Trustonic is hiring a Technical Support Engineer to join its global product organisation, resolving complex technical issues across production and non-production environments and owning customer cases from a global support queue. The role collaborates cross-functionally with engineering, product, and support teams, applies Knowledge-Centred Support (KCS) methodology, authors knowledge base articles, contributes to product testing, and improves customer-facing documentation in Wiki and Zendesk. Candidates should have demonstrable technical support experience, fluent English, and working knowledge of SQL databases, Linux (SSH keys and certificates), Git, APIs, basic BASH or Python scripting, and AWS. Experience with JIRA and Zendesk, exposure to mobile technologies, and a Bachelor's degree or equivalent are preferred. The position is full-time and remote.
ค้นหาและสำรวจตำแหน่งงาน
Kyndryl is hiring an L2 Application Support Lead in Bangkok to oversee application support operations for enterprise customers. The role leads a team of L1/L2 engineers, serves as the primary escalation point for major incidents, and drives incident, problem, and change management in line with ITIL and SLAs. The lead also oversees root cause analysis, collaborates with development, infrastructure, and business teams, and contributes to modernization, automation, cloud, and DevSecOps initiatives. Candidates need a bachelor's degree in a relevant field, 5+ years of application or production support experience in an enterprise setting, team leadership experience, hands-on skills across Linux/Unix, Windows, SQL, APIs and integrations, and strong ITIL, stakeholder management, and communication skills. Preferred experience includes managed services or mission-critical application support, cloud platforms, monitoring tools, scripting/automation, DevOps/DevSecOps, and relevant certifications.
UOB (Thai) Public Company Limited is hiring a Data Analytics Manager for its Bangkok City Area operations. The role involves collaborating with stakeholders to translate business needs into technical specifications, designing and developing scripts on HUE Cloudera, and conducting UAT and production deployment. Responsibilities include collecting and analyzing large datasets using Power BI, Hue, Impala, and Hive, building dashboards, designing data models and algorithms, performing data integrity audits, and maintaining SQL queries and Power BI dashboards to support management decision-making. The position requires a Bachelor's or higher degree in Data Science, Computer Science, Statistics, or a related field, plus at least 5 years of banking sector experience. Candidates must be proficient in SQL, Python, R, Excel, and Power BI, with strong analytical, communication, and collaboration skills, and fluency in written and spoken English.
The Application System Analyst is a member of the IT Service Management team at KKP (Kiatnakin Phatra Bank) in Bangkok, supporting enterprise-level application systems and managing incidents. Responsibilities include Tier-2 application support on a 24x7 basis, troubleshooting and resolving tickets, performing handovers from development teams and vendors, and driving major incident management, root cause analysis, and post-incident reviews. Candidates need a Bachelor's degree or higher in an IT-related field and 3-5 years of relevant IT experience, including background in incident management within an IT managed service environment. Required knowledge includes financial or banking systems, SQL, ITIL/ITSM, and strong problem-solving, analytical, and communication skills.
The Application Support role sits within the IT Service Management team at Kiatnakin Phatra Bank Public Company Limited, operating in Bangkok under the Digital & Technology division. The position provides Tier-2 support (24x7) for enterprise-level banking application systems, troubleshoots issues, manages incidents from identification through restoration, and coordinates handovers from developers and vendors. It also drives root cause analysis, runs blameless postmortems, and pursues continuous service improvement. Candidates need a Bachelor's degree or higher in an IT field and 3-5 years of relevant IT experience, including incident management in an IT managed service environment. Required skills include SQL, ITIL/ITSM knowledge, problem-solving, analytical thinking, and good communication. Financial or banking knowledge and experience in application development or maintenance are considered useful.
Data Analyst role within the Data Analytics team of the Investment Solutions Department at Kiatnakin Phatra Securities Public Company Limited, a leading onshore wealth manager. The position supports wealth management by collecting and interpreting data, designing the data environment, generating insights for management decisions, preparing reports and presentations, and acting as a data steward. The role collaborates with other departments and external vendors to define requirements and ensure delivered solutions meet business needs. The role requires a Bachelor's or Master's degree in Computer Science, Computer Engineering, Applied Statistics, or a related field, with 3-5 years of experience as a data or business analyst. Candidates should have experience with large data sets and relational databases, knowledge of data visualization tools such as Power BI or Tableau, and working knowledge of programming languages such as SQL, Python, R, or Java.
Data Analyst role within the Data Analytics team of the Investment Solutions Department at Kiatnakin Phatra Securities, supporting wealth management with over 600 billion baht in client assets under advisory. The position collects and interprets statistical information, designs the data environment, and produces reports and presentations to help management make decisions, while acting as a data steward and coordinating with other departments on reporting and solution requirements. The role requires a Bachelor's or Master's degree in Computer Science, Computer Engineering, Applied Statistics, or a related field, plus 3-5 years of experience as a data or business analyst. Candidates should have experience with large data sets and relational databases, familiarity with data visualization tools such as Power BI or Tableau, and working knowledge of programming languages such as SQL, Python, R, or Java.
The Analytics role sits within the Digital & Technology division of KKP (Kiatnakin Phatra Bank) in Bangkok. The position focuses on identifying customer acquisition opportunities, optimizing lead generation, and developing cross-sell/upsell strategies through data-driven insights. Responsibilities include campaign performance analysis, A/B testing, dashboard development, regulatory reporting automation, datamart design, and translating business challenges into analytical solutions. Candidates should have 0 to 3 years of experience in Business Intelligence or Data Analytics, preferably within marketing or customer acquisition. Required skills include Python, PySpark, and SQL for large-scale data processing, along with hands-on experience in A/B testing, campaign optimization, dashboard tools (Power BI, Tableau, Databricks), and datamart deployment. A solid understanding of the financial industry is expected.
Data Analyst role at Kiatnakin Phatra Bank Public Company Limited (kkp) in Bangkok, within the Digital & Technology division. The position focuses on identifying customer acquisition opportunities, analyzing campaign performance, designing A/B tests, building dashboards, automating regulatory reports, and deploying datamarts to support marketing and sales teams. Candidates should have 0-3 years of experience in BI or data analytics, proficiency in Python, PySpark, and SQL, and hands-on experience with marketing analytics, dashboard tools, and datamart deployment. Strong analytical, communication, and cross-functional collaboration skills are required, along with familiarity with the financial industry.
Product Operations Analyst role based in Bangkok within Agoda's Content team. The position focuses on project management and operations, including owning content projects end-to-end, sourcing and improving content quality and quantity, generating product innovation ideas, collaborating across teams, preparing reports and presentations on team KPIs, and conducting data analysis to drive meaningful actions. Candidates need a Bachelor's degree, 1-2 years of Product Operations experience, hands-on skills in SQL, Python, AI, MCP and LLM, plus Excel and PowerPoint. The role requires fluency in English, a proactive and detail-oriented mindset, and the ability to work independently. Candidates must already have work authorization in Thailand; visa sponsorship is not provided.