This Operations role focuses on end-to-end operational processes, analyzing KPIs, and conducting root cause analysis. The position involves supporting manpower planning using models and forecasts to meet operational targets. The team monitors fulfillment rates and prepares productivity reports to improve planning accuracy. Additionally, the role supports the planning and control of warehouse resources like pallets and MHE to ensure readiness for campaigns.

This role is part of the Operations team at Shopee, which manages the end-to-end operational process from buyer search to product delivery. The Planning & Control Tower position focuses on analyzing and monitoring operational KPIs across the region. The role involves supporting manpower planning using models and volume forecasts to meet targets, monitoring fulfillment rates, and preparing productivity reports. It also includes coordinating with relevant teams to ensure workforce availability and supporting the planning and control of warehouse resources like pallets and MHE to ensure readiness for campaigns.

This role involves managing and developing long-term partner relationships to drive sustainable growth for affiliate partners. The position requires acting as the primary point of contact for partners, managing daily communication, and coordinating across internal teams. The role also involves delivering against KPIs and growth targets, collaborating with cross-functional stakeholders, and monitoring market conditions. Candidates must translate strategic objectives into actionable operational plans. The role is based in Bangkok, Hong Kong, or Shanghai and requires native-level Mandarin and strong English communication skills.

This role involves managing and developing long-term partner relationships to drive sustainable growth for affiliate partners. The position requires acting as the primary point of contact for partners, managing daily communication, and coordinating across internal teams. The candidate must deliver against KPIs and growth targets aligned with business priorities. Responsibilities include collaborating with cross-functional stakeholders to ensure seamless partner enablement and execution, monitoring market conditions, and translating strategic objectives into actionable operational plans. The role requires a proven track record in account management and project management, with experience navigating complex sales cycles.

This role involves managing and developing long-term partner relationships to drive sustainable growth for affiliate partners. The position requires acting as the primary point of contact for partners, managing daily communication, and coordinating across internal teams. The manager will deliver against KPIs and growth targets while collaborating with cross-functional stakeholders to ensure seamless partner enablement. The role also involves monitoring market conditions, conducting competitor analysis, and translating strategic objectives into actionable operational plans. Candidates must have a proven track record of 5-10 years in account management or project management, with experience navigating complex sales cycles including RFPs and contract negotiations. The role requires native-level Mandarin and strong English communication skills. The ideal candidate is a team player with strong organizational abilities, data management skills, and the ability to work effectively in a dynamic, multi-cultural environment.

This role involves managing and developing long-term partner relationships to drive sustainable growth for affiliate partners. The position requires acting as the primary point of contact for partners, managing daily communication, and coordinating across internal teams. The role demands delivering against KPIs and growth targets aligned with business priorities. It also involves collaborating with cross-functional stakeholders to ensure seamless partner enablement and execution. The candidate must monitor market conditions, conduct competitor analysis, and translate strategic objectives into actionable operational plans.

**Job Responsibilities:** 1. Project Delivery and Portfolio Oversight - Drive consistency in project execution by ensuring all teams adhere to standardized delivery methodologies and PMO governance. - Monitor and analyze project and portfolio performance, risks, dependencies, costs , and resource capacity, providing recommendations to support management decision-making. - Provide portfolio insights and recommendations to senior leadership through dashboards, reporting, and strategic portfolio reviews. - Offering hands-on guidance, performance coaching, and delivery assurance to project managers. - Facilitate portfolio reviews and executive governance discussions by preparing strategic analysis, recommendations, and decision-making materials. - Maintain portfolio dashboards, governance calendars, RAID logs, decision logs, and action trackers, and follow up to closure. - Monitor and report portfolio benefits realization and value delivery against approved business cases. - Lead Steering Committees and quarterly portfolio review processes to ensure Digital investments remain aligned with business priorities, strategic objectives, delivery capacity, and expected business outcomes. 2. Project Governance and Standards - Define and implement project management standards, methodologies, and best practices. - Establish project governance frameworks and ensure adherence to organizational policies and procedures. - Develop project management templates, tools, and guidelines. 3. Project Planning and Reporting - Support project managers in creating comprehensive project plans, schedules, and budgets. - Monitor and track project progress, milestones, and key performance indicators (KPIs). - Generate regular project status reports and dashboards for stakeholders. 4. Resource Management - Support enterprise-wide resources and capacity planning across Digital programs and projects. - Maintain resource allocation records and assist in resolving resource conflicts. - Monitor resource availability and utilization. - Monitor portfolio demand against available delivery capacity and proactively identify resource bottlenecks. 5. Project Management Capability Development - Promote project management best practices and delivery standards across the Digital Function. - Coach and mentor project managers on project governance, stakeholder management, risk management, and delivery performance. - Facilitate communities of practice and knowledge sharing sessions for project management professionals. - Support the development of project management competency frameworks, career paths, and capability improvement initiatives. 6. Risk and Issue Management - Collaborate with project teams to identify, document project risks and issues and develop risk mitigation and issue resolution strategies. - Escalate critical risks and issues to senior management when necessary. - Identify and monitor cross-project and portfolio-level risks, dependencies, and escalations. - Facilitate risk review forums and ensure mitigation actions are tracked to closure. 7. Documentation and Knowledge Management - Maintain project related documentation, including project charters, plans, and change requests. - Establish a centralized repository for project-related documents and knowledge sharing. - Ensure proper access controls for project documents. 8. Quality Assurance and Compliance - Ensure that projects adhere to Digital governance standards, audit requirements, cybersecurity requirements, and enterprise policies. - Conduct project audits and reviews to assess compliance with project management practices. - Implement corrective actions and improvements as needed. 9. Continuous Improvement - Identify opportunities to improving project management processes and practices. - Participate in lessons learned sessions and contribute to the continuous improvement of project delivery. - Stay updated with industry trends and emerging project management methodologies. - Drive PMO maturity improvement initiatives and adoption of leading project and portfolio management practices. - Identify opportunities to leverage automation, digital tools, analytics, and AI capabilities to improve PMO effectiveness and reporting efficiency **Qualification:** - Bachelor's degree in a relevant field (e.g., Business Administration, Engineering). - Certification in project management (e.g., PMP, PRINCE2) is advantageous. - Minimum 7 years of experience in PMO, Project Management, Program Management, or Portfolio Management. - Experience supporting enterprise-scale business transformation, digital transformation, ERP, data, or technology programs. - Experience working with executive leadership teams, Steering Committees, and senior business stakeholders. - Experience managing multi-project portfolios and cross-functional delivery dependencies

**Position Summary** Category Management manages end-to-end product life cycle. The role requires high accountability and comprehensive experience and understanding in all aspects of ATL marketing, BTL marketing and product management skills who can oversee and implement all marketing initiatives. Job scope involves managing price and product propositions including operational excellence of pre-launching, launching and after-launching phases. **Role and Responsibilities** **Responsibilities:** * Responsible & develop and execute global plans for each product group to meet company objectives by defining strategies & product management; implementing marketing plans, promotions & media plans, budget management. Interaction with advertising agency, analysis of sales trends and others by using innovative marketing strategies to achieve sales target & raise product awareness & market share * Contribute/respond to set up Go-to-market strategy and responsible on perfect implementing the strategy by collaborating with both internal related team and Channel partners by understanding natures of consumer, product, trade and competitors. * Convert the consumer value proposition, developed by business strategy into customer and shopper value proposition at the channel and customer level * Ensure operational excellence through input into business management as well as manage marketing budget, P&L responsibility for the categories with a direct control over the annual marketing budget * Monitor and report competitor price/promotion and benchmarking analysis. * Understand channel complexity and propose appropriate sellout / promotions to increase sellout in each channel * Implements and oversees all marketing initiatives within assigned product category including launching of new products * The role needs to work closely with Trade marketing team, Retail Marketing Team and Sales Team in various channels to support go-to-market planning and execution, and identify sell-out risks and opportunities and corresponding solutions. * Performs other duties as assigned by management /direct supervisor **Leadership Responsibilities:** * Manage internal stakeholders including HQ and RHQ * Full responsibility of KPI on responsible areas that pre-aligned with top management * Manage team under supervision. * Responsible for team's performance concerning workload and work balance * Develop organization and increase people capabilities. Be a mentor to trade team members, providing direction, advice and ensuring that their professional skills are continuously growing. * Ability to build positive internal & external relationships to command all stakeholders & partners towards a common goal to grow the business. **Skills and Qualifications** * Master’s degree in Marketing, Business Administration or related fields. * Must have 8 - 10 years of management experience in all aspects of marketing, product management, trade/ channel marketing in related industries or other competitive companies (Prefer candidates from Mobile industry and/or Mobile device management, FMCG) in a fast-paced and competitive market setting. * Proven track record with high volume & reputed companies are must and experience in all aspects of developing and maintaining marketing strategies. * Comprehensive understanding of marketing to consumer markets. * Stress tolerance, drive, well-organized, challenge lover and good problem solving skill. * Creative, self-motivated with high degree of initiative and result-oriented. * Strong business management, analytical, decisive, and action-oriented. * Must possess the ability to work in a fast paced environment while possessing a sense of urgency. * Excellent command of English and Presentation skills in both Thai and English. * Computer literacy especially MS PowerPoint and advanced Excel. * Good inter-personal skills to synchronize and collaborate with other related internal & external parties. * Please visit [Samsung membership](https://account.samsung.com/membership/pp) to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click [here](https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html).

**About the role:** You will be responsible for driving user acquisition and engagement for our digital wallet and financial services platform. You will work closely with the product, marketing, and engineering teams to identify and prioritize growth opportunities, and develop and execute strategies to achieve our growth goals. You will be responsible for maintaining a deep understanding of our customers and their needs, and using this knowledge to inform product decisions. **Job Description** * Define and track key performance indicators (KPIs) for user acquisition and engagement, and use data to inform product and marketing decisions * Develop and execute growth strategies, including product features, marketing campaigns, and partnerships * Work closely with the product and engineering team (both internal and external) to implement growth features and optimizations * Collaborate with the marketing/commercial team to develop and execute integrated campaigns that drive user acquisition and engagement * Monitor and analyze user behavior and engagement, and use data to inform product decisions * Continuously test and optimize growth strategies to improve performance * Communicate progress and results to stakeholders and leadership team **Requirements** * 2-3+ years of experience in a growth or product management role * Strong analytical skills and experience using data to inform decisions * Understanding of computer science, data structure and algorithms * Experience in digital product development and user acquisition and engagement * Project management skills and ability to drive cross-functional teams * Good communication and presentation skills * Familiarity with mobile app and web analytics tools (Mixpanel and Braze would be a plus) * Strong problem-solving skills and ability to think creatively * Ability to work with engineers and to understand technical challenges

About the role As a Finance Business Partner in our E-MarTech, you will serve as a key liaison between the finance department and other business units, providing financial insights and analysis to support strategic decision-making. This role involves collaborating with internal stakeholders, understanding business objectives, and contributing to financial planning and reporting Job Description * Collaborate with business unit leaders, including sales, marketing, and operations, to understand their financial needs and objectives. * Provide financial analysis and insights to support business planning, budgeting, and forecasting, including external parties as requested on an ad-hoc basis. * Work closely with the finance team and general manager to ensure accurate and timely financial reporting. * Develop and maintain financial models to assess the financial impact of business decisions and strategies. * Monitor key performance indicators (KPIs) and financial metrics to identify trends and areas for improvement. * Collaborate on the development and implementation of financial strategies to optimize business performance. * Conduct variance analysis and provide explanations for financial results compared to budget and forecasts. * Support the development of business cases for new initiatives, projects, and investments. * Collaborate with cross-functional teams to ensure financial considerations are integrated into decision-making processes. Qualifications * Bachelor’s degree in Finance, Accounting, or a related field. MBA or professional finance qualification is a plus. * 5+ years of experience in finance, Audit, with a focus on financial analysis and business partnering. * Strong financial modeling and analytical skills. * Knowledge of financial reporting standards and regulatory compliance. * Ability to translate financial data into actionable insights for non-finance stakeholders. * Collaborative mindset with the ability to work effectively in cross-functional teams. * Strategic thinking with a focus on aligning financial strategies with overall business objectives. * Advanced proficiency in Microsoft Excel and financial modeling tools. Location: True Digital Park, Bangkok