Cashier - IKEA Thailand

This role is responsible for managing the checkout operations at IKEA Sukhumvit, ensuring smooth and accurate transactions for all customers. You will handle cash deposits, process various payment methods, and maintain the integrity of the cash register through precise record-keeping. The position requires a high level of accuracy and attention to detail to support the department's operational goals and compliance standards.

You will be the first point of contact for customers at the checkout, assisting with product scanning and resolving any technical issues that may arise during the transaction process. The role involves working within a fast-paced retail environment where you must remain calm and efficient while managing multiple tasks simultaneously. You will also support the cash office administration and contribute to the team's overall success by adhering to standard operating procedures.

• Assist with opening and closing procedures for checkout counters, including cash handling and deposits
• Support customers with inquiries and resolve escalated issues at the point of sale
• Operate scanning equipment, assist customers with product scanning, and troubleshoot transaction technical issues
• Process cash transactions and receive all payments according to standard operating procedures
• Complete, process, and maintain applicable paperwork and records to ensure cash registry accuracy
• Support the administration process in the cash office in accordance with standard operating procedures and compliance requirements
• Understand department standard operating procedures and ensure compliance during department audits
• Support the department in achieving its KPIs and main actions
• Contribute to actions that secure "First Time Right" service for customers
• Assist with other job and operations-related duties as assigned to support team collaboration

• Interest in home decoration and furnishing
• Energetic, friendly, and pleasant demeanor with a passion for delivering excellent customer service
• Outgoing personality paired with strong interpersonal skills
• Committed and responsible team player who excels in a fast-paced environment
• Meticulous, detailed-oriented, highly observant, and comfortable with handling cash transactions and other payment modes
• Computer literate with the ability to multi-task and work under pressure
• Strong integrity and sincerity
• Physically fit to withstand prolonged hours of standing and handle heavy merchandise

• Ability to commit to AM/PM shifts, including weekends and public holidays