This role focuses on driving seller growth and experience for Shopee's FBS (Fulfilled by Shopee) program in Bangkok. Responsibilities include leading strategic initiatives to accelerate seller growth, optimizing warehouse onboarding, defining and monitoring operational metrics, engaging sellers to gather feedback, coordinating with warehouse operations, business development, product, and customer service teams, and identifying process gaps to translate into operational improvements. Candidates should have 2–4+ years of experience in project management, seller operations, account management, or business operations, preferably in e-commerce, supply chain, or logistics. Strong analytical, stakeholder management, and data-driven decision-making skills are required, along with a proactive, ownership-driven attitude suited to a fast-paced environment.
Shopee
Company ProfileShopee is a leading e-commerce platform in Southeast Asia and Taiwan, operated by Sea Group (NYSE: SE). Founded in 2015, Shopee connects millions of buyers and sellers through a mobile-first marketplace that offers a wide range of products, integrated payment solutions via ShopeePay, and a robust logistics network through Shopee Express (SPX). The platform is known for its interactive shopping features including live streaming, gamification, and social commerce capabilities. Shopee operates at the intersection of e-commerce, fintech, and logistics technology, with a strong emphasis on localisation and mobile innovation. Career opportunities at Shopee Thailand span engineering, product management, data science, business development, operations, marketing, and corporate functions. Shopee offers a fast-paced, high-growth work environment with competitive compensation, comprehensive benefits, and the opportunity to work on products that serve millions of users across the region.
Company Profile
Shopee is a leading e-commerce platform in Southeast Asia and Taiwan, operated by Sea Group (NYSE: SE). Founded in 2015, Shopee connects millions of buyers and sellers through a mobile-first marketplace that offers a wide range of products, integrated payment solutions via ShopeePay, and a robust logistics network through Shopee Express (SPX). The platform is known for its interactive shopping features including live streaming, gamification, and social commerce capabilities.
Shopee operates at the intersection of e-commerce, fintech, and logistics technology, with a strong emphasis on localisation and mobile innovation. Career opportunities at Shopee Thailand span engineering, product management, data science, business development, operations, marketing, and corporate functions. Shopee offers a fast-paced, high-growth work environment with competitive compensation, comprehensive benefits, and the opportunity to work on products that serve millions of users across the region.
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This role supports vendor performance management within SPX Express operations in Bangkok. The position is responsible for monitoring vendor performance against agreed KPIs, identifying performance gaps and root causes, conducting regular performance reviews, and working with vendors and internal stakeholders to drive measurable improvement. The role also provides insights to support vendor allocation and capacity decisions, and continuously improves vendor performance management processes, SOPs and reporting. The ideal candidate holds a Bachelor's degree in Business, Logistics, Supply Chain Management or a related field, with 1-3 years of experience in logistics, operations, supply chain or vendor management. Strong analytical, problem-solving, communication and stakeholder management skills are required, along with proficiency in Google Workspace (Sheets and Slides).
This position leads structured problem-solving for P0 truck-related initiatives within SPX Express's middle mile line haul and shuttle operations, diagnosing root causes and designing corrective action plans. The role prepares senior leadership updates, coordinates across Network, Operations, Commercial, and Finance stakeholders, and identifies new cost and speed improvement opportunities. Candidates should have 4-6 years of total experience including top-tier management consulting, corporate strategy, or internal strategy/PMO work at a tech or e-commerce company. Strong structured problem-solving, advanced Excel/Sheets modelling, SQL proficiency, clear business communication, project management discipline, and a Bachelor's degree are required. Thai fluency is strongly preferred.
Vendor Management Lead role within Shopee's SPX Express operations in Bangkok, responsible for leading workforce vendor management across performance, capacity, and acquisition. Main duties include setting vendor performance standards, driving improvement plans for underperforming vendors, leading sourcing and onboarding, and developing vendor portfolio strategies in coordination with Commercial, Operations, and other stakeholders. The role also involves leading and developing the Vendor Performance and Acquisition team. Requirements include a Bachelor's degree in Business Administration, Supply Chain, Logistics, Operations Management, or a related field, and at least 5 years of experience in vendor management, sourcing, logistics, operations, or workforce management, preferably in a team lead or managerial capacity. Candidates need strong analytical, stakeholder management, and negotiation skills, with the ability to manage multiple priorities in a fast-paced operational environment.
Regional Seller Operations role based in Bangkok with Shopee, focused on optimizing seller operations across regional markets. The position involves monitoring seller performance metrics, resolving complex seller-related issues, driving process improvements through AI and automation, and collaborating with cross-functional teams including product, engineering, and local markets. The role emphasizes data-driven insights to enhance platform policies and the seller experience. The role requires a relevant degree in Business, Engineering, or a related field, 1-3 years of experience in management consulting (tech company experience is a plus), strong analytical and problem-solving skills, and proficiency in SQL and/or Excel. Candidates should have excellent stakeholder management and communication skills, with the ability to work in a dynamic, multicultural environment.
The Operations Execution Lead (SPX Express) is responsible for leading day-to-day manpower execution across multiple facilities, ensuring reliable manpower fulfillment and on-time deployment. The role guides the Execution team, works with Operations and manpower vendors to manage gaps and risks, and establishes execution standards, SOPs, and escalation processes. It also drives process improvement and the rollout of manpower-related initiatives. The position requires a Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Operations Management, or related fields, with 3–5 years of relevant experience. Candidates should have team leadership or multi-facility coordination experience, strong problem-solving and analytical skills, and the ability to manage stakeholders and vendors in a fast-paced environment.
The HR Business Partner role sits within Shopee's People team in Bangkok, supporting the Scommerce business unit. The position partners closely with business leaders to implement an effective people strategy, coach stakeholders, and influence significant business decisions. Core duties include administering performance management and compensation planning, supporting change initiatives, identifying future skill needs, and driving employee engagement strategies based on survey feedback. The role requires a Bachelor's or Master's degree in business administration, human resources, or a related field, plus 3-7 years of HR management experience. Candidates must understand employment legal practices, thrive in dynamic and ambiguous environments, and communicate clearly with stakeholders at all levels.
Contract role based in Bangkok with SPX Express, the logistics arm of Shopee, supporting partner and seller operations. The position owns escalated operational issues, conducts root-cause analysis, drives process improvements, and works cross-functionally with Operations, Product, Sales, and Customer Service teams. The role also prepares reports, tracks issue resolution outcomes, and provides management with insights based on operational data and trends. The role requires a bachelor's degree in Business Administration, Logistics, Operations Management, or a related field, plus experience in operations, seller management, logistics, or process improvement. Candidates need strong problem-solving and analytical skills, proven experience handling escalations end-to-end, and the ability to coordinate stakeholders in cross-functional, fast-paced environments.
SPX Express (Shopee) is hiring an Operation Support staff in Bangkok to support Fleet and Hub Operations performance. The role assists management with day-to-day coordination of business operational activities and administrative tasks, helps handle or assist projects including working scope and operation performance tracking, coordinates with hubs to examine business operations, summarizes operations performance and ground staff attendance, and solves issues related to workflow operations. Candidates need a bachelor's degree in any field, strong problem-solving, communication, and coordination skills, analytical skills to measure performance and monitor operations, and proficiency in Microsoft Office or Google G-Suite. Experience in the logistics industry, especially express business, is a plus. The role requires working 6 days per week, 9:00 AM to 6:00 PM, with alternating holidays on Saturdays or Sundays.
This role is part of the Operations team at Shopee, focusing on the end-to-end operational process from buyer search to product delivery. The position involves driving strategic initiatives across markets to achieve business impact in growth, profitability, and efficiency. The role requires defining project scope and deliverables, acting as an escalation point for problems, and supporting data analysis and competitor benchmarking. Key qualifications include strong critical thinking, project management skills, and the ability to work in a fast-paced environment.