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Customer Service Team Leader

Central Pattana

This role focuses on overseeing daily customer service operations to ensure high standards of customer satisfaction. You will manage a team of customer service staff, monitor service quality, and coordinate with internal and external stakeholders to resolve issues efficiently. The position requires maintaining a professional environment, managing shift schedules, and preparing statistical reports to support operational improvements. You will also be responsible for ensuring the availability of accurate sales promotion information for customers. The ideal candidate will lead by example, demonstrating strong communication skills and a service-oriented mindset. You will handle customer feedback and complaints, working closely with relevant departments to implement solutions. This role involves managing facility maintenance and equipment readiness to support smooth service delivery. Success in this position requires a proactive approach to problem-solving and the ability to build strong relationships with both customers and team members.

LKA Supervisor

Suntory

This role involves overseeing market activities and leading routine sales planning for the entire product portfolio. You will set SMART objectives for team members and manage coverage to expand new outlets while optimizing routes and merchandising execution. The position requires developing strong customer relationships, monitoring delivery accuracy, and protecting company assets within the assigned territory. You will collaborate with Area Sales Managers to ensure route profitability and sales growth opportunities. Additionally, you are responsible for implementing pricing strategies, managing promotional campaigns, and ensuring efficient budget utilization to optimize beverage off-take. The role also includes managing account development, collecting payments on time, and providing constant competitor activity feedback to maintain a competitive advantage. Finally, you will support after-sales service and ensure the team adheres to POS execution standards through regular coaching and field work.

Customer Service Team Leader

Central Pattana

This role focuses on overseeing customer service operations within the branch to ensure high standards of delivery and customer satisfaction. You will be responsible for managing the daily workflow of customer service staff, including scheduling shifts and monitoring operational procedures. The position requires strong coordination skills to bridge the gap between customers and internal departments, ensuring that service standards are consistently met and improved. You will play a key role in maintaining the branch environment by managing equipment and facilities while staying updated on sales promotion activities to provide accurate information to clients. The role involves analyzing service statistics and operational reports to identify areas for improvement. You will also handle customer feedback and complaints, working with relevant parties to resolve issues efficiently and maintain positive customer relationships.

Cashier

IKEA Thailand

This role is responsible for managing the checkout operations at IKEA Sukhumvit, ensuring smooth and accurate transactions for all customers. You will handle cash deposits, process various payment methods, and maintain the integrity of the cash register through precise record-keeping. The position requires a high level of accuracy and attention to detail to support the department's operational goals and compliance standards. You will be the first point of contact for customers at the checkout, assisting with product scanning and resolving any technical issues that may arise during the transaction process. The role involves working within a fast-paced retail environment where you must remain calm and efficient while managing multiple tasks simultaneously. You will also support the cash office administration and contribute to the team's overall success by adhering to standard operating procedures.

Key Account Manager

Suntory

This role focuses on maximizing volume and revenue within assigned key accounts through fact-based selling strategies. You will cultivate and maintain strong relationships with customers while ensuring strict compliance with contractual requirements. The position requires close collaboration with the Field Execution team to guarantee high-quality in-store execution and drive business growth through strategic analysis of market trends. You will also be responsible for activating local and national marketplace initiatives to build brand development and maximize brand performance. Additionally, you will identify new business-building opportunities and sell persuasively to support the company's growth objectives.

Senior Associate, Professional Services Sales

True Corporation

This role focuses on driving revenue growth and creating customer value within assigned Enterprise accounts across the Service industry segment in Bangkok. You will be responsible for developing strategic relationships, identifying business opportunities, and delivering ICT and digital solutions that align with client objectives. The position requires a consultative approach to achieve revenue, profitability, and growth targets while ensuring long-term partnership success. You will manage and grow Enterprise accounts, lead sales negotiations, and oversee contract management to ensure deal closure. Increasing customer share of wallet through cross-selling and upselling initiatives is a key responsibility. Collaboration with internal teams is essential to deliver end-to-end solutions that meet customer needs and drive satisfaction.

CRM Professional II

Central Group

This role focuses on managing customer relationships and driving engagement within the Central Group ecosystem. You will be responsible for analyzing customer data to identify trends and opportunities for improvement. The position requires close collaboration with marketing and sales teams to execute effective customer retention strategies. You will also be involved in designing and implementing programs that enhance the overall customer experience and loyalty.

Route Supervisor

Suntory

You will oversee market activities and lead routine sales planning for the entire product portfolio. Your role involves setting SMART objectives for each team member and managing outlet coverage to ensure route optimization and effective merchandising execution. You will collaborate with Area Sales Managers and Area Distribution Coordinators to drive route profitability and identify sales growth opportunities within your territory. You are responsible for maintaining strong relationships with customers and ensuring strict adherence to Point of Sale (POS) execution standards. This includes monitoring delivery accuracy, protecting company assets, and enforcing pricing and promotion compliance. You will also focus on team development by conducting regular team meetings, one-on-ones, and field work to ensure the Distributor team remains aligned with territory goals and scoreboard results.

Medical Sales Representative (Contract)

SCG

Drive sales performance for the Medical & Wellbeing product group to meet established targets. Manage and develop relationships with hospital customers, coordinating with relevant distributors to ensure seamless service delivery. Identify and develop new customer opportunities to expand the customer pipeline and generate continuous business growth. Leverage existing business networks while building and expanding new networks to support sales growth. Explore cross-selling opportunities with other business units to maximize revenue potential. Learn and adhere to Texplore systems and processes to support organizational goals and key performance indicators.