This role focuses on maintaining and updating employee data within the HRIS system to ensure high accuracy and strict compliance during onboarding processes. The position involves performing change management activities, including user training and the creation of training materials, alongside routine data audits and mass uploads to guarantee data integrity across all HR modules. You will ensure that all HRIS operations adhere to local laws, company policies, and data privacy regulations while collaborating with cross-functional teams to align system capabilities with business needs.

You will lead comprehensive payroll operations for a global organization, managing the complete payroll cycle for two manufacturing plants and headquarters. This role involves coordinating with external vendors to ensure accurate delivery while overseeing employee benefits programs and international relocation initiatives. You will drive the implementation of enterprise systems like SuccessFactors to enhance data accuracy and process efficiency. Additionally, you will mentor a small team of direct reports, ensuring strict compliance with Thai labor laws and international payroll standards while partnering with finance to monitor people costs.

This internship role focuses on analyzing and improving HR operational workflows at Shopee. You will map processes such as onboarding and data management, identify bottlenecks, and develop automation solutions using scripting and data tools. You will collaborate with HR Business Partners to implement user-friendly scripts and applications that handle repetitive tasks. The position emphasizes data integrity, solution testing, and creating technical documentation for sustainable use. Ideal for students in engineering or data-related fields, this role builds practical experience in process improvement and HR technology within a dynamic e-commerce environment.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get To Know Our Team:** The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. **The Opportunity:** As Director of Organizational Performance in the People Development & Performance team, you will be partnering with senior leaders across Agoda to drive programs and initiatives aimed at strengthening and evolving how we measure and assess organizational effectiveness, and drive interrelated performance management and adjacent talent management platforms and processes such as talent identification, succession planning, and more. Design and implementation of programs will require close partnership across the People Team and project teams in each department. You will have the opportunity to help shape Agoda’s organizational and performance management strategies globally to support achieving our vision and multi-year strategy. **What You’ll Do:** * Closely partner with senior departmental leaders and senior business partners and colleagues in the People Team (e.g., HRBPs, Compensation & Benefits, Learning & Development, etc.) to understand business strategy and current organizational context to identify and address opportunities to develop a high performing culture in their teams * Manage platforms and cycles for performance calibration, talent review, performance review and succession planning across the company * Analyze performance, org structure/complexity, and talent movement data to identify issues and recommend practical improvements to talent processes for rapid implementation * Lead and develop a team (both directly and on project basis) to deliver platforms and programs on an all-Agoda and priority departmental program basis * Ably represent People Team in Agoda leadership forums, and represents Agoda in interactions with related brand companies in people-related topics aimed at sharing and learning best practices, harmonizing policies where appropriate such as inter-brand transfer * Mentor and develop other professionals in a maturing People function * Translate people analytics into clear updates for stakeholders, shaping strategy and measuring program impact (e.g., exit drivers, retention, engagement, and performance-management trends) **What You’ll Need to Succeed:** * 12+ years of experience in internal HR partnering, talent management and organizational consulting experience in large organization preferably in the tech industry, or strategic or management consulting experience * Acute business acumen and understanding of how organizational structures and dynamics relate to execution * Deep experience implementing, operating, and improving performance management platforms and processes, preferably in fast moving Tech environments * Deep understanding of the systems and associated data across the employee lifecycle and attendant business processes across full employee lifecycle * Excellent executive presence and the ability to clearly articulate messages to a variety of audiences * Ability to bring business perspectives and facilitate outcomes is more important than experience in HR roles * Excellent judgment, self-motivated, curious and trustworthy * Outstanding ability to lead a team with strong ability to prioritize and guide robust, detailed execution * Strong analytical and problem-solving capability backed with excellent data sense * High level of discretion, confidentiality, and ethics * Strong interpersonal skills and ability to collaborate across a diverse, multicultural organization * Comfortable with ambiguity and change; brings structure and drive to deliver results * Humility, sense of humor, flexibility, good interpersonal skills and the ability to lead difficult conversations are a must * Undergraduate degree from a top university expected, advanced degrees welcome ****This role is Based in Bangkok – Relocation Support Provided****

This internship role focuses on managing content for TikTok and Instagram accounts, including planning, shooting, voiceover, editing, and captioning. The position also involves organizing employer branding and personnel marketing events, coordinating with HR teams across Bangkok and Rayong, and supporting external stakeholders. Additionally, the intern will assist with HR administrative tasks, such as processing medical claims, and contribute to HR digitalization initiatives using Power Automate and Power BI.

You will lead Agoda’s employee-facing People service delivery model, overseeing the People Help Desk, Tier 0 self-service foundations, and Global People Relations Services. This role requires shaping how employees and managers access support across a wide range of People topics, from day-to-day HR questions to complex and sensitive employee matters. You will own the effectiveness of the People support model, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This position is based in Bangkok, with relocation support provided for successful candidates not currently located in the city. You will lead the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics. You will also lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, and disciplinary actions. Your work will directly influence employee experience, manager effectiveness, and the evolution of the People function as Agoda grows globally.

You will lead HR transformation projects for large Japanese companies operating in Southeast Asia, focusing on modernizing HR systems and organizational structures. Your role involves managing mixed teams of local and Japanese staff to deliver complex consulting engagements. You will drive the adoption of cloud-based talent management systems and support regional optimization efforts, ensuring that HR strategies align with business growth and digital innovation. This position requires a strategic mindset to navigate diverse cultural and legal landscapes while implementing advanced HR technologies. As a Manager, you will be responsible for the end-to-end delivery of HR system implementations, including requirements gathering, business process design, and change management. You will leverage your expertise in SAP SuccessFactors and Workday to drive efficiency and modernize HR operations. Additionally, you will support business development by identifying new opportunities and contributing to proposal activities, helping to secure high-value projects for the firm. You will work closely with internal stakeholders and other service divisions to provide comprehensive solutions that address both HR and business challenges. This role offers the chance to collaborate with a global network of professionals and develop a well-rounded consulting career while making a tangible impact on clients' organizational effectiveness.

This role serves as the primary HR Business Partner for the Customer Operations Thailand team while providing support to Customer Operations Greater Asia. The position holds end-to-end responsibility for the people agenda, including organization design, talent management, capability development, and culture initiatives across Customer Experience, Logistics, Integrated Planning, and MDM teams. The role also leads national employer branding and employee engagement efforts. Key focus areas include translating the global EVP into local campaigns, building social-first content strategies, managing early career and campus programs, and strengthening mid-career talent pipelines through advocacy and talent network activation. Success requires strong business acumen, high emotional intelligence, and the ability to coach leaders while driving data-informed decisions. The position operates in a flow-to-work model, collaborating closely with HRBPs, Talent Partners, Learning, and Communications teams.

The Capacity Planner operates as a specialist within the Global Service Vertical team, focusing on forecasting and operational capacity performance analysis. The role involves forecasting contact center demand, executing resource interventions, and recommending strategies to meet Service Level Agreement (SLA) targets and business objectives. The planner supports Associate Capacity Planners and collaborates with stakeholders to drive continuous improvement. Key activities include medium and short-term forecasting, shrinkage planning, and managing supply and demand levers to ensure efficient operations.

Join Agoda’s Early Careers team as a Campus Recruiter and help us attract and hire talented interns and graduates. You will support assigned Early Careers hiring activities from application through onboarding. Working closely with Early Careers team, hiring managers, interviewers, and candidates, you will ensure that recruitment processes are well organized, timely, and provide a positive candidate experience. You will own the day-to-day recruitment execution and coordination for assigned roles, while also supporting campus events, candidate engagement, and CRM activities. What You’ll Do: * Support hiring-intake discussions by confirming role requirements, candidate profiles, timelines, interview panels, and assessment criteria. * Manage applications, conduct initial candidate screening, and maintain accurate records in the applicant tracking system. * Coordinate interviews and assessments with the Recruitment Coordinator team; brief candidates and interviewers, track scorecards, and follow up on feedback. * Keep candidates informed throughout the process and provide regular progress updates to the Early Careers team. * Coordinate with recruiters, hiring managers, interviewers, and other stakeholders to keep hiring activity moving. * Support selection discussions, offer approvals, offer documentation, and candidate follow-up through acceptance or decline. * Support approved campus recruitment events, career fairs, candidate communications, and CRM activities. * Monitor recruitment progress, pipeline health, timelines, and key risks. * Prepare regular hiring updates and escalate issues such as delayed feedback, low pipeline quality, interviewer availability, or timeline risks. * Contribute to process improvements and a consistent Early Careers candidate experience. Required Qualifications: * Experience in recruitment, talent acquisition, campus recruitment, HR coordination, or a related field. * Strong organizational skills, attention to detail and stakeholder-management skills are preferred. * Excellent communication and interpersonal skills required. * Ability to manage multiple priorities, stakeholders, and deadlines in a fast-paced environment. * Confidence following up with stakeholders and escalating risks when needed. * Ability to work independently and collaborate effectively with the Early Careers team. * Familiarity with applicant tracking systems, recruitment software, or spreadsheets. * Thai nationality is required, as this role does not support visa sponsorship. Preferred Qualifications: * 2–4 years of experience in recruitment, talent acquisition, or campus recruiting. * Experience recruiting interns, graduates, or other early-career talent. * Experience coordinating interviews, assessments, career fairs, or recruitment events. * Experience with CRM, talent-community management, or candidate engagement. * Experience preparing recruitment reports and tracking hiring progress.