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Senior Customer Service Manager

Suntory

This strategic leadership role at Suntory defines and implements customer service strategies aligned with inventory and distribution requirements, optimizing costs while ensuring service excellence. The position manages order fulfillment and on-time delivery for the domestic market, driving operational efficiency across service levels, OSA, trade inventory, and market speed. The role leads the Customer Service team, manages key client relationships with major retailers such as 7-Eleven, Tesco, and Big C, oversees the Implant team, and coordinates with internal teams and 3PL providers. Candidates need at least 10 years of supply chain experience covering logistics, warehouse, import-export, and customer service, plus matrix organization experience and strong English skills.

DM, Product Owner (PO), Foundation Compute

Thai Union

Thai Union Group PCL is hiring a Department Manager-level Product Owner for Foundation Compute in Bangkok. The role owns the strategy, roadmap and lifecycle of enterprise compute and cloud infrastructure services across global operations, covering AWS, Azure, Google Cloud and on-premises environments. Responsibilities include defining the service catalogue, prioritising the backlog, guiding migration and automation, owning service levels, risk and cost transparency, and leading engineers and managed service providers. The position requires at least 10 years in cloud infrastructure, IT operations or enterprise technology services, with strong AWS and Azure experience, proven product ownership and at least 3 years leading engineers or cross-functional delivery teams. A bachelor's degree in a related technical field, relevant cloud certifications, and strong written and spoken English and Thai are expected.

Head of IT Quality Assurance Engineering

KKP (Kiatnakin Phatra Financial Group)

The Head of IT Quality Assurance Engineering leads the QA transformation for a major Thai bank, driving test automation and AI-driven testing across banking and financial services platforms. Responsibilities include defining QA strategy, scaling automation frameworks across web, mobile, and API layers, piloting AI/ML testing tools, overseeing non-functional testing, and ensuring compliance with financial regulations. The role reports to executive leadership on quality KPIs and SLAs while managing a team of QA engineers, leads, and vendor partners. Qualifications require 10+ years in QA with strong hands-on automation experience plus 5+ years in QA leadership, deep expertise in Banking/FinTech, and proficiency with Selenium, Cypress, Playwright, Appium, CI/CD, cloud, and performance testing tools. A bachelor's or master's in computer science or engineering is required, with enthusiasm for AI-driven testing practices.

Department Head of IT Quality Assurance Engineering

KKP (Kiatnakin Phatra Financial Group)

The Department Head of IT Quality Assurance Engineering at Kiatnakin Phatra Bank Public Company Limited leads the bank's QA transformation in Bangkok. Responsibilities include defining and executing the overall QA strategy toward a highly automated CI/CD model, scaling test automation frameworks across web, mobile, and API layers, piloting AI/ML testing tools, and overseeing non-functional testing such as performance, load, stress, and security testing. The role also manages compliance with financial regulations, reports quality KPIs to executive leadership, and leads a team of QA Engineers, QA Leads, and vendor partners. Candidates must have 10+ years of QA experience with a strong hands-on automation background plus 5+ years in QA leadership, and deep expertise in Banking, FinTech, or Financial Services. Required technical skills include automation tools such as Selenium, Cypress, Playwright, and Appium, along with APIs, CI/CD, cloud, and performance testing. A Bachelor's or Master's degree in computer science, Engineering, or equivalent is required.

IT Architecture

KKP (Kiatnakin Phatra Financial Group)

IT Architecture role at KKP (ธนาคารเกียรตินาคินภัทร จำกัด (มหาชน)) within the Digital & Technology division, based in Bangkok, Thailand. The position is responsible for defining the architecture and technology roadmap, driving digital and technology transformation activities, ensuring projects align with the roadmap, defining architecture and engineering principles, and researching new technologies to create business and IT value. The role requires a Bachelor's degree or higher in IT, engineering or a related field, at least 5 years as an Enterprise/Solution/Cloud Architect and 10 years in IT overall. Candidates should have experience with cloud-native platforms, DevOps CI/CD, DevSecOps, REST API, API management, microservices, and software development in Java or .NET, plus knowledge of the financial industry and strong English communication skills.

Senior Account Executive, Enterprise Sales(Acquisition)

New Relic

New Relic is hiring a Senior Account Executive for Enterprise Sales (Acquisition) in Bangkok to drive new logo acquisition across enterprise accounts. The role involves prospecting, building relationships with C-level and operational stakeholders, and using New Relic's sales process to close multi-year SaaS deals. The position requires documenting activities in Salesforce, preparing accurate forecasts, and demonstrating proficiency across New Relic's observability product portfolio. Candidates need 10+ years of relevant experience, a track record of quota-carrying new business acquisition at a software/technology company, and a history of closing multi-year subscription or consumption-based SaaS deals. A bachelor's degree or equivalent work experience is required, along with the ability to advise accounts on strategy and best practices.

Department Manager - Security Architecture

CP Axtra (Makro PRO)

CP Axtra (Makro/Lotus's) is hiring a Department Manager for Security Architecture in Bangkok. This is a first-layer management role balancing customer delivery with business needs, leading people or projects within the Enterprise Architect function. The manager contributes security guidance and verification to solution architecture for new and ongoing projects, ensuring security control objectives are applied. Duties include engaging and assessing security vendors, designing security architecture elements to mitigate emerging threats, balancing business requirements with information and cyber security requirements, and identifying security design gaps in existing and proposed architectures.

Associate Director - Cyber Security

CP Axtra (Makro PRO)

The Associate Director of Cyber Security leads the organization's cybersecurity strategy, governance, and operational security functions. This role ensures the security of IT infrastructure, applications, and data across the wholesale business while aligning cybersecurity initiatives with business objectives. The position oversees compliance with regulatory requirements and industry best practices to mitigate cybersecurity risks. The Associate Director manages IT governance and risk programs, designs robust security architectures, develops Identity & Access Management strategies, and leads the Security Operations Center to monitor and respond to threats in real time.

Head of Strategic Partnerships

Manatal

Manatal, a Bangkok-based B2B SaaS HRTech company backed by Surge and Sequoia Capital, is hiring a Head of Strategic Partnerships to own the go-to-market strategy for new B2B verticals, starting with an infrastructure service that acts as an integration and distribution layer for large platforms and enterprises. The role involves sourcing and closing high-value deals, designing commercial models, managing strategic accounts, building a partner ecosystem, and turning early wins into a repeatable playbook, reporting to the SVP Marketing. The position requires 10+ years in B2B SaaS, platform, or infrastructure businesses with senior experience in strategic partnerships, business development, or enterprise sales, plus a track record of closing complex six-figure deals. Candidates must be fluent in English and based in the Bangkok office, working primarily with prospects across Australia, Singapore, Europe, and the United States.