The Field Service Engineer delivers service for analytical and scientific instruments used by customers in research, industrial, and healthcare settings. Duties include installing, maintaining, troubleshooting, and repairing complex equipment, supporting customer needs, training customers on equipment operation, documenting service activities, and preparing detailed reports. The role requires an advanced degree with no prior experience, or a bachelor's degree plus two years of hands-on technical experience. Preferred study areas include electronics, engineering, physics, and chemistry. The posting also requires component-level troubleshooting skills, customer service and communication ability, technical documentation and schematic interpretation, safety and quality compliance, and travel within the assigned territory.
ค้นหาและสำรวจตำแหน่งงาน
AIG Insurance Thailand is hiring a Customer Service Representative (Inbound) based in Bangkok on a full-time basis. The role involves handling inbound customer enquiries, assessing customer needs, providing timely and accurate resolutions, recording interactions in CRM systems, and collaborating with internal stakeholders to resolve escalated cases. The position requires prior experience in customer service, call center, insurance, banking, or similar customer-facing roles, with strong Thai and English communication skills, multitasking ability, problem-solving skills, and proficiency in Microsoft Office and customer service systems.
The Guest Service Agent at Anantara Riverside Bangkok Resort, part of Minor Hotels' Anantara luxury brand, is responsible for delivering warm, personalized front office service. Core duties include handling guest check-in and check-out, managing inquiries and complaints, processing billing and payments, coordinating with Housekeeping on room readiness, and maintaining accurate guest records while upholding Anantara hospitality standards. Candidates should hold a bachelor's degree in Hospitality Management, Tourism, or a related field, with at least one year of front office or guest service experience in a luxury hotel preferred. Strong English communication, problem-solving abilities, a guest-oriented mindset, and flexibility to work shifts, weekends, and public holidays are required.
The Customer Service Agent supports the Minor Customer Contact Center in Bangkok by responding to customer calls, emails, chats, WhatsApp, LINE, and related channels. The role handles inquiries and concerns, assesses customer needs, recommends hotels, processes reservations, confirms payment methods, and records and updates reservation details. The agent also gathers information for group and event inquiries, maintains administrative procedures, supports upselling and cross-selling, and works toward personal and team targets. The posting requires strong customer care, quick and accurate problem-solving, and a polite, empathic, professional manner. Candidates must be able to learn and follow customer service procedures and policies, refer issues to managers when necessary, maintain knowledge of room types and availability, and use company systems effectively. Understanding of regional and local markets, competitors, events, seasonality, and booking patterns is also expected.
The Guest Service Center Agent at Anantara Riverside Bangkok Resort serves as a key representative of the hotel and the Anantara brand, handling telephone inquiries, transferring calls, providing hotel information, receiving food orders for Room Service, and resolving guest issues with professionalism. The role involves maintaining knowledge of hotel products and services, completing monthly complaint reports, coordinating with all departments, attending briefings and training, and ensuring the highest standards of guest service. Candidates should hold a Bachelor's degree or Diploma in Hotel Management, Hospitality, Tourism, Business Administration, or a related field, with prior experience in guest service, front office, or call centre roles preferred. Strong communication, telephone etiquette, problem-solving skills, English proficiency, and familiarity with Microsoft Office and hotel systems are required.
The Customer Service Agent handles incoming calls, emails, chats, WhatsApp, LINE, and other customer channels for Minor Hotels’ Customer Contact Center in Thailand. Duties include answering questions, troubleshooting concerns, recommending hotels, processing or amending reservations, confirming payment methods, recording customer interactions, and supporting room, group, and event inquiries. The agent also promotes hotels, closes, upsells, and cross-sells services, helps maximize room revenue, and gathers information for group and event inquiries. The posting requires fast, polite, empathetic, and professional service, strong customer-care skills, the ability to assess customer needs, familiarity with local market and seasonal booking patterns, and adherence to service, security, safety, and administrative procedures.
Razer is hiring a Customer Service and Merchant Support Specialist in Bangkok to support end-to-end merchant operations and deliver high-quality support to merchants and customers. The role acts as an operational liaison across Business Development, Risk, Compliance, Product, Engineering, and Operations, covering merchant onboarding, payment operations, fraud management, complaint handling, and ongoing merchant support, with attention to Bank of Thailand regulatory expectations including KYM/KYC and Central Fraud Registry obligations. The position requires a bachelor's degree in a related discipline and at least three years of experience in merchant support, customer service, or payment operations, plus proven cross-functional team experience. Candidates must be fluent in Thai and English, able to manage multiple priorities in a fast-paced environment, and willing to work rotating shifts. Experience with banks, payment gateways, e-wallets, and payment processing flows is preferred.
AIG Insurance Thailand is hiring a Customer Service Representative (Inbound) based in Bangkok on a full-time basis. The role involves handling inbound customer enquiries, assessing customer needs, providing timely and accurate resolutions, maintaining records in internal CRM systems, and collaborating with internal stakeholders to resolve escalated cases. The position requires experience in customer service, call center, insurance, banking, or other customer-facing roles, with strong communication skills in Thai and English, multitasking ability, problem-solving skills, and proficiency in Microsoft Office and customer service systems.
This strategic leadership role at Suntory defines and implements customer service strategies aligned with inventory and distribution requirements, optimizing costs while ensuring service excellence. The position manages order fulfillment and on-time delivery for the domestic market, driving operational efficiency across service levels, OSA, trade inventory, and market speed. The role leads the Customer Service team, manages key client relationships with major retailers such as 7-Eleven, Tesco, and Big C, oversees the Implant team, and coordinates with internal teams and 3PL providers. Candidates need at least 10 years of supply chain experience covering logistics, warehouse, import-export, and customer service, plus matrix organization experience and strong English skills.
Lalamove, an on-demand delivery platform connecting customers and drivers via technology, is hiring a Customer Service Associate (L1) in Bangkok on a full-time basis. The role involves handling inbound and outbound inquiries, supporting users and drivers, managing complaints, providing timely solutions, balancing supply and demand, and monitoring daily operations to maximize fulfillment rates. The position requires a go-getter problem solver with strong written and verbal communication, the ability to multi-task, and fluency in both English and Thai. A bachelor's degree or college experience with prior customer support background is preferred. Candidates must be willing to work weekends, early mornings, late nights, and occasional holidays, and should be immediately available.