Trustonic is hiring a Technical Operations Engineer in Bangkok to join its Technical Operations team supporting a global smartphone locking and device financing platform. The role involves executing mobile device testing and certification, creating and maintaining customer accounts and OEM tenant setups, completing provisioning activities, and processing customer service requests within SLAs using Zendesk and JIRA. The engineer will also help test new automation and GenAI tools, provide feedback to improve processes, and maintain operational documentation and SOPs. Candidates should be detail-oriented problem solvers with experience in technical support, NOC, technical operations, device testing or provisioning in an SLA-driven environment. A technician/technologist certification or bachelor's degree is required, along with fluent English, basic understanding of SaaS/cloud platforms and APIs, and ideally some Bash or Python scripting and familiarity with mobile technologies.
Browse Jobs & Search Results
Senior Manager – Store Setup & Equipment at Makro PRO (CP Axtra) leads end-to-end execution of new store setup, renovation, relocation, and expansion projects, with full accountability for store fit-out, fixtures, equipment, and readiness for store opening. The role ensures delivery on time, within budget, and to company standards. Duties include overseeing fit-out compliance with prototypes and lease conditions, managing equipment planning and deployment, controlling capital expenditure budgets and schedules, ensuring safety and legal compliance, and coordinating with Construction, Design, Procurement, Operations, Finance, and Property teams. Requires a relevant bachelor's degree, 7–10 years' experience with at least 3 years in leadership, and strong fit-out, M&E, and project management knowledge.
The Tenant Relation Team Leader 1 manages overall tenant relations to advance retail revenue, profitability, and sustainability. Key duties include acting as the daily point of contact between tenants and the team, providing operational advice on shop concepts and merchandise, and analyzing tenant satisfaction surveys to improve services. The role also involves advising tenant relation officers on performance and promotion preparation.
The Product Manager will drive development and evolution of Amity's Chatbot and GenAI Platform for contact centers. The role involves defining product vision, strategy, roadmap, requirements, priorities, KPIs, and release plans while collaborating with engineering, AI, design, business, and customer-facing teams. The successful candidate will gather and analyze customer requirements and feedback, translate business needs into product specifications, manage the backlog and sprint priorities, and guide chatbot, conversational AI, and GenAI capabilities from discovery through launch. The posting requires at least four years of relevant product management, ownership, or solution consulting experience in software or technology.
This graduate analyst role sits within Deloitte's Sales & Service offering in Bangkok, supporting the delivery of Salesforce-based customer experience engagements under the PMO. The position involves gathering client business and technical requirements, contributing to solution design and systems integration on the Salesforce platform (Sales Cloud and Service Cloud), and assisting with project coordination, on-time/on-budget delivery, and end-to-end customer journey follow-up. Candidates are expected to have at least one year of relevant PMO or project management support experience, a degree in Business, Engineering, Computer Science, IT or a related field, and familiarity with CRM processes. Working knowledge of front-end frameworks plus SQL, HTML and CSS, along with the ability to facilitate requirements workshops and consult with varied stakeholders, is required.
Commercial IT Manager at Suntory Beverage & Food supporting digital platforms for commercial teams across Thailand, Indochina, and regional clusters (Taiwan/Hong Kong and Malaysia/Singapore/Indonesia). The role acts as a technology partner for sales and trade marketing, owning platform performance, support, upgrades, and configuration.