Business Analyst (Supply Chain) - Shopee

This role focuses on analyzing business pain points within the supply chain and marketplace functions to drive product innovation. You will leverage your technical understanding to propose solutions that align with business objectives while facilitating clear communication between technical and non-technical stakeholders. The position involves deep-diving into business metrics and operations to identify technical opportunities, managing cross-functional projects, and developing a product roadmap that prioritizes features based on business value and impact. You will work closely with business users to test new features, gather feedback, and ensure successful rollouts.

You will be responsible for managing cross-functional projects that require technical solutions, ensuring the product roadmap aligns with project timelines and deliverables. This requires a strong execution-focused mindset and the ability to influence and collaborate effectively across diverse teams. The role demands a customer-oriented approach to stakeholder management and a commitment to maintaining high standards of integrity and responsibility in all deliverables.

• Analyze business pain points and propose innovative solutions aligned with business objectives
• Facilitate discussions, workshops, and presentations to ensure alignment across teams
• Collaborate with business users to test and roll out new features and enhancements
• Deep dive into business metrics and operations to identify technical opportunities
• Develop and maintain the product roadmap, prioritizing features based on business value
• Manage cross-functional projects to ensure product roadmap alignment with project timelines

• At least 3 years of experience in Business Product Management, Project Management, Logistics Operations, Supply Chain Management, or Business Transformation
• Strong business acumen with the ability to understand the broader context of technical solutions
• Excellent analytical skills to break down complex problems and generate practical solutions
• Excellent communication skills, both written and verbal, with the ability to influence and collaborate effectively
• Strong stakeholder management skills with a customer-oriented and execution-focused mindset
• Strong English speaking skills to collaborate with internal stakeholders

• Experience in business transformation initiatives
• Ability to translate complex technical concepts for non-technical audiences