Trustonic is seeking a Sales Engineer to partner with commercial teams across APAC and provide technical expertise throughout the sales cycle. The role covers discovery, qualification, solution design, demonstrations, technical proposals, implementation handover, customer meetings, trade shows, and approximately 25–40% travel. The successful candidate will work with Sales, Product, Engineering, and Delivery teams, design solutions spanning device locking, SaaS, APIs, cloud platforms, and secure technologies, and translate customer requirements into scalable proposals. Relevant experience includes sales engineering, pre-sales, solutions engineering, technical consulting, enterprise customers, APIs, webhooks, cloud architectures, SaaS, or the smartphone, mobile, telecoms, and device-manufacturing ecosystems.
ทรัสโทนิค
ข้อมูลบริษัทบริษัทด้านความปลอดภัยบนอุปกรณ์มือถือที่ให้บริการเทคโนโลยีสำหรับการผ่อนชำระอุปกรณ์และการปกป้องแอป เปิดรับตำแหน่งด้านซัพพอร์ต การส่งมอบโครงการ และวิศวกรฝ่ายขายในกรุงเทพฯ
ข้อมูลบริษัท
บริษัทด้านความปลอดภัยบนอุปกรณ์มือถือที่ให้บริการเทคโนโลยีสำหรับการผ่อนชำระอุปกรณ์และการปกป้องแอป เปิดรับตำแหน่งด้านซัพพอร์ต การส่งมอบโครงการ และวิศวกรฝ่ายขายในกรุงเทพฯ
ตำแหน่งที่เปิดรับ
สำรวจโอกาสทำงานล่าสุดที่บริษัทนี้
Trustonic is hiring a Technical Operations Engineer in Bangkok to join its Technical Operations team supporting a global smartphone locking and device financing platform. The role involves executing mobile device testing and certification, creating and maintaining customer accounts and OEM tenant setups, completing provisioning activities, and processing customer service requests within SLAs using Zendesk and JIRA. The engineer will also help test new automation and GenAI tools, provide feedback to improve processes, and maintain operational documentation and SOPs. Candidates should be detail-oriented problem solvers with experience in technical support, NOC, technical operations, device testing or provisioning in an SLA-driven environment. A technician/technologist certification or bachelor's degree is required, along with fluent English, basic understanding of SaaS/cloud platforms and APIs, and ideally some Bash or Python scripting and familiarity with mobile technologies.
Trustonic is hiring a Technical Support Engineer to join its global product organisation, resolving complex technical issues across production and non-production environments and owning customer cases from a global support queue. The role collaborates cross-functionally with engineering, product, and support teams, applies Knowledge-Centred Support (KCS) methodology, authors knowledge base articles, contributes to product testing, and improves customer-facing documentation in Wiki and Zendesk. Candidates should have demonstrable technical support experience, fluent English, and working knowledge of SQL databases, Linux (SSH keys and certificates), Git, APIs, basic BASH or Python scripting, and AWS. Experience with JIRA and Zendesk, exposure to mobile technologies, and a Bachelor's degree or equivalent are preferred. The position is full-time and remote.