Agoda is hiring a Manager/Senior Manager for Strategic Business Operations within the Rocket Travel - Partnerships (Travel Distribution) team in Bangkok. The role leads strategic projects end-to-end, from ideation and stakeholder buy-in to implementation and impact measurement, working across Tech, Marketing, Supply, Legal, and Finance to grow the third-party accommodation supply business. The position involves building business cases, revenue optimization through distribution and pricing experiments, enabling account management teams, rolling out commercial and API connectivity features, credit risk management, and maintaining control frameworks and SLAs. Candidates need 7+ years in cross-functional strategy or program management, strong analytical and stakeholder management skills, and fluent English.
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Agoda is hiring a Manager or Senior Manager for Strategic Initiatives within the Rocket Travel - Partnerships (Travel Distribution) team in Bangkok. The role leads strategic projects end-to-end, including ideation, stakeholder buy-in, implementation, and impact measurement, working across Tech, Marketing, Supply, Legal, and Finance. The position focuses on growing third-party accommodation supply by building business cases, running distribution and pricing experiments, and enabling account management teams. The successful candidate will operate in a data-driven, cross-functional environment at a major online travel company that is part of Booking Holdings.
Agoda is hiring a Manager or Senior Manager for its Travel Distribution team in Bangkok, within the Rocket Travel - Partnerships department. The role leads strategic projects end-to-end for the third-party accommodation supply business, ideating new initiatives, building business cases, running distribution and pricing experiments, optimizing commercial terms, and managing credit risk, SLAs and control frameworks while coordinating with Tech, Marketing, Supply, Legal and Finance stakeholders. Candidates need 7+ years of experience in cross-functional strategy or program management, strong analytical skills, fluency in English, and the ability to own initiatives from ideation through execution. Experience with SQL, Tableau, B2B travel APIs, or go-to-market implementation is a plus.
Agoda is hiring an Associate Director / Director of Organizational Performance to join the People Development & Performance team in Bangkok. The role partners with senior leaders across the company to design, implement, and evolve programs that measure organizational effectiveness, including performance management, talent identification, and succession planning. The position leads a team, collaborates with HRBPs, Compensation & Benefits, and Learning & Development, and represents the People Team in leadership forums. The ideal candidate has 18+ years of experience in HR partnering, talent management, organizational consulting, or strategic/management consulting, preferably in large tech organizations. They bring deep experience with performance management platforms, strong analytical skills, executive presence, and the ability to lead teams and influence across a multicultural organization. An undergraduate degree from a top university is expected.
Vendor Management Lead role within Shopee's SPX Express operations in Bangkok, responsible for leading workforce vendor management across performance, capacity, and acquisition. Main duties include setting vendor performance standards, driving improvement plans for underperforming vendors, leading sourcing and onboarding, and developing vendor portfolio strategies in coordination with Commercial, Operations, and other stakeholders. The role also involves leading and developing the Vendor Performance and Acquisition team. Requirements include a Bachelor's degree in Business Administration, Supply Chain, Logistics, Operations Management, or a related field, and at least 5 years of experience in vendor management, sourcing, logistics, operations, or workforce management, preferably in a team lead or managerial capacity. Candidates need strong analytical, stakeholder management, and negotiation skills, with the ability to manage multiple priorities in a fast-paced operational environment.
Agoda is hiring a Junior Application Specialist – Salesforce Developer for the Strategic Partnerships team in Bangkok. The role maintains existing Salesforce functionality across SalesCloud, ServiceCloud, and ExperienceCloud, and supports the design, development, and implementation of new features for the commercial organization. The position combines Salesforce administration, light technical implementation, stakeholder management, and user adoption, with a focus on automation, scalability, and data quality. The successful candidate will have 1-3 years of hands-on Salesforce experience and strong knowledge of Salesforce best practices, administration, and platform functionality. They should understand relational databases, integrations, and source-to-target data mappings, and be familiar with agile development practices. Strong analytical thinking, structured problem solving, and communication skills are required, with Salesforce Administrator or Sales/Service Cloud certifications considered a plus.
Regional Seller Operations role based in Bangkok with Shopee, focused on optimizing seller operations across regional markets. The position involves monitoring seller performance metrics, resolving complex seller-related issues, driving process improvements through AI and automation, and collaborating with cross-functional teams including product, engineering, and local markets. The role emphasizes data-driven insights to enhance platform policies and the seller experience. The role requires a relevant degree in Business, Engineering, or a related field, 1-3 years of experience in management consulting (tech company experience is a plus), strong analytical and problem-solving skills, and proficiency in SQL and/or Excel. Candidates should have excellent stakeholder management and communication skills, with the ability to work in a dynamic, multicultural environment.
The Operations Execution Lead (SPX Express) is responsible for leading day-to-day manpower execution across multiple facilities, ensuring reliable manpower fulfillment and on-time deployment. The role guides the Execution team, works with Operations and manpower vendors to manage gaps and risks, and establishes execution standards, SOPs, and escalation processes. It also drives process improvement and the rollout of manpower-related initiatives. The position requires a Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Operations Management, or related fields, with 3–5 years of relevant experience. Candidates should have team leadership or multi-facility coordination experience, strong problem-solving and analytical skills, and the ability to manage stakeholders and vendors in a fast-paced environment.
Contract role based in Bangkok with SPX Express, the logistics arm of Shopee, supporting partner and seller operations. The position owns escalated operational issues, conducts root-cause analysis, drives process improvements, and works cross-functionally with Operations, Product, Sales, and Customer Service teams. The role also prepares reports, tracks issue resolution outcomes, and provides management with insights based on operational data and trends. The role requires a bachelor's degree in Business Administration, Logistics, Operations Management, or a related field, plus experience in operations, seller management, logistics, or process improvement. Candidates need strong problem-solving and analytical skills, proven experience handling escalations end-to-end, and the ability to coordinate stakeholders in cross-functional, fast-paced environments.
This role involves developing financial applications and tools to support credit management and business requirements. The position requires analyzing existing systems and workflows to identify opportunities for process improvement. The candidate will develop and enhance Data, AI/ML, and Data Visualization solutions for credit analysis and strategic decision-making. Responsibilities include collaborating with business and IT teams to gather requirements, preparing system specifications, participating in testing, and monitoring project progress. The role also involves coordinating projects with multiple stakeholders and providing ongoing system support to ensure reliable operations.