This role is part of the Developer Efficiency team within the DevOps group. The Software Developer will build and improve software that helps Agoda engineers review code, automate repetitive work, and deliver changes more efficiently. Key responsibilities include developing backend services, APIs, webhook integrations, and automation using modern programming languages like Go or Python. The position involves integrating AI/LLM capabilities into developer tools, writing unit and integration tests, and participating in code reviews. The role requires a practical, collaborative mindset and a willingness to learn DevOps practices such as containers, CI/CD, and observability.
Agoda's Platform team seeks a Staff Software Engineer to build mission-critical systems serving millions of users. The role involves designing and maintaining platforms and data pipelines, boosting system performance, and fostering cross-functional collaboration. Candidates will own the full product lifecycle, from business requirements to CI/CD and monitoring. The position requires 8+ years of experience with performance-critical applications in Scala, Java, or Kotlin, strong RDBMS knowledge, and the ability to direct significant company-wide projects.
This role is part of the Monitor Deloitte team within Deloitte Southeast Asia's Energy Resources & Industrials (ER&I) group. The position involves leading a team to provide rigorous, evidence-based analytical capabilities to clients. The primary focus is on solving complex issues through pragmatic recommendations, including developing strategic business models, conducting capability building, analyzing strategic options, stimulating innovation, and performing market analysis. The role requires a leader to foster a high-performance culture and manage client relationships.
Agoda's Platform team seeks developers for mission-critical systems serving millions of users. The role involves designing, developing, and maintaining platforms and data pipelines. Responsibilities include thinking and owning the full product lifecycle, boosting system performance, writing high-quality code, mentoring others, and fostering cross-functional collaboration. The position requires exceptional problem-solving skills and a strategic mindset to adapt to changes and anticipate future needs.
**Thai Union Group PCL**
**Position:(Technical) Sales Manager Ingredients**
Work location:Bangkok
**Responsibility:**
* Product Knowledge: Develop a deep understanding of our Marine and Fish Collagen Peptides, their applications, and how they address the specific needs of our direct customers and their consumers.
* Customer Engagement: Build and maintain strong relationships with current and potential customers, including distributors, understanding their needs and challenges while maintaining and growing our business.
Technical Customer Consultation: Act as a technical advisor, assisting customers and providing application guidance and troubleshooting on technical issues.
* Sales Plans: Develop and implement sales plans to achieve defined sales targets, including identifying prospects, managing the customer sales pipeline, setting pricing strategies, and maintaining existing customers.
* Market Analysis: In close collaboration with Marketing, continuously monitor market and customer trends and competitive products to identify growth opportunities and potential areas for product improvement.
* Regulatory: Closely monitor changes in the regulatory and trade environment relevant for Thai Union Ingredients products in defined target markets. Interpret the dynamics and share with team members in Quality, Regulatory Affairs and Supply Chain to ensure compliance of products in the target markets and overcome barriers to entry.
* Product Presentations: Prepare and deliver product presentations, demonstrations, and technical training sessions to distributors and customers, both in person and through webinars.
* Quotations and Proposals: Create detailed quotations and proposals, collaborating with internal teams to ensure the feasibility and successful execution of contracts and orders.
* Sales Support: Provide support and guidance to other sales team members, assisting with technical inquiries and helping to close deals that require technical expertise.
* Collaboration: Work closely with cross-functional teams, including the Thai Union Global Innovation Team, Production,
* Quality and customer service, to address customer needs and resolve technical issues promptly.
* Reporting: Maintain accurate records of customer interactions, sales activities, and market research, reporting regularly to management on status and progress.
**Qualification:**
* An experienced sales professional with a solid understanding of (specialty) food/feed ingredients and a passion for technical solutions. The role requires a blend of technical expertise and sales acumen.
* Minimum a Bachelor's degree in a relevant field (Master's degree preferred). Ideally with some level of technical education in food science, biochemistry etc
* Proven experience in technical B2B sales, particularly in specialty ingredients.
* Knowledge of specialty ingredients, their properties, and applications.
* High-energy (start-up) mentality: Embrace a fast-paced, agile work environment typical of a start-up/scale-ups, where adaptability, creativity, results driven, ownership and a willingness to take calculated risks are valued.
* Above anything else a Sales person, with a strong desire to negotiate and close deals and overachieve ambitious commercial targets;
* Solid communication and presentation skills with Strong written and verbal communication skills in English.
* Excellent problem-solving abilities and the capacity to handle technical inquiries.
* Results-driven with a track record of meeting or exceeding sales targets.
* Customer-focused with strong relationship-building skills also in a multicultural environment.
* Ability to travel internationally as needed to meet with customers and attend industry events.
* Proficiency in English, while any other European or Asian language, including Mandarin, would be considered as an additional benefit.
**Remark:**
**1) Work location base at Thai Union’s corporate office – SM Tower, Bangkok.**
**Direction to work location:** [Map](https://maps.app.goo.gl/fxJg5G8iFxw2XNv28)
**2) For any further discussion, please send you inquiry to**[**careers@thaiunion.com**](mailto:careers@thaiunion.com)
As a Support Associate in Bangkok, supporting Vietnamese and English queries, you will:
* Build strong problem-solving and communication skills that open doors to many future roles
* Support customers and partners from multiple countries and cultures, gaining truly global experience
* Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly
In This Role, You Will
* Deliver outstanding service to guests and partners via phone, email, and chat
* Handle a high volume of inquiries and deliver accurate, timely resolutions
* Take end-to-end ownership of booking issues (e.g., changes, cancellations, payments, and other customer queries)
* Work towards achieving individual and team KPIs (e.g., quality, productivity, customer satisfaction, etc.)
* Develop expertise across multiple Agoda product lines (e.g., Accommodation, Flights, Activities), with training to support different customer segments and services over time
* Apply Agoda policies and procedures in a fair and consistent way
* Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases
* Safeguard customer data and maintain strict confidentiality at all times
* Work rotational shifts (including mornings, evenings, and nights) to support a 24/7 global operation
* You may be required to work on public holidays
* Enjoy Agoda’s Hybrid work model, i.e., primarily work-from-home, with on-site collaboration days roughly 1 week out of every 8 weeks
Core Skills and Competencies
* Strong customer focus and a genuine desire to help others
* Excellent spoken and written Vietnamese and English skills
* Ability to stay calm, accurate, and professional under pressure
* Good problem-solving skills, using guidelines and data to make decisions effectively
* Flexibility to adapt to new tools, processes, and feedback
* Ability to manage time and priorities in a fast-paced, high-volume environment
* Reliability, integrity, and a positive, collaborative attitude
Nice to Have
* Prior working experience in customer support, contact center, or service roles
* Experience in travel, e-commerce, hospitality, or BPO is a plus
* Experience working with international customers or partners
* Familiarity with contact center, CRM, or ticketing systems
* Additional language skills beyond the core required languages for the role if any
What you’ll Need to Succeed:
* MUST have good command of spoken and written ENGLISH language and be a Native Vietnamese
* English proficiency result e.g. at least 650 TOIEC or 6.0 IELTS test
* Immaculate telephone manners and communication skills
* Excellent listening skills, critical-thinker with attention to detail
* Minimum typing speed of 35 words per minute
* Willing to work on rotating shifts including weekends and public holidays
* Ability to work in both a team environment and autonomously
* Demonstrate high degree of integrity and confidentiality
* Bachelor or equivalent degree and at least 2 years of working experience in the related field would be required for the work permit and visa
Why Agoda
* Competitive compensation with performance-based incentives
* Annual discretionary performance bonus
* Health insurance and other locally competitive benefits
* Agoda travel discounts and special rates on accommodation and related products
* Work from anywhere for up to 30 days per year
* Structured training, coaching, and clear performance metrics
* Opportunities to grow your career within the Customer Experience Group or across Agoda
* An inclusive, international work environment where your ideas and feedback are valued
This opportunity is open to both local and international candidates. Full visa sponsorship and relocation assistance will be provided.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**Get to Know our Team:**
In Agoda’s Engineering department, we build the scalable and fault-tolerant systems. Our systems cover all major areas of our business: website, mobile apps, affiliate apis, inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, finance and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD, experimentation and advanced testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like React, Redux state management, Javascript, Kotlin, Scala, data technologies like Kafka, Aerospike and Big Data, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether you’re building new projects like Flights and Packages or innovating on the latest fintech idea or reimagining our existing business, you’ll make a big impact as part of our Engineering team.
**The Opportunity:**
The Senior Engineering Manager role at Agoda is one of the most significant and challenging roles in Technology. The right candidate has both deep technical knowledge and exhibits extremely strong leadership and people development skills. They should also have experience leading large engineering teams and managing managers.
**In this Role, you’ll get to:**
* Manage large engineering teams
* Directly manage engineering managers and star engineers.
* Provide technical input into new business ideas
* Work with senior leadership up to C-level
* Work and drive initiatives outside of your core team
* Build and guide the technical roadmap for your area
* Take ownership of major projects that are strategic to Agoda.
* It’s important to have a love of engineering and a passion for building things elegantly and at scale. Staying in touch with where the industry is going is crucial, and it’s important to have strong opinions about how systems should be architected, engineered, and maintained.
* Developing people – Despite our investment and belief in technology, people are still our greatest asset. The right candidate will have a keen interest in developing people: inspiring those around them so they can achieve their potential. Being able to bring A-players such as yourself from outside and integrating them into the business will also be important.
**What you’ll Need to Succeed:**
* Experience managing large engineering teams (>25 people)
* Experience hiring and managing engineering managers
* Experience developing future engineering managers from within the company
* Experience rapidly growing a team
* Experience communicating to C-level
* At least 5 years of experience managing engineering teams, 10+ years of experience in software engineering.
* Demonstrable experience as a system owner with operational responsibility
* Able to operate with autonomously: making decisions, setting KPIs, with a strong sense of ownership
* Extremely proficient in at least one programming language (React, Javascript, Kotlin, Scala, Java, C#)
* Knowledge in scale, microservices and clean architecture.
* A focus on velocity and quality, along with the right engineering metrics to guide and improve these.
* Excellent people management and communication skills.
* Minimum a B.S. in Computer Science or quantitative field;
**It’s great if you have many of these:**
* Proficiency in range of backend programming languages.
* Experience in data engineering
* Have experience managing in a data driven company with experience analyzing and working with Big Data
* A key player at an Internet company that is at scale with large numbers of users and transactions per second
* Worked on global projects serving world markets with distributed data centers.
* Experience in Fintech / Financial Systems
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
In Agoda’s Back-End Engineering department, we build scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. We employ state-of-the-art CI/CD and testing techniques to ensure everything works without downtime. Our systems are self-healing, responding gracefully to extreme loads or unexpected input. We use modern languages like Kotlin and Scala, Data technologies Kafka, Spark, MLflow, Kubeflow, VastStorage, StarRocks and agile development practices. Most importantly, we hire great people from around the world and empower them to be successful.
Agoda Platform team is looking for developers to work on mission-critical systems that serve millions of users daily. You will have the chance to work on innovative projects, using cutting-edge technologies, and make a significant impact on our business and the travel industry.
What You’ll Need to Succeed
* **10+ years** of experience developing performance-critical applications in a production environment using **Scala, Java, Kotlin**or relevant modern programming languages.
* Strong RDBMS knowledge (SQL Server, Oracle, MySQL, or other).
* Ability to direct significant company-wide projects and sets technical vision.
* Good command of the English language.
* Deeply involved in making architectural decisions, setting the standard and direction for the team.
* Implement advanced CI/CD pipelines and robust testing strategies to ensure seamless integration, deployment, and high code quality.
* Passion for software development and continuous improvement of your knowledge and skills.
It’s Great if You Have
* Knowledge in NoSQL, Queueing systems (Kafka, RabbitMQ, ActiveMQ, MSMQ), and Play framework.
This position is based in Bangkok, Thailand (Relocation Provided)
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
In Agoda’s Back-End Engineering department, we build scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. We employ state-of-the-art CI/CD and testing techniques to ensure everything works without downtime. Our systems are self-healing, responding gracefully to extreme loads or unexpected input. We use modern languages like Kotlin and Scala, Data technologies Kafka, Spark, MLflow, Kubeflow, VastStorage, StarRocks and agile development practices. Most importantly, we hire great people from around the world and empower them to be successful.
Agoda Platform team is looking for developers to work on mission-critical systems that serve millions of users daily. You will have the chance to work on innovative projects, using cutting-edge technologies, and make a significant impact on our business and the travel industry.
What You’ll Need to Succeed
* **10+ years** of experience developing performance-critical applications in a production environment using **Scala, Java, Kotlin**or relevant modern programming languages.
* Strong RDBMS knowledge (SQL Server, Oracle, MySQL, or other).
* Ability to direct significant company-wide projects and sets technical vision.
* Good command of the English language.
* Deeply involved in making architectural decisions, setting the standard and direction for the team.
* Implement advanced CI/CD pipelines and robust testing strategies to ensure seamless integration, deployment, and high code quality.
* Passion for software development and continuous improvement of your knowledge and skills.
It’s Great if You Have
* Knowledge in NoSQL, Queueing systems (Kafka, RabbitMQ, ActiveMQ, MSMQ), and Play framework.
This position is based in Bangkok, Thailand (Relocation Provided)
True Digital Park, Bangkok (Hybrid working)Not specified
**Roles and Responsibilities**
* Design and implement scalable, reliable, and efficient data pipelines for ingesting, processing, and storing large amounts of data from a variety of sources using cloud-based technologies, Python, and PySpark.
* Build and maintain data lakes, data warehouses, and other data storage and processing systems on the cloud.
* Write and maintain ETL/ELT jobs and data integration scripts to ensure smooth and accurate data flow.
* Implement data security and compliance measures to protect data privacy and ensure regulatory compliance.
* Collaborate with data scientists and analysts to understand their data needs and provide them with access to the required data.
* Stay up-to-date on the latest developments in cloud-based data engineering, particularly in the context of Azure, AWS and GCP, and proactively bring new ideas and technologies to the team.
* Monitor and optimize the performance of data pipelines and systems, identifying and resolving any issues or bottlenecks that may arise.
**Qualifications**
* Bachelor’s or Master’s degree in Computer Science, Data Science, or a related field.
* Minimum of 5 years of experience as a Data Engineer, with a strong focus on cloud-based data infrastructure.
* Proficient programming skills in Python, Java, or a similar language, with an emphasis on Python.
* Extensive experience with cloud-based data storage and processing technologies, particularly Azure, AWS and GCP.
* Familiarity with ETL/ELT tools and frameworks such as Apache Beam, Apache Spark, or Apache Flink.
* Knowledge of data modeling principles and experience working with SQL databases.
* Strong problem-solving skills and the ability to troubleshoot and resolve issues efficiently.
* Excellent communication and collaboration skills to work effectively with cross-functional teams.
