Agoda, part of Booking Holdings, is hiring a Manager for Experiential Marketing & Events to join the B2B Content & Events team in Bangkok. The role owns and scales the events channel as a strategic growth lever, working with regional sales and business development teams to align events with business priorities and revenue goals. It combines strategy and execution, requiring cross-functional leadership, program governance, and performance measurement beyond attendance metrics. The position is full-time, on-site in Bangkok (hybrid: 2 days WFH, 3 days in office), with relocation provided. Candidates should have 8-12 years of experience in events/field/B2B marketing, management consulting, strategy, PMO, or business operations, with strong structured problem-solving, stakeholder management, and execution discipline.
Browse Jobs & Search Results
Agoda is hiring a Manager for Experiential Marketing & Partnerships within the B2B Content & Events team, based in Bangkok with relocation provided. The role owns and scales the events channel as a strategic growth lever, translating commercial priorities into event strategies, annual roadmaps, and measurable success metrics such as pipeline impact, activation, ROI, and incrementality. The position partners with Business Development, Sales, Supply, PR, Content, Branding, and senior leadership to align stakeholders, lead multi-workstream initiatives, and build governance and reporting mechanisms. Candidates should bring 8–12 years of experience in events, field or B2B marketing, management consulting, strategy, PMO, or business operations, with strong structured problem-solving, stakeholder influence, project management discipline, and commercial orientation.
This role involves designing and optimizing LLM pipelines, including retrieval and grounding, and developing RAG systems using vector databases. The engineer will build agentic workflows and function-calling systems, evaluate model performance, and diagnose failure modes like hallucinations. Responsibilities also include preparing unstructured documents for ingestion, maintaining backend components, and supporting deployment across cloud or on-prem infrastructure. Candidates must translate ambiguous requirements into structured tasks and ensure AI features are grounded and reproducible. The position requires a Bachelor's degree in a relevant field and 1-3 years of experience in data, AI, or software roles. Proficiency in Python, SQL, and at least one BI tool is required. Candidates must have hands-on experience with LLM APIs and the ability to communicate clearly in Thai with working proficiency in English.
The Product Designer L1/L2 will join the Front-End Accommodation team to design the hotel-booking journey, including search, discovery, shortlisting, comparison, and room selection. The role involves creating intuitive and high-quality user interfaces, partnering with Product Managers, and working within cross-functional teams to deliver end-to-end product experiences. Candidates must have 3-5 years of full-time experience in product design for digital products and a strong portfolio demonstrating design thinking and user-centered solutions.
Agoda seeks a Manager, B2B Experiential Marketing to lead the B2B Event Marketing team. This role focuses on owning and scaling the event channel to drive measurable business impact. The position requires strategic planning, stakeholder orchestration, and the creation of scalable frameworks. The manager will work closely with regional sales and business development teams to align events with business priorities and revenue goals. The role involves end-to-end event management, including developing annual roadmaps, creating success metrics, and leading cross-functional initiatives. Candidates should have 8-12 years of experience and thrive in ambiguity, building clarity through frameworks.
Agoda seeks a Manager, Experiential Marketing & Partnerships to lead the B2B Event Marketing team. This role focuses on owning and scaling events as strategic levers for growth, activation, and relationship building. The position requires bridging strategy and execution to drive measurable business impact. The manager will translate commercial priorities into event strategies, develop annual roadmaps, and create scalable playbooks. They will partner with Sales, Business Development, and other cross-functional teams to align events with business objectives and revenue goals. The role involves leading large, multi-workstream initiatives, establishing governance cadence, and building measurement frameworks to track ROI and business outcomes.
This role is based in the Bangkok office with a hybrid setup (3 days in office per week). Relocation to Bangkok is required. The Strategy & Analytics team focuses on profitability optimization, target setting, KPI management, data analytics, and business strategy. The Senior Commercial Analyst will conduct analyses to identify growth opportunities and prioritize investment areas in APAC, leverage data and tools to analyze Strategic Partnerships performance, and work cross-functionally with teams inside and outside the department to drive initiatives. They will also oversee SP data infrastructure, prepare performance reports for senior management, and optimize pricing strategy based on A/B experiments.
The Senior Business Analyst will work within the Strategy & Analytics team of the Strategic Partnerships department. The role involves conducting analyses to identify growth opportunities and prioritize investment areas in APAC. Responsibilities include leveraging data and tools to analyze performance, managing cross-functional projects, overseeing data infrastructure, preparing performance reports, and optimizing pricing strategies through A/B experiments. The position requires a hybrid work setup in Bangkok with relocation support provided.
As a Support Associate in Bangkok, supporting Vietnamese and English queries, you will: * Build strong problem-solving and communication skills that open doors to many future roles * Support customers and partners from multiple countries and cultures, gaining truly global experience * Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly In This Role, You Will * Deliver outstanding service to guests and partners via phone, email, and chat * Handle a high volume of inquiries and deliver accurate, timely resolutions * Take end-to-end ownership of booking issues (e.g., changes, cancellations, payments, and other customer queries) * Work towards achieving individual and team KPIs (e.g., quality, productivity, customer satisfaction, etc.) * Develop expertise across multiple Agoda product lines (e.g., Accommodation, Flights, Activities), with training to support different customer segments and services over time * Apply Agoda policies and procedures in a fair and consistent way * Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases * Safeguard customer data and maintain strict confidentiality at all times * Work rotational shifts (including mornings, evenings, and nights) to support a 24/7 global operation * You may be required to work on public holidays * Enjoy Agoda’s Hybrid work model, i.e., primarily work-from-home, with on-site collaboration days roughly 1 week out of every 8 weeks Core Skills and Competencies * Strong customer focus and a genuine desire to help others * Excellent spoken and written Vietnamese and English skills * Ability to stay calm, accurate, and professional under pressure * Good problem-solving skills, using guidelines and data to make decisions effectively * Flexibility to adapt to new tools, processes, and feedback * Ability to manage time and priorities in a fast-paced, high-volume environment * Reliability, integrity, and a positive, collaborative attitude Nice to Have * Prior working experience in customer support, contact center, or service roles * Experience in travel, e-commerce, hospitality, or BPO is a plus * Experience working with international customers or partners * Familiarity with contact center, CRM, or ticketing systems * Additional language skills beyond the core required languages for the role if any What you’ll Need to Succeed: * MUST have good command of spoken and written ENGLISH language and be a Native Vietnamese * English proficiency result e.g. at least 650 TOIEC or 6.0 IELTS test * Immaculate telephone manners and communication skills * Excellent listening skills, critical-thinker with attention to detail * Minimum typing speed of 35 words per minute * Willing to work on rotating shifts including weekends and public holidays * Ability to work in both a team environment and autonomously * Demonstrate high degree of integrity and confidentiality * Bachelor or equivalent degree and at least 2 years of working experience in the related field would be required for the work permit and visa Why Agoda * Competitive compensation with performance-based incentives * Annual discretionary performance bonus * Health insurance and other locally competitive benefits * Agoda travel discounts and special rates on accommodation and related products * Work from anywhere for up to 30 days per year * Structured training, coaching, and clear performance metrics * Opportunities to grow your career within the Customer Experience Group or across Agoda * An inclusive, international work environment where your ideas and feedback are valued This opportunity is open to both local and international candidates. Full visa sponsorship and relocation assistance will be provided.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **The Opportunity** The B2B Event Marketing team is looking for a strategic and results-driven Marketing Manager to own and scale this channel. Events are strategic levers for growth, activation, and relationship building. This is not a logistics-led role. While operational execution is a critical component, this position sits at the intersection of strategy and execution:shaping how events drive measurable business impact at scale through strategic planning, stakeholder orchestration, and scalable frameworks that elevate events into a measurable business growth engine. We are looking for someone who thrives in ambiguity, builds clarity through frameworks, leads complex cross-functional initiatives with discipline and influence, and earns strong stakeholder trust and executive confidence. Experience in events marketing is a plus and something we’d love to see,but it is not a requirement. Traditional event production experience is not a prerequisite either. Backgrounds in consulting, strategy, or PMO are equally valued, and we strongly encourage those candidates to apply. What matters most is how you think, structure problems, and drive commercial outcomes. As a key player in the marketing and sales ecosystem, you will work closely with regional sales and business development teams to ensure events align with business priorities, support business objectives, and contribute directly to revenue goals.You’ll be responsible for end-to-end event management. **Key Responsibilities** 1. **Event Strategy & Business Integration** * Translate commercial priorities into event strategies with clear business cases * Develop annual roadmaps aligned to growth objectives * Define success metrics beyond attendance (pipeline impact, activation, ROI, incrementality) * Create scalable playbooks and operating models 1. **Cross-Functional Leadership** * Partner with Business Development, Sales, Supply, PR, Content, Branding, and Senior Leadership * Align diverse stakeholders with competing priorities * Drive structured working sessions and executive updates * Influence without direct authority in a matrix organization 1. **Program & Project Governance** * Lead large, multi-workstream initiatives end-to-end * Build detailed project plans with risk mitigation and milestone tracking * Establish governance cadence and reporting mechanisms * Ensure disciplined execution across markets and teams 1. **Performance Measurement & Optimization** * Build measurement frameworks and post-event impact analysis * Identify key performance levers and iterate based on data * Develop dashboards to track ROI and business outcomes * Introduce test-and-learn approaches to improve effectiveness **Requirements** We are intentionally looking beyond traditional event planners. Experience in events or field marketing is welcome and will be viewed positively, but it is not essential. You may come from: * Events, field, or B2B marketing (a plus, not a must) * Management consulting * Strategy or business transformation teams * PMO or complex program leadership roles * Business operations in high-growth environments You likely demonstrate: **Structured Problem-Solving** * Ability to turn ambiguity into clear frameworks and action plans * Strong analytical thinking and commercial acumen **Stakeholder Mastery** * Experience working with senior leadership * Comfortable navigating high-visibility, high-complexity environments * Strong influence skills without relying on hierarchy **Execution Excellence** * Exceptional project management discipline * Ability to manage multiple concurrent initiatives * Strong attention to detail without losing strategic altitude **Business Orientation** * Understands P&L drivers and growth mechanics * Makes data-informed decisions * Focused on impact, not activity #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. ### **Discover more about working at Agoda** * Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/) * Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/) * LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda) * YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife) **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). **Disclaimer** We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. ## Apply Now Manager, B2B Event Marketing +1 LinkedIn This position is based in Bangkok and requires full-time, on-site work. Are you willing and able to relocate to Bangkok for this role, if offered the position? (Hybrid - 2 days WFH, 3 days in office) How many years of relevant full-time experience do you have? (Excluding internship) What is your salary expectation in THB monthly as a base salary? In which country/region are you currently based? Are you presently employed by any company within the Booking Holdings group, including but not limited to Kayak, OpenTable, Booking.com, Rental Cars, RocketMiles, FareHarbor, HotelsCombined, CheapFlights, Momondo, Priceline, or Getaroom? How did you hear about this job? Preferred First Name Do you agree to Agoda’s use of personal data from your application to improve our recruitment experience? We may collaborate and share your data with third-party providers for recruitment purposes and you may ask to remove your data at any time. We collect your gender information for diversity, equity & inclusion monitoring purposes. It is entirely voluntary to answer the question below. By choosing “prefer not to disclose”, your candidacy will not be impacted. To avoid actual or perceived impairment of our parent company’s independent auditor – Deloitte and to comply with applicable regulations of Securities and Exchange Commission of the United States, we need to seek approvals from our parent company before starting the interview process. With this, please confirm if you are currently or formerly have been associated with Deloitte or any of its subsidiary entities at any time including but not limited to any time as a direct employee, director, contractor, major shareholder, intern etc.? Email me about other job openings within the Booking Holding’s entities and recruitment-related newsletters  By submitting your Application you confirm you have read and agreed to Agoda applicants [Privacy statement](https://careersatagoda.com/privacy-statement/).