Regional Seller Operations (Shopee) - Operations - Bangkok

Regional Seller Operations role based in Bangkok with Shopee, focused on optimizing seller operations across regional markets. The position involves monitoring seller performance metrics, resolving complex seller-related issues, driving process improvements through AI and automation, and collaborating with cross-functional teams including product, engineering, and local markets. The role emphasizes data-driven insights to enhance platform policies and the seller experience.

The role requires a relevant degree in Business, Engineering, or a related field, 1-3 years of experience in management consulting (tech company experience is a plus), strong analytical and problem-solving skills, and proficiency in SQL and/or Excel. Candidates should have excellent stakeholder management and communication skills, with the ability to work in a dynamic, multicultural environment.

Optimize Seller Ops Strategy: Monitor and analyse seller performance metrics to identify areas for improvement

Solve Real-world Problem: Take ownership of complex seller-related issues and work with cross-functional teams to resolve them

Ops excellence with AI & Automation: Optimize seller operations by identifying process inefficiencies, implementing automation, and introducing best practices

Cross-functional Collaboration: Collaborate with internal teams such as product, engineers, and local markets to address seller-related issues

Data-Driven Insights: Use data analytics to monitor trends, identify performance gaps, and develop actionable insights

Relevant Degree in Business, Engineering, or a related field

1-3 years' working experience in management consulting, experience in a technology company is a plus

Proficiency in analytical thinking, critical reasoning, and problem-solving

Exceptional stakeholder management skills, with the ability to collaborate effectively with teams from diverse markets and backgrounds

Experience/proficiency in SQL and/or excel is required