This role involves managing the operations of secretaries to support executive functions and business operations. You will implement organizational policies and directions to ensure smooth daily workflows. The position requires coordinating with internal and external stakeholders to facilitate executive activities and manage information flow effectively. Additionally, you will oversee document management, including appointments and correspondence, while monitoring supply disbursement to support the team. You will also mentor secretaries and supervisors to ensure high performance and prepare them for career advancement. You will be responsible for monitoring and summarizing minutes of meetings to align with organizational needs. The role demands strong communication skills to build mutual understanding with various parties. You will advise secretaries on best practices and performance improvements. This position is ideal for a detail-oriented professional who can manage multiple priorities while maintaining a high standard of service for executives and staff.

This role focuses on enhancing store operations to meet defined targets, including service quality and customer satisfaction. You will provide friendly and efficient service for various functions such as payments, usage inquiries, and account setup or promotion changes. The position involves basic food and beverage service within True Sphere, a first-class service environment, while managing sales alongside team members to achieve unit-defined sales goals. You will serve food and beverages to customers using True Sphere efficiently and provide information about True Sphere, services, special privileges, and special activities from True Block Card. You will work collaboratively to promote team service and maintain up-to-date product knowledge. You will manage daily True Sphere operations smoothly, including finance, inventory, environment, and systems according to company-defined duties, while preventing fraud to protect company interests. You will recommend products, provide advice, and promote sales of True products and basic solutions. You will perform effective oversight of finance, inventory, and systems. You will handle customer complaints, resolve issues, and provide after-sales service information to ensure customer satisfaction. You will coordinate with relevant departments to maximize customer satisfaction and resolve problems within an appropriate timeframe.

This role focuses on promoting store efficiency and ensuring high-quality service to meet defined targets. You will provide friendly and efficient support for various services, including payment processing, usage inquiries, and account setup or promotion changes. The position involves basic food and beverage service within True Sphere, a first-class service environment, while collaborating with team members to achieve sales goals. You will manage daily operations smoothly, handling financials, inventory, and environmental controls according to company guidelines. The role requires identifying and preventing fraud to protect company interests. You will also recommend products, provide consultations, and promote True Group solutions and basic offerings to customers.

This role focuses on building and maintaining strong relationships with strategic sellers on the SPX platform. You will act as the primary point of contact, ensuring effective communication and trust. The position involves managing a portfolio of sellers, conducting monthly performance reviews, and proactively addressing operational challenges to drive mutual growth. You will also be responsible for onboarding new sellers based on business direction and preparing detailed operational reports to support performance improvement. The role requires a proactive approach to identifying and resolving logistics-related issues. You will work closely with sellers to solve root causes of problems and optimize their use of SPX services. Success in this position depends on your ability to anticipate seller needs and deliver solutions that enhance their operational efficiency and satisfaction.

This role focuses on leading end-to-end project planning for new initiatives, with a primary emphasis on manpower planning automation projects. You will translate operational requirements into structured project plans, timelines, and resource plans while analyzing current processes to identify opportunities for automation and digitalization. The position involves identifying risks and system impacts to develop mitigation plans and driving the implementation of automated solutions, including system rollout and process redesign. The Operations team at Shopee covers the entire operational end-to-end process, from when a buyer searches for a product to the moment they receive it. The team analyzes and monitors operational KPIs across the region and conducts root cause analysis when performance fluctuates. This role requires strong collaboration with various operational units to ensure smooth transitions and effective change management.

Shopee Express is seeking a proactive and hands-on Maintenance Engineer to ensure the reliability, efficiency, and availability of our logistics facilities and operational equipment. You will play a critical role in minimizing downtime, driving preventive maintenance programs, and supporting continuous improvement initiatives across our nationwide logistics network. This position requires a technical mindset to manage complex facility systems and a collaborative approach to work with operations teams to ensure seamless service delivery.

This role is responsible for leading and scaling the company's debt collection operations. The manager will develop and implement comprehensive collection strategies, including pre-due, post-due, outsourcing, and litigation processes. They will build and manage a large collection team, optimize operational efficiency through system development, and ensure strict compliance with all relevant regulations. The position involves collaborating with regional collection and risk teams, managing budgets, and developing incentive schemes and commission structures to maximize recovery rates and minimize losses.

This role focuses on analyzing business pain points within the supply chain and marketplace functions to drive product innovation. You will leverage your technical understanding to propose solutions that align with business objectives while facilitating clear communication between technical and non-technical stakeholders. The position involves deep-diving into business metrics and operations to identify technical opportunities, managing cross-functional projects, and developing a product roadmap that prioritizes features based on business value and impact. You will work closely with business users to test new features, gather feedback, and ensure successful rollouts. You will be responsible for managing cross-functional projects that require technical solutions, ensuring the product roadmap aligns with project timelines and deliverables. This requires a strong execution-focused mindset and the ability to influence and collaborate effectively across diverse teams. The role demands a customer-oriented approach to stakeholder management and a commitment to maintaining high standards of integrity and responsibility in all deliverables.

This role focuses on monitoring sell-out performance and driving sales targets through close collaboration with AS&D Pre-Sales and Cash Van teams. You will oversee daily, weekly, and monthly sales metrics to ensure business goals are met while managing in-depth and in-width distribution strategies. The position requires a strong emphasis on in-store visibility and trade marketing compliance through daily gate meetings. You will be responsible for coaching and developing distributor sales teams to enhance professionalism and selling skills. This includes monitoring operational KPIs such as ASO, VOP, and SKU coverage, as well as optimizing itinerary planning and routing for efficiency. You will also manage store coverage, identify potential credit customers, and conduct regular physical stock checks to prevent fraud.

This role focuses on driving business growth through rigorous data analysis and strategic insights. You will analyze market trends and operational data to identify key opportunities and risks, while developing analytical models that support high-level strategic planning. The position requires close collaboration with various business units to deliver data-driven solutions that optimize performance. You will be responsible for designing and maintaining interactive dashboards and automated reports to monitor critical business KPIs. This includes ensuring timely and accurate reporting of online business performance and continuously enhancing data visibility. Acting as a trusted business partner, you will support forecasting, performance reviews, and executive presentations to guide strategic decision-making.