This role focuses on analyzing customer financial information to assess credit risk and support credit decisions. You will manage credit documentation and monitor receivables to ensure working capital efficiency. The position leverages data visualization, AI, and digital tools to enhance credit analysis and streamline work processes. You will collaborate with sales teams to manage credit approvals and limit adjustments while resolving collection issues. The role involves preparing credit reports and participating in stakeholder reviews. You will also analyze and visualize financial data through dashboards to support business decision-making.
We are seeking a proactive Hybrid Support & Development Engineer to manage and enhance our Enterprise Architecture (EA) Application Portfolio. This role focuses on the internal application ecosystem, specifically ServiceNow Appport and App 360, hosted on Google Cloud Platform (GCP). You will combine application support, software development, and proactive problem-solving to ensure platform stability and continuously improve internal solutions. You will act as the functional and technical support lead for ServiceNow Appport and App 360 platforms. Your day-to-day responsibilities include troubleshooting application issues, analyzing root causes, and coordinating with technical specialists to drive resolutions. You will also manage Service Requests (SRs) and collaborate closely with internal teams such as Infrastructure and Security to ensure seamless operations.
You will be responsible for providing advanced technical support for critical enterprise applications within the KBank ecosystem, including MDP, EBAN, DIH, and ENHD. Your role involves monitoring system operations, analyzing complex incidents, and coordinating with development and infrastructure teams to ensure high availability and performance. You will also manage ServiceNow tickets, maintain technical documentation, and implement proactive measures to prevent recurring operational issues. This position requires a strong focus on root cause analysis and effective collaboration across cross-functional teams to resolve production incidents within defined service levels. You will handle operational activities for VPN services and other infrastructure-related systems while adhering to strict security standards and service management processes. The role emphasizes continuous improvement of support workflows and operational efficiency to maintain business continuity.
This role focuses on leading external project bidding activities and ensuring the team can prepare high-quality project proposals. You will be responsible for project planning, coordinating cross-functional teams, and defining project scope to align deliverables with business and client requirements. The position involves close collaboration with Business, Product, Technology, and Architecture stakeholders to develop comprehensive and feasible project solutions. You will manage the full lifecycle of project bidding and proposal development, from requirement gathering through submission. This includes analyzing client needs, developing project plans with milestones and resource requirements, and applying strong project governance and SDLC practices. You will also handle risk assessment, mitigation strategies, and stakeholder management to ensure successful project acquisition and delivery planning in a fast-paced digital environment.
This role involves managing the expansion of warehouse infrastructure to support growing business needs. You will oversee site construction and installation projects, ensuring that new facilities meet operational standards and safety requirements. The position requires close collaboration with landlords, developers, and vendors to deliver high-quality infrastructure on time. You will translate complex operational requirements into practical site layouts and manage the entire project lifecycle from feasibility studies to final handover. You will be responsible for evaluating land suitability and infrastructure capacity while conducting thorough feasibility studies. This includes preparing and reviewing schematic designs for warehouses and distribution centers. You will coordinate with internal teams and external stakeholders throughout the design and construction phases to ensure alignment with engineering standards. Additionally, you will manage vendor relationships by writing RFQ documents, comparing technical solutions, and selecting the best options for the organization.
This role involves monitoring CCTV systems and security alerts across multiple hubs and warehouses to detect security, safety, and operational irregularities. You will be responsible for identifying and escalating suspicious activities, incidents, and system abnormalities to relevant stakeholders while maintaining 24/7 surveillance coverage. The position requires retrieving video footage for investigations and incident reviews, as well as logging incidents and preparing basic reports. Additionally, you will coordinate with technical teams to resolve maintenance issues and support the daily health checks of the surveillance system. You will assist in routine reporting and administrative support for command center operations, ensuring all monitoring tasks are completed accurately. The role demands strong analytical skills to review CCTV footage and operational logs effectively. Candidates must demonstrate good communication skills to coordinate with internal teams and basic proficiency in Google Workspace for documentation and report writing.
This role involves conducting initial investigations into cases related to driver misconduct, operational fraud, and internal violations. You will collect and review evidence from CCTV, system data, operational records, and interviews to build a comprehensive understanding of each case. The position requires preparing case summaries, supporting documents, and basic investigation reports while coordinating with Operations, HR, BI, and Legal teams to obtain necessary information. You will also be responsible for escalating suspicious findings and procedural breaches to senior team members and maintaining accurate case documentation. Additionally, you will support fraud prevention initiatives and case tracking activities, as well as assist in maintaining investigation dashboards, trackers, and reporting systems. We are looking for a detail-oriented individual with strong analytical and logical thinking skills to join our team. You will need the ability to review CCTV footage, transaction data, and operational logs effectively. Good communication skills are essential for coordinating with internal teams and presenting findings clearly. Basic proficiency in G-suit and documentation/report writing is required. While a Bachelor's degree in any related field is necessary, we welcome fresh graduates. Candidates with at least 2 years of experience in the fraud investigation field will be considered an advantage.
This role involves supporting the daily operations of the Linehaul team, serving as the primary contact point for both internal and external stakeholders. The position requires managing daily truck usage reports, reconciling data, and ensuring trucks arrive at stations on time. You will coordinate closely with subcontractors to adjust truck schedules and manage the number of vehicles needed to handle daily parcel volume effectively. The ideal candidate will possess strong problem-solving skills and the ability to work under pressure in a fast-paced environment. You will be responsible for planning daily truck usage and efficiently managing resources to cope with operational demands. This role requires a proactive approach to identifying and resolving operational issues as they arise.
Shopee's Operations team manages the end-to-end logistics process, ensuring a seamless experience from product listing to final delivery. This role focuses on Middle Mile Line Haul operations, overseeing the critical transportation and distribution network that connects regional hubs. You will lead a team responsible for optimizing traffic flow, yard management, and overall operational efficiency within SPX facilities. The position requires a strategic leader who can drive performance improvements in speed, capacity, and cost while maintaining strict safety and compliance standards. As a Lead Line Haul Manager, you will be the primary driver for daily logistics execution and strategic planning. You will recruit, train, and mentor staff including control tower and ground teams to ensure high performance. The role involves close collaboration with cross-functional departments to integrate processes and resolve operational bottlenecks. You will also be responsible for enforcing policies, conducting root cause analysis on performance fluctuations, and identifying opportunities for continuous process improvement and cost reduction.
This role focuses on analyzing complex datasets to optimize first-mile pickup routes and fleet utilization. You will identify operational bottlenecks and develop strategic initiatives to reduce costs and improve driver productivity. The position involves building operational dashboards to monitor fleet health and translating data into actionable insights for senior leadership. You will also communicate complex findings to stakeholders to ensure alignment across field operations and cross-functional teams.