This role focuses on gathering and analyzing business requirements to drive successful project delivery within the banking sector. You will be responsible for documenting detailed business requirements and conducting gap analyses to identify discrepancies between current systems and business needs. The position involves close collaboration with delivery and project managers to ensure project plans are accurate and that all business deliverables are completed on schedule. You will also work directly with technical teams to oversee the design, testing, and deployment phases of projects, ensuring high-quality results with minimal supervision. The ideal candidate will support the organization by bridging the gap between business stakeholders and technical implementation teams. You will play a key role in the end-to-end delivery lifecycle, from initial requirement gathering to final system deployment. This position requires a high level of autonomy and the ability to produce professional deliverables without constant oversight. You will contribute to maintaining the organization's high standards by ensuring all technical solutions align with business objectives.

This role focuses on leading end-to-end project planning for new initiatives, with a primary emphasis on manpower planning automation projects. You will translate operational requirements into structured project plans, timelines, and resource plans while analyzing current processes to identify opportunities for automation and digitalization. The position involves identifying risks and system impacts to develop mitigation plans and driving the implementation of automated solutions, including system rollout and process redesign. The Operations team at Shopee covers the entire operational end-to-end process, from when a buyer searches for a product to the moment they receive it. The team analyzes and monitors operational KPIs across the region and conducts root cause analysis when performance fluctuates. This role requires strong collaboration with various operational units to ensure smooth transitions and effective change management.

This role focuses on identifying and optimizing operational processes through the strategic application of automation and artificial intelligence. You will collaborate closely with cross-functional teams to analyze existing workflows, pinpoint inefficiencies, and define clear business objectives. The position involves designing, building, and deploying AI-enabled solutions that integrate seamlessly into daily operations. You will be responsible for the full lifecycle of these solutions, from initial testing and validation to user training and final rollout. Additionally, you will leverage SQL and analytical tools to measure the performance of implemented solutions and their impact on business metrics. You will act as a bridge between technical teams and business stakeholders, translating complex requirements into actionable technical plans. The role requires a strong ability to structure clear narratives for diverse audiences, ensuring that both technical and non-technical stakeholders understand the value of proposed changes. You will manage the integration of AI models and tools using APIs, scripts, and automation platforms to enhance operational efficiency. Continuous support for user adoption and troubleshooting will be essential to ensure the long-term success of the implemented solutions.

The Ad Marketplace Performance Manager will lead the strategic planning and optimization of the advertising marketplace platform. This role focuses on maximizing revenue through the management of ad inventory, the development of sophisticated pricing strategies, and the refinement of ad placement algorithms. You will work closely with cross-functional teams to ensure that supply and demand are balanced effectively. The position requires a deep understanding of data analytics to drive decision-making and improve overall platform performance. You will be responsible for developing and implementing bid models and pricing strategies that align with business goals. This involves analyzing performance metrics, comparing organic versus paid performance, and adjusting targeting parameters to reach the most relevant audiences. Additionally, you will manage platform bid prices to optimize revenue streams and enhance client satisfaction. Collaboration with product managers, engineers, and data science teams is essential to execute marketplace strategies successfully.

The Hardware Operations team manages the physical infrastructure that powers Google's search technology and AI services. As a Data Center Operations Manager, you will lead a team of technicians responsible for the installation, configuration, and maintenance of server hardware and network components. You will oversee complex installations and troubleshooting while ensuring the reliability and efficiency of our global data center operations. This role requires managing day-to-day operations, leading project teams, and developing contingency plans to support Google's massive scale infrastructure. You will partner with various stakeholders to implement facility strategies and maintain security and operational procedures. The team focuses on delivering unparalleled computing power and AI capabilities to global users. This position involves working with cutting-edge technologies including Linux clusters, network protocols, and large-scale hardware infrastructure. You will model teamwork and positive site culture while ensuring all operations align with organizational goals and safety standards.

Lead the enterprise AI architecture strategy to enable scalable and secure AI adoption across business units. Own the end-to-end architecture governance and technical direction for AI and GenAI solutions. Drive the design and roadmap of enterprise-level AI platforms and shared services to ensure scalability and cross-business adoption. Define and enforce Responsible AI, security, and compliance frameworks while resolving complex architectural challenges. Lead technology evaluation and selection, establishing enterprise-wide architecture patterns and engineering best practices to drive consistency and efficiency.

This role focuses on maintaining and repairing critical infrastructure systems within the facility to ensure smooth operations. You will be responsible for the upkeep of power systems, including electrical, water supply, and air-conditioning units. The position requires managing operational costs for utilities and maintaining accurate documentation of all maintenance activities. You will also coordinate with various teams to ensure equipment readiness and support the facility's daily functions effectively.

This role focuses on optimizing customer service operations through advanced chatbot automation and system management. You will lead cross-functional initiatives to enhance the customer experience and ensure smooth daily operations across the platform. The position requires strong analytical skills to monitor performance metrics and drive continuous process improvements within a fast-paced environment. You will be responsible for coordinating complex projects involving internal and external stakeholders while maintaining clear communication channels. Your work will directly impact operational efficiency by identifying root causes of issues and implementing scalable solutions. This is an opportunity to work at a high-growth technology company where your contributions will shape the future of customer support.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. ## Get to know our team In Product, ideas come alive. The world moves fast, and our culture is built on ownership, speed, and minimal bureaucracy. This is the environment that empowers you to make decisions, move quickly, and do what you believe is right. Our Product Managers move fast, learn from failure, and continuously iterate. As a product-centric organization, we work cross-functionally to build products from conception to launch, bringing together engineering, design, data, and business teams. Agoda Product Managers work closely with executive leadership and have high visibility across the organization, with direct impact on the company’s growth and strategy. We put travelers first and aim to create exceptional travel experiences through innovative product thinking. ## The opportunity This role is based in Bangkok/Seoul based. Our Senior Product Managers are analytical, hands-on, and highly data-driven. They are responsible for building products end-to-end, using analysis, experimentation, and rapid iteration to create solutions that are tailored to traveler needs. As our next Senior Product Manager, Localization (Korea Market), you will define product strategy and drive execution for experiences serving Korean travelers. You will partner closely with senior cross-functional stakeholders to identify opportunities, build impactful products, and deliver high-quality solutions for the Korea market. You will work with dedicated engineering resources that you help prioritize and allocate. We expect you to be hands-on, spend meaningful time with your SCRUM teams, and bring strong product judgment, experimentation mindset, and execution rigor. This role offers the opportunity to shape localized experiences at scale and influence how Agoda serves one of its key markets. This is an Individual Contributor role. ## In this role, you’ll get to * Develop a deep understanding of the online travel ecosystem, market dynamics, competitive landscape, and user needs in the Korea market * Define, build, launch, and optimize products and features through testing, experimentation, and rapid iteration * Drive localization initiatives that improve the experience for Korean travelers across the product journey * Partner closely with Engineering, Marketing, Legal, Design, Analytics, and other cross-functional teams to deliver high-impact solutions * Translate market insights, customer needs, and business priorities into clear product strategies and roadmaps * Use data and quantitative analysis to identify opportunities, prioritize effectively, and measure product performance * Collaborate across regions, product areas, and functions to solve complex problems and drive meaningful business impact ## What you’ll need to succeed * Bachelor’s degree in a technical or quantitative field such as Computer Science, Statistics, Engineering, Mathematics, or a related discipline * Proven ability to use analytics and quantitative methods to inform strategy, prioritization, and decision-making * Strong data skills, with the ability to independently analyze performance and generate actionable insights * Excellent communication skills in either Korean with the ability to communicate complex ideas clearly and influence a wide range of stakeholders * Excellent communication skills in English, with the ability to communicate complex ideas clearly and influence a wide range of stakeholders * Proven experience in Korea market localization, with a deep understanding of Korean consumers, market dynamics, and local product requirements * Experience developing, launching, and optimizing products in a fast-paced environment * Experience leading product strategy, go-to-market thinking, and cross-functional product development discussions * Strong entrepreneurial mindset and analytical problem-solving skills, with the ability to break down complexity and drive change * Hands-on approach with a strong sense of ownership and execution ## It’s great if you have * MBA or Master’s degree in Mathematics, Economics, Computer Science, Statistics, or a related field * Experience with data tools such as SQL, Python, R, or equivalent #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. ### **Discover more about working at Agoda** * Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/) * Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/) * LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda) * YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife) **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). **Disclaimer** We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. ## Apply Now [Product] Senior Product Manager (Korean Speaking) – Bangkok or Seoul Based +1 Are you open to relocate to Bangkok or Seoul? Are you open to an Individual Contributor position? Do you have strong data skills and a technical background (e.g. SQL, Python, R, or equivalent)? Do you as a candidate have a personal relationship with a current Agoda employee? If yes, please indicate how you know the employee? What is the employee’s name? Are you presently employed by any company within the Booking Holdings group, including but not limited to Kayak, OpenTable, Booking.com, Rental Cars, RocketMiles, FareHarbor, HotelsCombined, CheapFlights, Momondo, Priceline, or Getaroom? In which country/region are you currently based? Do you allow us to provide you TEXT/SMS updates of your interview process? We may engage with a service provider to do so. How did you hear about this job? Are you proficient in either of these languages at a business level? Do you agree to Agoda’s use of personal data from your application to improve our recruitment experience? We may collaborate and share your data with third-party providers for recruitment purposes and you may ask to remove your data at any time. We collect your gender information for diversity, equity & inclusion monitoring purposes. It is entirely voluntary to answer the question below. By choosing “prefer not to disclose”, your candidacy will not be impacted. To avoid actual or perceived impairment of our parent company’s independent auditor – Deloitte and to comply with applicable regulations of Securities and Exchange Commission of the United States, we need to seek approvals from our parent company before starting the interview process. With this, please confirm if you are currently or formerly have been associated with Deloitte or any of its subsidiary entities at any time including but not limited to any time as a direct employee, director, contractor, major shareholder, intern etc.? Email me about other job openings within the Booking Holding’s entities and recruitment-related newsletters  By submitting your Application you confirm you have read and agreed to Agoda applicants [Privacy statement](https://careersatagoda.com/privacy-statement/).

At Agoda, we bridge the world through travel. Founded in 2005 by two entrepreneurs passionate about making it easier for everyone to explore the world, we are now part of Booking Holdings (NASDAQ: BKNG) with a diverse team of more than 7,000 people from over 90 nationalities working in offices across the globe. Every day, we connect people to destinations and experiences through millions of accommodation options, flights, and activities worldwide. Data and technology sit at the heart of how we work. We run thousands of experiments a year, ship fast, and use insights to drive decisions at scale. If you are excited to help build the future of travel for the world, Agoda is the place to do it. In Product, ideas come alive. We are a product-centric organization where teams have end-to-end ownership and minimal bureaucracy. Our Product Managers move fast, test and learn, and are empowered to change any system in the company if it improves outcomes for our customers, partners, or people. The Tax product team sits within the FinTech product organisation, which owns platforms which power payment processing, financial operations and compliance for Agoda. These platforms are critical for Agoda to be able to launch new business models and products for our customers efficiently and in a compliant way. This role is BANGKOK-BASED, RELOCATION PROVIDED, reporting into the VP of Product, FinTech. As Director of Product – Tax Platform, you will directly manage a team of senior product managers and have end-to-end ownership of Agoda’s proprietary tax platform, which powers indirect tax for our business worldwide. You will define and drive Agoda’s product strategy to rapidly evolving global tax regulation, and oversee the multi-year transformation of our tax platform to be ready for the future needs of the business. This is a high stakes, high visibility role sitting within the FinTech leadership team, with expected frequent engagement with Agoda’s leadership team and other Booking Holdings brands’ executives. In this role, you’ll get to: * Own the vision, strategy, and roadmap for Agoda’s global tax platform covering tax master data, tax determination, invoicing/e‑invoicing, reconciliation, tax reporting, and indirect tax controls. * Partner with Group Tax to translate regulatory, audit, and business requirements into clear product outcomes and platform capabilities. * Lead product teams on large multi-year transformation initiatives to deliver a tax platform that can support multiple products, business models, and brands at Agoda and within the wider Booking Holdings Group. * Make buy‑vs‑build decisions for tax engines, e‑invoicing providers, and related services, and own the long-term integration strategy with external vendors and internal platforms. * Work closely with engineering leads to shape architecture, prioritize technical investments and ensure the platform can operate reliably for our business’ scale * Design and champion strong governance for tax configuration and change management, * Drive clear success metrics and reporting for tax platform initiatives and regularly communicate progress to senior leadership. What you’ll need to succeed: * 10+ years in product management or similar roles, with at least 5 years in a senior leadership role (Director, Head of Product, or equivalent). * Proven track record building or transforming in-house tax platforms at large-scale digital businesses (ecommerce, marketplace, OTA, mobility, or similar) in regulated and time-sensitive environments * Deep command of indirect tax for digital businesses — VAT/GST, marketplace and deemed-supplier regimes, withholding tax — and how these translate into system and data requirements. * Hands-on experience across the core tax platform stack: tax master data, rules configuration, tax determination, invoicing/e-invoicing, reconciliation, and reporting controls. * Demonstrated ability to break down ambiguous, multi‑year problems into a clear sequence of product milestones, with strong judgment on where to start, what to defer, and how to manage risk. * Excellent communication skills in English, with the ability to explain complex tax and platform topics in simple terms to senior non-technical stakeholders, and to drive alignment across diverse teams. * Comfortable working from our Bangkok office (hybrid model) and collaborating with globally distributed teams. It’s great if you have: * Experience integrating or working with leading indirect tax engines, e‑invoicing providers, or tax content vendors, and understanding their typical strengths and limitations. * Familiarity with large-scale financial and data platforms (for example ERP, consolidation/reporting tools, and financial data pipelines) and how tax systems interact with them. * Background in a quantitative or technical field (e.g., Computer Science, Engineering, Mathematics, Economics, or similar), or relevant professional qualifications in Tax or Accounting combined with strong product and systems exposure. * Experience working in multicultural, high-growth environments and navigating the complexity of operating across many countries and tax jurisdictions. Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, or any other legally protected characteristics.