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The HR Business Partner for the Commercial function will serve as a strategic partner to Agoda's Supply and Strategic Partnerships teams. This role involves driving people strategies and supporting organizational effectiveness to align with business objectives. The successful candidate will work closely with business leaders and People Centers of Excellence to deliver on people priorities and support the company's evolving needs.
In this position, you will define and deliver a compelling People Roadmap that addresses both company-wide priorities and the unique needs of specific departments. You will use data and insights to inform decision-making and track the impact of people initiatives. Additionally, you will serve as a change agent, leading talent identification, retention, and development efforts to build a strong leadership bench.
Responsibilities
Partner closely with senior managers to deeply understand business strategy, culture, and the talent landscape
Define, shape, and deliver a compelling People Roadmap for high-impact programs and solutions
Implement proactive, scalable, and future-proof HR solutions that drive long-term value
Use data and insights to inform decision-making and provide actionable intelligence to stakeholders
Serve as a change agent supporting organizational transformation and continuous improvement
Lead talent identification, retention, and development, including talent reviews and succession planning
Drive strategic workforce planning, organizational design, and change management
Build capability across the People Team and establish a clear operating model for seamless collaboration
Requirements
Bachelor’s Degree in Human Resources or a related field
Minimum of 8 to 10 years of experience in HR Business Partnering roles
Demonstrated experience embedding People and culture into business leadership at scale
Ability to flex between company-wide strategy and tailored solutions for specific business groups
Expertise in leadership effectiveness, engagement, talent management, rewards, and organizational design
Experience with workforce planning, organizational agility, and leading change initiatives
Outstanding ability to communicate with influence and engage stakeholders at all levels
Ability to cope well with ambiguity and change
Willingness to get hands-on and tackle operational HR tasks as needed
Fluency in written and spoken English
Nice to have
Curiosity and a readiness to challenge current practices and perspectives
Experience defining and implementing People charters, frameworks, or operating models
Multicultural or international experience
Humility, flexibility, and strong interpersonal skills
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