KBank

You will play a critical role in driving the digital transformation of KBank through the KASIKORN Business-Technology Group (KBTG). Your primary focus will be on bridging the gap between business stakeholders and technical teams to deliver robust financial technology solutions. You will lead the analysis of complex banking processes, ensuring that system designs align perfectly with strategic business goals. This position requires a deep understanding of the financial landscape to provide innovative solutions that enhance operational efficiency and customer experience. In this role, you will be responsible for the full lifecycle of business analysis, from initial conceptualization and feasibility studies to detailed design and implementation planning. You will work closely with development, testing, and infrastructure teams to ensure that requirements are accurately captured and implemented. Your expertise will be crucial in identifying gaps, recommending effective solutions, and managing the project scope to ensure successful delivery within the KBTG ecosystem.

We are seeking a proactive Hybrid Support & Development Engineer to manage and enhance our Enterprise Architecture (EA) Application Portfolio. This role focuses on the internal application ecosystem, specifically ServiceNow Appport and App 360, hosted on Google Cloud Platform (GCP). You will combine application support, software development, and proactive problem-solving to ensure platform stability and continuously improve internal solutions. You will act as the functional and technical support lead for ServiceNow Appport and App 360 platforms. Your day-to-day responsibilities include troubleshooting application issues, analyzing root causes, and coordinating with technical specialists to drive resolutions. You will also manage Service Requests (SRs) and collaborate closely with internal teams such as Infrastructure and Security to ensure seamless operations.

You will be responsible for providing advanced technical support for critical enterprise applications within the KBank ecosystem, including MDP, EBAN, DIH, and ENHD. Your role involves monitoring system operations, analyzing complex incidents, and coordinating with development and infrastructure teams to ensure high availability and performance. You will also manage ServiceNow tickets, maintain technical documentation, and implement proactive measures to prevent recurring operational issues. This position requires a strong focus on root cause analysis and effective collaboration across cross-functional teams to resolve production incidents within defined service levels. You will handle operational activities for VPN services and other infrastructure-related systems while adhering to strict security standards and service management processes. The role emphasizes continuous improvement of support workflows and operational efficiency to maintain business continuity.

This role focuses on leading external project bidding activities and ensuring the team can prepare high-quality project proposals. You will be responsible for project planning, coordinating cross-functional teams, and defining project scope to align deliverables with business and client requirements. The position involves close collaboration with Business, Product, Technology, and Architecture stakeholders to develop comprehensive and feasible project solutions. You will manage the full lifecycle of project bidding and proposal development, from requirement gathering through submission. This includes analyzing client needs, developing project plans with milestones and resource requirements, and applying strong project governance and SDLC practices. You will also handle risk assessment, mitigation strategies, and stakeholder management to ensure successful project acquisition and delivery planning in a fast-paced digital environment.

You will be responsible for identifying and mitigating security vulnerabilities and threats within the organization's IT systems. This role requires continuous monitoring, threat intelligence analysis, and vulnerability assessments to develop strategies that minimize security risks. You will collaborate with IT and security teams to implement security patches and measures, ensuring the protection of critical assets and infrastructure. You will perform vulnerability assessments and penetration testing to identify weaknesses in the organization's IT infrastructure. Additionally, you will investigate known indicators, correlate events, and discover new sources to provide early warning for a variety of threats. You will also create reports and provide recommendations for mitigating vulnerabilities and improving overall security posture.

Lead complex data science projects from initial model development through to testing, validation, and deployment. Utilize advanced predictive modeling and data processing tools to optimize customer experiences and drive revenue generation. Communicate key findings and strategic recommendations to diverse stakeholders to support data-driven decision-making. Contribute to cutting-edge research in machine learning and artificial intelligence while actively mentoring junior team members to foster organizational growth.

We are looking for an Offensive Security Engineer to proactively identify, validate, and prioritize security vulnerabilities across applications, infrastructure, and cloud environments. This role requires a deep understanding of red teaming, penetration testing, and threat-informed analysis. You will leverage modern automation and AI-assisted security techniques to enhance detection and remediation outcomes. The position involves hands-on work with web, API, network, cloud, mobile, and LLM environments to ensure robust security posture. You will utilize security tools such as Burp Suite, Nmap, Metasploit, Nessus/Qualys, and cloud security tools to perform manual exploitation beyond automated scanning. The role demands strong knowledge of OWASP Top 10, MITRE ATT&CK, and modern application architectures to understand common attack techniques and vulnerability chaining. You will assess and prioritize security risks based on technical severity and business impact, communicating findings effectively to engineering teams and executives.

You will collaborate with cross-functional teams to define business problems, quantify key metrics, and explore data to build analytical models. Your work will involve leveraging various data processing tools and exploring data science and machine learning research to drive actionable insights. You will also be responsible for communicating findings and recommendations to stakeholders to support decision-making processes.

Lead a team of IT operations professionals and engineers to oversee all IT-related operations and manage the day-to-day functions of the department. Ensure the seamless functioning of the technology infrastructure by driving innovation, efficiency, and security across the organization. Collaborate closely with cross-functional teams to align technology solutions with business requirements and optimize operational workflows.

This role focuses on providing advanced technical assistance for the installation, operation, and maintenance of specific software applications. You will handle user inquiries and resolve technical issues with minimal supervision, following established company work instructions. The position involves coordinating with the application team and development staff to escalate complex problems and implement necessary fixes. You will also maintain comprehensive documentation of all customer interactions, issue logs, and resolution details to ensure continuity and knowledge sharing within the team. You will collaborate closely with the development team to diagnose and resolve complex technical issues that fall outside standard procedures. This requires strong communication skills to translate user problems into actionable technical requirements for the engineering team. The role demands a proactive approach to maintaining system stability and ensuring a high level of service for end-users. You will be expected to work independently while adhering to strict operational guidelines and quality standards.