Agoda is hiring a Senior Product Designer for its Customer Experience Group (CEG) Consumer team in Bangkok, with relocation provided. The role focuses on designing self-service tools that help customers resolve booking issues, reducing friction and frustration across Agoda's products. The designer will collaborate with product managers, 6-8 engineers, researchers, and cross-functional partners to drive discovery, define requirements, and deliver solutions. The position requires 6+ years of full-time UX/Interaction design experience for digital or web-based products, with in-house experience highly preferred. Candidates should have a track record of crafting sophisticated flows and customer journeys, thinking at a system level, and balancing multiple priorities in a fast-paced environment. The role follows a hybrid work model (3 days in office, 2 days WFH per week).
Browse Jobs & Search Results
Agoda is hiring a Staff Backend Engineer to join its IT Engineering team in Bangkok, Thailand, with relocation provided. The role owns the design, scalability, reliability, and performance of a critical backend service or domain end-to-end, combining hands-on coding with system design and technical leadership. Responsibilities include leading complex feature development, making independent architectural trade-offs, mentoring engineers, partnering with product and business stakeholders, and driving production issue resolution. The position requires 8–12 years of backend engineering experience, deep expertise in Java, Kotlin, Scala, or Go, and strong skills in distributed systems, microservices, REST APIs, SQL/NoSQL databases, and performance/scalability. Candidates should demonstrate ownership beyond assigned tasks, comfort with ambiguity, and a track record of mentoring engineers with measurable outcomes.
A large-scale technology organisation is hiring a Lead/Staff Data Engineer to join a high-impact team at the intersection of data engineering, business analytics, ML engineering, and backend engineering. The team builds pipelines, platforms, and tools that enable Data Science and Performance Marketing teams to run experiments in production at scale. The role involves end-to-end ownership of systems that allow experiments to launch in production at pace, partnering with experienced engineers and product owners. Candidates need a Bachelor's degree in Computer Science or a related field, 6+ years of software engineering experience including 4+ years in data/ML engineering, and expert-level skills in SQL, Python3, and a JVM-based language (Java or Scala). Familiarity with machine learning concepts, statistical analysis, and modern data/ML stacks (Spark, Hadoop, S3) is required. Relocation sponsorship is provided.
Agoda is hiring a Global Mobility Analyst on a 6-month fixed-term contract based in Bangkok, within the People and Organization Development team. The role supports day-to-day global mobility operations for assigned departments, including end-to-end relocation logistics, visa coordination, employee queries, schooling support, audits, reporting, and process improvement initiatives. The position suits early-career professionals with a Bachelor's degree in HR, Business, or a related field. Candidates need strong organizational and communication skills in English, an analytical mindset with Excel proficiency, and the ability to manage high-volume work. Experience with Workday, Greenhouse, Zendesk, or HR operations is a plus.
Agoda is hiring a Senior Product Manager (Japanese Speaking) based in Tokyo or Bangkok, with visa and relocation support provided. The role owns product strategy and roadmap for Agoda's website, mobile apps, email marketing, and internal tools such as PPC bidding and pricing systems. The Product Manager works with business heads, marketing, developers, and senior management to drive innovation in a fast-paced, data-driven e-commerce environment. Responsibilities include analyzing business processes, defining KPIs, identifying gaps between business needs and practice, and proposing solutions across process, technology, and partners. Candidates must be native Japanese speakers with strong analytics skills, experience in fast-paced high-growth environments, and a passion for web design and emerging internet technologies. An MBA or advanced degree in Math, Computer Science, or Statistics is preferred.
Agoda is hiring an Engineering Manager for its Developer Platform & DevOps team in Bangkok, with relocation provided. The role leads a team of at least five engineers responsible for core developer platforms, CI/CD, source control, service discovery, and deployment tooling used across Agoda's R&D. The manager combines hands-on software development with people leadership, setting technical direction and improving developer productivity, reliability, and security at scale. The position requires strong full SDLC software development experience, coding in Go or Python, and applied knowledge of CI/CD, DevOps, containerisation, and cloud-native practices using Git, Docker, and Kubernetes. Experience managing Agile or Scrum teams and making data-driven decisions is expected. Familiarity with React.js, Ansible, Consul, Vault, PostgreSQL, or Elasticsearch is a plus.
Contract customer service role at SCG Packaging Public Company Limited (SCGP), based in Bangkok, supporting the Healthcare Supplies business. The position handles import-export sales support, sales documentation, order processing, and customer communication across multiple channels, while maintaining confidentiality of sensitive information. The role requires a vocational diploma (ปวส.) in accounting, information management, business computer, or business administration with a GPA of at least 2.50. Candidates should be proficient in Microsoft Office, have good communication and problem-solving skills, a service-oriented attitude, and basic English knowledge.
Operations Specialist role at Agoda, based in Bangkok with relocation support, within the Strategic Partnerships department. The role processes and coordinates operational requests and projects supporting B2B partners (Managed and/or Self Serve) across sign-up, on-boarding, payouts, and the partner Knowledge Center, with specialization in contracting, payments, system administration, or partner experience. Responsibilities include handling inbound tickets, driving medium-sized process improvement projects, coordinating with Legal, Privacy, Fraud, Finance and Accounts Payables, maintaining SLAs, and providing peer training. Requirements include 3+ years of experience in Global Operations, strong analytical and project leadership skills, fluency in English, and the ability to manage multiple projects in a fast-paced environment. Nice-to-haves include SQL/MySQL knowledge, CRM/ticketing system experience, and a legal or commercial background.
Agoda is hiring a Senior Product Designer for the Trip Marketing team, based in Bangkok with relocation provided. The role leads the design of cross-sell and recommendation experiences across user touchpoints, partnering with engineers, user researchers, and product managers. The designer will set UX strategy, drive complex initiatives, and own the design process from discovery to delivery in a hybrid setup (3 days office, 2 days WFH). Candidates need 6+ years of full-time product design experience, strong UI craft, and a portfolio demonstrating user-centered web and mobile design. Experience with research, stakeholder management within agile teams, and articulating design rationale is required.
Agoda is hiring a Senior Manager, Tax Controversy based in Bangkok (with relocation provided from Singapore). Reporting to the Global Lead for Tax Controversy, the role leads and supports global tax audits, disputes, tax authority engagement, and defense of direct and indirect tax positions across multiple jurisdictions. The position owns all phases of controversy matters, shapes best-practice frameworks, and partners with Government Affairs, Legal, and Commercial teams to influence tax policy in key markets. The ideal candidate is a senior tax professional with strong technical expertise in tax law, significant experience managing complex cross-border controversies and regional tax disputes, proven negotiation skills, and a track record of developing robust audit defenses. The role requires 8-10 years of relevant experience in tax controversy, audit defense, or tax litigation, ideally with Asia Pacific exposure, and the ability to work independently in a fast-paced, multicultural environment.