt governance. * Partner closely with Collections and other cross-functional teams to improve receivables recovery, reduce operational friction, and strengthen overall process effectiveness. * Own AR performance reporting and KPIs, including DSO, CEI, overdue balances, dispute aging, and bad debt metrics; provide clear insights and recommendations to management. * Oversee and strengthen the bad debt provisioning process through robust analysis, controls, monitoring, and governance. * Oversee month-end and year-end close activities related to receivables, ensuring timely, accurate, and well-controlled internal and external reporting. 2) Finance Transformation & Process Improvement * Help shape the strategy, controls, reporting, and transformation roadmap for the function in support of Agoda’s continued scale and operational maturity. * Lead and support finance transformation initiatives impacting AR operations, including requirements gathering, process design, UAT, implementation, go-live support, and post-launch monitoring. * Identify root causes of operational issues and work cross-functionally with Product, Technology, Finance Systems, Supply, Customer Support, and other stakeholders to drive sustainable solutions. * Drive process standardization, automation, and operational scalability through stronger workflows, clearer ownership, and data-driven performance management. 3) Leadership & Cross-Functional Partnership * Act as a trusted business partner to both finance and non-finance stakeholders, balancing relationship management with strong financial rigor and control discipline. * Lead, mentor, and develop AR-related teams across billing, receivables, and collections-facing processes, building a high-performance culture with clear accountability and continuous improvement mindset. What You’ll Need to Succeed * Bachelor’s or Master’s degree in Accounting, Finance, Business, or a related field. * CPA, CFA, or other relevant professional qualification is a plus. * 8–12 years of relevant experience in finance operations, with strong exposure to Accounts Receivable, revenue-related operations, or other complex finance processes. * Proven experience leading teams and managing workstreams in a fast-paced, high-growth, or cross-functional environment. * Strong understanding of financial operations, internal controls, and accounting compliance requirements. * Demonstrated ability to drive process improvement, standardization, and operational change. * Strong analytical and problem-solving skills, with the ability to assess issues end-to-end and translate findings into practical actions. * Ability to operate effectively in a dynamic environment with shifting priorities, ambiguity, and evolving business needs. * Strong stakeholder management and communication skills, with the ability to influence across different functions and levels of seniority. * Strong leadership capabilities, with experience building teams, developing talent, and driving accountability. * Comfort working with data, metrics, and performance reporting to support decision-making and operational improvement. * Strong presentation skills, with the ability to communicate clearly to senior and large audiences. It’s Great if You Have * Experience in online payments, digital platforms, or e-commerce environments. * Experience working in a multinational, high-volume, or tech-enabled operating environment. * Exposure to system implementation, finance transformation, workflow redesign, or automation initiatives. * Knowledge of SQL, Excel automation, or other data analysis / visualization tools. * Familiarity with receivables performance metrics, control frameworks, and operational risk management in scaled environments. Why Join Agoda Finance At Agoda, you’ll have the opportunity to work at the intersection of finance, operations, systems, and business growth. This role offers meaningful ownership, a broad stakeholder landscape, and the chance to help shape how a global travel tech company scales its finance operations. If you’re excited about solving complex problems, improving processes, and building high-impact finance capabilities in a data-driven environment, we’d love to hear from you. What you’ll get: * A relocation package including visa-sponsorship to help you and your family get here comfortably. * Medical insurance, mental health support line, annual leave, travel discounts, sick days, and the AgodaChoice flexible spending benefit * Employee resource groups for every culture and background * Flexibility to help you work in the way that’s best for you with a work from home allowance, 30-day work from anywhere benefit, and hybrid working options. * Professional growth and learning budget, including several in-person development programs for each stage of your career. * The chance to live in Bangkok, one of the best cities in Southeast Asia, and a central hub for travel. Within 3 hours, you can hit any of the most popular countries like Vietnam, Singapore, Laos, Malaysia, and Hong Kong, just to name a few.

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know Our Team The Engineering department oversees all Agoda’s ML and software related requirements. Our goal is to enable and increase Agoda’s business through creative approaches and the implementation of powerful resources such as operational and analytical databases, ML driven solutions, queue systems and data monitoring tools. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the engineering team plays at Agoda is critical as business users, product managers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the ML engineering squad, but also the reward. We work across structured and non-structured data at scale. For example, our current ML models process millions of images every day to try and enhance the experience that our users get from our app. Why Agoda Engineering Team? Our engineering team is at the intersection of Data Engineering, Business Analytics, ML Engineering, and Backend Engineering. We focus on software engineering related to processing big data, helping the Data Science team and Performance Marketing team launch experiments by providing our users with ML/data pipelines/platforms/tools to enable our company to validate strategic decisions, make smarter choices, and react to the fast-changing world. We are a small but passionate team with people from different nationalities working together on a single goal. In this Role, you will get to: * Lead the team technically in improving scalability, quality, accuracy, speed, and efficiency of our existing Data and ML processes * Able to analyze data to help us make better decisions * Design/build/test tools, libraries, pipelines, and platforms to help Data Science and Business team to launch experiments in Production * Work with experienced engineers and product owners to identify and build tools to automate many large-scale data management / analysis / ML tasks * We believe in end-to-end ownership; this role will involve taking and building systems that enable us to launch experiments in production at a rapid pace What You’ll need to Succeed: * Bachelor’s degree in computer science/information systems/engineering/related field 6+ years of experience in software engineering with at least 4+ years in data/ml engineering * Expert in designing/writing/maintaining data pipelines and systems while ensuring data quality * Expert in SQL, Python3, and JVM based programming language – ie, Java or Scala * Expert in software design/design patterns/best practices, functional programming and object-oriented programming. * Be comfortable navigating the following technology stack: Python3, Scala Spark, Hadoop, SQL, S3 etc. * Familiar with general Machine Learning concepts and common models – ie, regularization, Tree Models, etc * Familiar with statistical analysis concepts – ie, p-value, z-score, etc * Analytical problem-solving capabilities & experience. A strong data-driven engineering driven mindset will be required to succeed in this role. It’s great if you have: * Good understanding of Hadoop ecosystems and Big Data architecture and technologies * Experience with Scala/Scala Spark development * Working in an agile environment using test driven methodologies * Systems administration skills in Linux Benefits * Hybrid Working Model * WFH Set Up Allowance * 30 Days of Remote Working from anywhere globally every year * Employee discount for accommodation globally * Global team of 90+ nationalities * 40+ offices and 25+ countries * Annual CSR / Volunteer Time off * Benevity Subscription for employee donations * Volunteering opportunities globally * Free Headspace subscription * Free Odilo & Udemy subscriptions * Access to Employee Assistance Program (third party for personal and workplace support) * Enhanced Parental Leave * Life, TPD & Accident Insurance Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Apply Now Senior/Staff Data Engineer – Bidding (Bangkok based, relocation provided) +93 Given that the majority of our team is based in Bangkok, would you be open to relocating there? We offer visa sponsorship and comprehensive relocation assistance. Do you as a candidate have a personal relationship with a current Agoda employee? If yes, please indicate how you know the employee? What is the employee’s name? Have you read our Engineering blog? (https://medium.com/agoda-engineering) Are you presently employed by any company within the Booking Holdings group, including but not limited to Kayak, OpenTable, Booking.com, Rental Cars, RocketMiles, FareHarbor, HotelsCombined, CheapFlights, Momondo, Priceline, or Getaroom? In which country/region are you currently based? Do you allow us to provide you TEXT/SMS updates of your interview process? We may engage with a service provider to do so. How did you hear about this job? Do you agree to Agoda’s use of personal data from your application to improve our recruitment experience? We may collaborate and share your data with third-party providers for recruitment purposes and you may ask to remove your data at any time. We collect your gender information for diversity, equity & inclusion monitoring purposes. It is entirely voluntary to answer the question below. By choosing “prefer not to disclose”, your candidacy will not be impacted. 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