ค้นหาและสำรวจตำแหน่งงาน

Guest Services Agent

Minor International

The Guest Services Agent at Anantara Riverside Bangkok Resort, part of Minor Hotels' Anantara luxury brand, is responsible for delivering warm, personalized front office service. Duties include handling guest check-in and check-out, managing inquiries and complaints, processing billing and payments, coordinating with Housekeeping and other departments, and promoting hotel facilities. The role requires acting as an information provider, problem solver, and hotel representative to ensure the highest standards of Anantara hospitality. Candidates should hold a Bachelor's degree in Hospitality Management, Tourism, or a related field, with at least one year of front office or guest service experience in a luxury hotel preferred. Strong English communication, problem-solving skills, a guest-oriented mindset, and flexibility to work shifts, weekends, and public holidays are required.

Regional Manager, Operations – Accommodation (Based in Bangkok or Kuala Lumpur)

Agoda

Agoda is hiring a Regional Manager, Operations to build and lead a new intervention-focused team within its Customer Experience Group. Reporting to the Associate Director, Operations, the role manages 8-10 Team Managers handling escalated or difficult customer cases, driving KPIs, and partnering cross-functionally to address root causes and refine processes as the function scales. The position requires 5 years of people leadership experience including managing managers, a background in contact centers, operations, or customer service, strong analytical skills, and English proficiency. Experience in travel-related operations is expected, and candidates must be based in or willing to relocate to Bangkok or Kuala Lumpur, with a relocation package offered.

Receptionist

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This is an on-site Receptionist position in Bangkok, Thailand, serving as the first point of contact for visitors, clients, and employees at a corporate office or facility. The role manages visitor registration, phone and inquiry handling, meeting-room support, mail and courier coordination, reception-area upkeep, basic administrative tasks, and event or onboarding logistics. A bachelor's degree is preferred, along with prior 3-4 years of experience in a receptionist, front-desk, hospitality, or customer service role. Thai fluency is required, and good spoken and written English is typically preferred. The posting also calls for Microsoft Office proficiency, experience with visitor management or switchboard systems, strong communication and customer-service skills, and the ability to multitask in a fast-paced environment.

Financial Services Officer (Thai & English Speaking)

Minor International

The Financial Services Officer supports Minor Vacations' development, sales, and marketing operations by delivering customer service and managing financial inquiries from timeshare owners. The primary responsibility is the efficient collection of timeshare receivables and timely resolution of owner financial issues, including follow-up on overdue payments and enforcement of policies on delinquent accounts. The role requires fluency in Thai and English, a bachelor's degree (preferred), and prior experience in financial services or customer service. Candidates should have a basic understanding of consumer credit principles, strong interpersonal and communication skills, and excellent time management and organizational abilities.

Holiday Plus Consultant

Minor International

The Holiday Plus Consultant works at the MiVC Bangkok Riverside Preview Centre for Minor Vacation Club, a vacation ownership programme under Minor Vacations. The role presents the Club Explorer Package / Holiday Plus Package to prospective guests, makes outbound sales calls, and promotes discounted holiday packages to convert guests into package holders. The consultant is expected to follow approved presentation materials, pricing guidelines, and closing procedures, complete required documentation, and maintain high product knowledge through training. The position also involves delivering warm customer service, adhering to corporate policies, and completing other duties assigned by management.

Receptionist

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JLL is hiring a Receptionist based on-site in Bangkok, Thailand, supporting facility management operations. The role involves greeting visitors, managing multi-line phone systems, handling mail distribution, coordinating meeting rooms, and assisting with daily administrative tasks while providing courteous service to residents and visitors. The ideal candidate is aged 20–30, with good communication and customer service skills, basic proficiency in Microsoft Word, Excel, and email, and the ability to work under pressure. Previous experience in reception, customer service, hotel, or condominium management is an advantage.

FNOL - Claim Support

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AIG is hiring an FNOL - Claim Support professional in Bangkok to provide operational and administrative support across the claims lifecycle. The role handles claims intake, system administration, documentation management, vendor billing, and coordination with Finance, Underwriting, Distribution, and Operations to ensure claims are processed accurately and on time. Candidates need experience in claims administration, insurance operations, or customer service, strong attention to detail, organizational and stakeholder management skills, proficiency in Microsoft Office and claims management systems, and Thai with intermediate written and spoken English.

Workplace Manager

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The Workplace Manager leads workplace and facilities operations for a client site, overseeing service delivery against SLAs, applicable laws, safety, compliance, and performance metrics. The role manages preventive maintenance, technology platforms, operational SOPs, client reporting, data analysis, workplace experience, and continuous improvement. The manager also leads the site team, supports client engagement and stakeholder relationships, develops feedback initiatives, and manages vendors, events, conference rooms, and service requests. Qualifications include a bachelor’s degree or above, at least three years of relevant hospitality, facilities, property management, operations, or commercial real estate experience, and at least one year in a managerial role.

Technical Operations Engineer

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Trustonic is hiring a Technical Operations Engineer in Bangkok to join its Technical Operations team supporting a global smartphone locking and device financing platform. The role involves executing mobile device testing and certification, creating and maintaining customer accounts and OEM tenant setups, completing provisioning activities, and processing customer service requests within SLAs using Zendesk and JIRA. The engineer will also help test new automation and GenAI tools, provide feedback to improve processes, and maintain operational documentation and SOPs. Candidates should be detail-oriented problem solvers with experience in technical support, NOC, technical operations, device testing or provisioning in an SLA-driven environment. A technician/technologist certification or bachelor's degree is required, along with fluent English, basic understanding of SaaS/cloud platforms and APIs, and ideally some Bash or Python scripting and familiarity with mobile technologies.