The HR Business Partner for the Commercial function will serve as a strategic partner to Agoda's Supply and Strategic Partnerships teams. This role involves driving people strategies and supporting organizational effectiveness to align with business objectives. The successful candidate will work closely with business leaders and People Centers of Excellence to deliver on people priorities and support the company's evolving needs. In this position, you will define and deliver a compelling People Roadmap that addresses both company-wide priorities and the unique needs of specific departments. You will use data and insights to inform decision-making and track the impact of people initiatives. Additionally, you will serve as a change agent, leading talent identification, retention, and development efforts to build a strong leadership bench.

This role focuses on managing non-merchandising procurement activities, including equipment purchasing and vendor research. You will analyze data to select reliable suppliers and maintain strong relationships with vendors. The position requires coordinating with various stakeholders to ensure business operations run smoothly while adhering to company policies and business plans. You will be responsible for negotiating procurement prices to secure reasonable rates without compromising quality. Additionally, you will manage the non-merchandise database to ensure accuracy and track vendor payments to ensure compliance with internal policies. Effective communication with vendors and superiors is essential to foster mutual understanding and support daily operations.

This role serves as the primary point of contact for merchants, handling inquiries and resolving technical issues with a focus on efficiency and accuracy. You will manage the end-to-end merchant onboarding process, including staff account setup and regulatory compliance checks. The position involves collaborating with cross-functional teams such as Business Development, Marketing, and Compliance to enhance the merchant experience. Additionally, you will analyze data trends to prepare reports and work closely with Risk Management to maintain KYM guidelines and conduct periodic risk assessments.

This role is pivotal in driving brand growth and business performance across the Thailand and Japan markets. You will lead integrated marketing campaigns and support new product launches for iconic brands such as Simple, Snuggle, Vaseline, and Close Up. The position requires close collaboration with cross-functional teams, distributors, and agency partners to execute commercial success. You will manage marketing budgets, analyze performance data, and develop innovation roadmaps to ensure efficient allocation of resources and maximize return on investment. You will partner with the Marketing Head and Business Development Managers to deliver revenue and market share objectives. This involves preparing business reviews, identifying new market opportunities, and managing Annual Marketing Plans. The role demands a strategic thinker who can translate consumer insights into actionable business strategies while managing multiple initiatives simultaneously in a fast-paced environment.

You will be responsible for developing accurate and efficient programs based on supervisor instructions and project requirements. You will utilize your current knowledge of standard languages and coding methods to ensure high-quality software delivery. The role involves thorough testing of completed programs to verify their operation and linkage with other systems. You will assist system analysts in establishing file requirements and processing specifications for automated system components. Additionally, you will build software and deploy it across UIS, SIT, and UAT environments. You will collaborate with other project team members on various layers of the infrastructure while working with minimal supervision.

This role involves developing accurate and efficient programs based on direct supervisor instructions and project requirements. You will utilize current knowledge of standard languages and coding methods to meet specific operational needs. The position requires thorough testing of completed programs to ensure proper linkage with other systems. You will assist system analysts in establishing file requirements and processing specifications for automated system components. The role includes building software and deploying it across UIS, SIT, and UAT environments. You will work alongside project team members on various infrastructure layers without direct supervision.

As the building block that provides solid baseline to the company’s culture of integrity, the Agoda Compliance & Ethics team is at the forefront in driving and maintaining the Agoda Compliance & Ethics program. We are seeking able, confident, curious, and self-motivated professional with experience working in global Compliance &Ethics program to join the energetic &passionate Agoda Compliance & Ethics team who will have significant contribution to strengthen and support integration of Compliance &Ethics program to the business. This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote working or the possibility of being based in other locations. This role is individual contributor. In this Role,you’ll get to * Lead and support day-to-day compliance and ethics initiatives, ensuring key objectives, deliverables, and reporting are completed in a timely manner. * Conduct review of gifts & entertainment, conflicts of interest disclosure,third-party due diligence,risk assessment,monitoring and testing;and drive appropriate mitigation actions in partnership with relevant stakeholders. * Develop,implement and enhance compliance policies,procedures and standard operating procedures (SOPs) to address evolving business and regulatory risks. * Support the development and delivery of compliance training programs, including in-person and virtual sessions, and update e-learning materials in line with evolving business needs. * Promote a strong ethical culture through awareness campaigns, employee engagement initiatives, and cross-functional collaboration. * Partner closely with cross-functional teams such as Legal, Finance, Government Affairs,People, Commercial, Supply and other business stakeholders to embed compliance requirements into business processes. * Drive continuous improvement and efficiency initiatives, including the use of new technologies and digital tools to streamline workflows and reduce manual effort. * Prepare or support management updates and reporting materials, and other compliance-related communications for internal and external stakeholders and leadership. * Support additional and adhoc work as necessary to support the compliance & ethics function and mature the program. What you’ll Need to Succeed * At least 5 years previous experience working in compliance and ethics function or related field(legal,or risk) in multinational medium to large organizations. * Proactive thinking beyond assigned tasks and consistently developing solutions to further the Compliance & Ethics program. * Detailed-oriented, able to connect dots, see the big picture, drive changes, and confidently navigate and appropriately mitigate challenging compliance requirements with business mindsets. * Ability to position the role as C&E strategic advisor and forge trusted relationships with colleagues around the world. * Confident communication skills(verbal and written); English proficiency. * Strong quantitative and qualitative analysis skills. * Strong digital fluency with proficiency in Microsoft 365 and Google Workspace,along with ability to master internal systems and leverage AI tools for workflow optimization. * Must possess the highest integrity,commensurate with a compliance & ethics position. * Ability to operate without extensive supervision and act as a self-starter. * Energetic, fast-paced, and always desire to go the extra mile. It’s Great if you have * Bachelor’s Degree in Law * Experience with the travel industry/technology

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **The Opportunity:** As Area Manager, your main objectives will be to develop and execute an area-level or segment-level strategy, based on data and market knowledge,and to drive significant business growth. You will also be responsible for providing guidance and leadership to account management teams and for delivering targets and growth expectations that form a key part of Agoda’s business goals. To do so, you bring excellent analytical skills, strong account and client management experience, a successful record of sustainable performance and the capacity to lead, motivate, coach and mentor teams. **In this Role,you’ll get to:** * Lead the implementation of market strategy in Thailand. * Lead, inspire,coach and develop teams to grow our local business. * Implement strategies with top partners to enhance productivity and opportunities to maintain a competitive advantage. * Deliver on country commercial and profitability targets. * Work with market leadership on strategic planning and establishing objectives. Develop KPIs to drive strategic priorities. * Develop and own relationships with key decision makers at hotels, technology partners and other local or regional partners. * Be a champion for the team. Pitch new ideas backed by business case, recommend changes and/or request additional support for commercial improvements. * Attend and participate in relevant industry events. **What you’ll Need to Succeed:** * More than 6 years of professional experience * Proven strong leadership skills, team leader and team player is a must * Past success in mentoring and building results-oriented and solutions-focused teams that cater to strong team dynamics and collaboration as well as long-term partner relationships * Relevant sales, business development or general management experience * Deep numerical and analytical skills and attention to details * Strong communications skills to articulate direction, value proposition and recommended solutions to both external partners and internal stakeholders * A curious mindset, energized by and adapt well to changes * Be creative and innovative * Professional “get it done” attitude and work ethic * Experience in e-commerce, online or tech business preferred * Fluency in English is required **It’s Great if you have:** * Travel-related or OTA experience a bonus #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. ### **Discover more about working at Agoda** * Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/) * Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/) * LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda) * YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife) **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). **Disclaimer** We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.