This role involves analyzing internal and external data using SQL, Python, and Excel to deliver original insights. The analyst will serve as an in-house consultant for AI and data solutions, advising on the adoption of AI tools to solve business problems. Responsibilities include translating complex analysis into accessible reports, maintaining data pipelines and dashboards, and collaborating with stakeholders to build analytics capabilities. The position requires a strong analytical mindset, structural thinking, and the ability to work in a fast-paced environment.
This role supports the Private Fund business at KKP Asset Management by working with Financial Consultants of Private Fund distributors. Responsibilities include providing account information to Financial Consultants, maintaining those relationships, proactively resolving client issues, assisting Fund Managers, handling clerical duties, processing customer orders for account opening, cash withdrawal, cash injection, and closing, and participating in platform reviews and design initiatives for private fund processing.
The position requires candidates aged 25-30 with a Bachelor's or Master's degree in Finance, Accounting, Economics, or a related field. A Single License is preferred or must be acquired. Good Thai and English communication, Microsoft Office skills, maturity, team orientation, self-confidence, and strong communication and interpersonal skills are required.
Private Fund Support role at Kiatnakin Phatra Asset Management Company Limited, based in Bangkok, Thailand. The position works with Financial Consultants of Private Fund distributors to ensure proper accounting opening procedures and documentation, including preparing presentations proposing an approach to potential clients. Duties include handling account opening, cash withdrawal, cash injection, and closing account orders, resolving client issues, and participating in platform reviews for private fund processing.
Candidates should be aged 25–30 with a Bachelor's or Master's degree in Finance, Accounting, Economics, or a related field. A Single License is preferred or must be acquired. Good communication in Thai and English, Microsoft Office skills, and strong interpersonal skills are required.
The IT Governance role at Kiatnakin Phatra Securities Public Company Limited is based in Bangkok within the Legal / Compliance / Audit function. The position involves developing and maintaining IT Security Policy and Procedures in compliance with regulator requirements, coordinating IT audit support and tracking, monitoring security assessment outcomes, delivering IT security awareness programs, and preparing monthly management reports covering IT loss, risk appetite, incidents, and audit issues.
The role requires a Bachelor's degree in IT, Computer Science or related field, around 5 years of experience in IT Audit, IT Risk, IT Compliance, or IT Process Control, plus knowledge of SDLC, IT service and operations management, and quality standards such as CMMI, ISO 27001, COBIT, ITIL, and ISO 22301, along with familiarity with SEC regulations.
Manila, PH; Kuala Lumpur, MY; Hanoi, VN; Ho Chi Minh City, VN; Jakarta, ID; Bangkok, TH; Penang, MYNot specified
This role involves driving the vision and blueprint for the target state business and solution architecture. The Project Manager will provide thought leadership and serve as the design authority in functional and industry domains. The position requires engaging client leadership to understand their vision and transformation agenda, leading pursuit teams for new opportunities, and coaching delivery teams. The role emphasizes execution excellence, business development, and fostering a culture of respect and inclusion within the engagement team.
The PMO Lead is responsible for analyzing initiatives, solutions, and impacts. The role involves working with an operation manager to align on plans and potential new initiatives. The position requires coordinating with internal and external parties, conducting meetings with senior stakeholders, identifying project risks, and mentoring a team including mega construction projects. The role also entails preparing reports, proposals, and presentations. Candidates must have a Bachelor or Master Degree, experience in Consulting, Business Development, or logistics projects, and strong leadership and analytical skills.
This role involves leading a team to develop frameworks for analyzing and optimizing the SPX network across all miles regarding cost, speed, and capacity. The position requires designing end-to-end order flows to support growth and SLA improvements. Responsibilities include configuring the SPX network in-house systems, proposing solutions for middle-mile routing, and troubleshooting operational issues. The role also requires coordinating with internal and external stakeholders to align on business directions and serving as a SWAT team during critical network configuration moments. Candidates must have a Bachelor or Master degree, preferably in Logistics Engineering or Supply Chain Management, and at least 5-7 years of experience in operations strategy or business development. The ideal candidate demonstrates strong leadership, analytical thinking, and problem-solving skills.
As a Support Associate in Bangkok, supporting Vietnamese and English queries, you will:
* Build strong problem-solving and communication skills that open doors to many future roles
* Support customers and partners from multiple countries and cultures, gaining truly global experience
* Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly
In This Role, You Will
* Deliver outstanding service to guests and partners via phone, email, and chat
* Handle a high volume of inquiries and deliver accurate, timely resolutions
* Take end-to-end ownership of booking issues (e.g., changes, cancellations, payments, and other customer queries)
* Work towards achieving individual and team KPIs (e.g., quality, productivity, customer satisfaction, etc.)
* Develop expertise across multiple Agoda product lines (e.g., Accommodation, Flights, Activities), with training to support different customer segments and services over time
* Apply Agoda policies and procedures in a fair and consistent way
* Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases
* Safeguard customer data and maintain strict confidentiality at all times
* Work rotational shifts (including mornings, evenings, and nights) to support a 24/7 global operation
* You may be required to work on public holidays
* Enjoy Agoda’s Hybrid work model, i.e., primarily work-from-home, with on-site collaboration days roughly 1 week out of every 8 weeks
Core Skills and Competencies
* Strong customer focus and a genuine desire to help others
* Excellent spoken and written Vietnamese and English skills
* Ability to stay calm, accurate, and professional under pressure
* Good problem-solving skills, using guidelines and data to make decisions effectively
* Flexibility to adapt to new tools, processes, and feedback
* Ability to manage time and priorities in a fast-paced, high-volume environment
* Reliability, integrity, and a positive, collaborative attitude
Nice to Have
* Prior working experience in customer support, contact center, or service roles
* Experience in travel, e-commerce, hospitality, or BPO is a plus
* Experience working with international customers or partners
* Familiarity with contact center, CRM, or ticketing systems
* Additional language skills beyond the core required languages for the role if any
What you’ll Need to Succeed:
* MUST have good command of spoken and written ENGLISH language and be a Native Vietnamese
* English proficiency result e.g. at least 650 TOIEC or 6.0 IELTS test
* Immaculate telephone manners and communication skills
* Excellent listening skills, critical-thinker with attention to detail
* Minimum typing speed of 35 words per minute
* Willing to work on rotating shifts including weekends and public holidays
* Ability to work in both a team environment and autonomously
* Demonstrate high degree of integrity and confidentiality
* Bachelor or equivalent degree and at least 2 years of working experience in the related field would be required for the work permit and visa
Why Agoda
* Competitive compensation with performance-based incentives
* Annual discretionary performance bonus
* Health insurance and other locally competitive benefits
* Agoda travel discounts and special rates on accommodation and related products
* Work from anywhere for up to 30 days per year
* Structured training, coaching, and clear performance metrics
* Opportunities to grow your career within the Customer Experience Group or across Agoda
* An inclusive, international work environment where your ideas and feedback are valued
This opportunity is open to both local and international candidates. Full visa sponsorship and relocation assistance will be provided.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**The Opportunity:**
As Senior Manager, Global Strategic Project, you will be instrumental in helping the Strategic Project Director to drive the implementation of global initiatives and innovations. In this high impact role, you will be responsible for safeguarding Agoda’s market position, proactively countering competitive threats, and ensuring our offerings remain the top choice for travelers.
You will collaborate across departments to develop and execute defense strategies, leveraging data, market intelligence, and innovative tactics to stay ahead in a dynamic and fast-evolving industry. You bring analytical acumen coupled with marketplace knowledge and a high level of operational savvy. You have a history of owning projects and are relentless in driving these through to completion.
The role is based in Bangkok and reports to the Strategic Project Director.
**In this Role, you’ll get to:**
* Lead a team towards maximizing business performance and competitive situation of the hotel supply organization
* Define and track key performance indicators (KPIs) to measure the impact of strategic initiatives and ensure accountability.
* Drive the end-to-end delivery of strategic projects, ensuring alignment with business goals, timely execution, and continuous improvement.
* Develop, implement, and improve new operational tools to gather internal and external insights
* Transform insights gathered into actionable initiatives and improve existing partner programs to meet the needs of our partners
* Work with senior stakeholders across multiple departments to drive projects and goals to completion
**What you’ll Need to Succeed:**
* ~1 2+ years operations, strategy or project management experience required; team management experience is a plus
* Very strong analytical and problem-solving skills
* Strong communication& stakeholder management skills with fluency in English
* Proven track record in project delivery and management
* Comfortable utilizing AI to improve work efficiency, quality and output
* Experience in Internet, E-commerce, technology or travel industry experience is a plus
* Experience in Management Consulting is a plus
* Bachelor or equivalent degree required, MBA is a plus
* Team player with great collaboration skills
* Energetic and driven with Professional “get it done” attitude
* Creative and Innovative, adapts well to and is energized by change
* Working knowledge and fluency with SQL is a plus
This role is based at SCG Packaging Public Company Limited (SCGP) in Bang Sue, Bangkok, supporting the packaging and manufacturing business. The Data Scientist will research and evaluate emerging Computer Vision, Image Processing, Machine Learning, and Deep Learning technologies, then develop prototypes and PoC solutions to validate feasibility and business value.
Key responsibilities include building and validating CV models for defect detection, object detection, classification, segmentation, and anomaly detection; preparing and managing image datasets; and supporting deployment of models into manufacturing workflows, including edge inference and monitoring. The role collaborates closely with production, quality, IT, and business teams.
