Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know Our Team** Fintech is one of the fastest growing areas in Agoda and we are rapidly expanding our tech team. We work closely with the finance business team and our Fintech product owners to reduce risk, drive efficiencies and move on new market opportunities in this exciting field. We have a wide range of projects from traditional finance to cutting-edge customer fintech. For example, reconciliation using Big Data technologies, growing and optimizing customer payments options, tax calculations in milli-second response times and a mesh of supplier payment options like virtual credit cards. It’s a hot field and the perfect mix of data engineering and backend engineering. **The Opportunity** **In this role, you will not only develop robust backend systems but also architect and maintain scalable data pipelines and storage solutions that support complex data collection, processing, and analysis. Your dual expertise in backend and data engineering will play a crucial role in optimizing our financial technology solutions and driving informed business decisions through reliable data insights.** **In This Role, You’ll Get to** * Think and own the full life cycle of our products, not just a single piece of code – from business requirements, technology selection, coding standards, agile development, unit and application testing, to CI/CD and proper monitoring * Design, develop and maintain platforms and data pipelines across fintech * Boost System Performance: build systems that are stable, scalable, and highly performant to meet the dynamic demands of the financial landscape * Write great code and help others write great code – mentor people in your team and wider * Collaborate with other teams and departments * Exceptional problem-solving skills coupled with a strategic mindset are essential. You possess the ability to adapt to new changes and the foresight to anticipate future needs. Leadership at Agoda isn’t just managing tasks but inspiring innovation and driving vision into reality. * Foster Cross-Functional Collaboration: work with diverse teams to drive forward product and technology goals * Shape our future team: Play a pivotal role in recruiting and onboarding exceptional talent **What You’ll Need to Succeed** * **10+ years** of experience with strong proficiency in **Java, Kotlin, Scala, or C#**with a proven track record of developing high-performance applications in production settings. Insightful experience with big data technologies like Hadoop, real-time processing frameworks (e.g., Apache Spark), and advanced knowledge of SQL and data architecture. * Thinks in systems: their edge cases, failure modes, and life cycles * Uses a metrics driven approach and can make informed decisions using data * You are passionate about the craft of software development and constantly work to improve your knowledge and skills * Experience with Scrum/Agile development methodologies * Excellent verbal and written English communication skills * Experience with operational excellence and a deep understanding of metrics, alarms and dashboards **It’s Great If You Have** * Experience working in a modern FinTech or Payments organization * Domain knowledge in any of these areas: financial reconciliation, financial reporting, tax, payout methods like virtual credit cards or customer payments * Hands-on experience working with technologies like Spark for data processing, ETLs for data pipelines and queueing systems (Kafka, RabbitMQ). * Core engineering infrastructure tools like GitLab for source control and Continuous Integration, Kubernetes * Experience developing, maintaining and debugging large-scale distributed systems * Experience in leading projects, initiatives and/or teams, with full ownership of the systems involved **This position is based in Bangkok, Thailand. (Relocation package is provided)**

You will operate at the intersection of Marketing, data, product development, and generative AI. This role involves identifying high-value workflows, translating business problems into clear product requirements, and developing solutions using SQL, Python, and generative AI technologies. You will work directly with data and AI tools to understand user workflows in detail and take ownership of delivering measurable outcomes. The team focuses on a small number of high-impact initiatives, including experiment analysis, business reporting, campaign operations, and SEO/AEO content workflows. You will partner with developers and Marketing teams to turn successful prototypes into reliable products. This includes designing evaluation frameworks, leading user research and pilots, and driving rollout and adoption. You will measure the impact of these products on employee productivity, output quality, and business outcomes. The role requires a strong sense of ownership and the ability to collaborate effectively across Marketing, Analytics, Product, and Technology teams.

You will operate at the intersection of Marketing, data, product development, and generative AI to build scalable solutions. This role involves identifying high-value workflows, translating business problems into clear product requirements, and developing prototypes using SQL and Python. You will partner with developers and Marketing teams to turn successful ideas from prototype through deployment and adoption. The focus is on delivering measurable outcomes through AI-enabled tools rather than traditional reporting or coordination. You will quantify opportunities by establishing current effort, pain points, user base, and potential business value. You will design evaluation frameworks covering output accuracy, reliability, usability, safety, and appropriate human review. You will lead user research, pilots, and iterative testing with analysts and channel specialists. The role requires driving rollout, documentation, training, and adoption in partnership with sponsoring teams while measuring hours saved and downstream business impact. You will maintain a prioritized portfolio of Marketing AI opportunities and communicate progress, learnings, and recommendations to senior stakeholders. You will monitor developments in AI capabilities and identify when existing products should be improved, expanded, or retired. You will contribute reusable tools, standards, and playbooks that help Marketing teams build better AI-enabled workflows independently. This is a hands-on role requiring strong product thinking and the ability to break ambiguous problems into structured workstreams.

You will join Agoda's Display & App Marketing engineering team to build and maintain large-scale systems that power performance marketing across global advertising channels. Your work will involve managing high-volume hotel feeds, processing advertisement images, and integrating with major advertising platforms like Google Ads and Meta. You will collaborate closely with Marketing, Product, and Data teams to deliver reliable, efficient, and scalable engineering solutions that drive real business impact. This role offers the opportunity to shape systems and working methods end-to-end, from design and implementation to operational excellence at a global scale. You will design, build, and operate backend services and data pipelines that support performance marketing use cases, including hotel feeds, ad platform integrations, and experiment data. You will actively participate in the full development lifecycle, from design and implementation to testing, deployment, and production support. You will proactively identify and improve system reliability, scalability, data quality, and operational efficiency while writing clear, maintainable code and engaging in code reviews and technical discussions.

Agoda is seeking a commercially minded and highly motivated lawyer to navigate complex competition, regulatory, consumer, and disputes issues across APAC, Europe, and other key markets. This role is ideal for a competition lawyer, disputes specialist, or regulatory lawyer with competition experience who is eager to work on a broad range of matters within a fast-moving digital platform business with a global footprint. The successful candidate will support the business on competition and antitrust issues, regulatory inquiries, litigation, and dispute-resolution matters while managing legal risks and collaborating with cross-functional teams. The position requires sound legal judgment, strong analytical skills, and the ability to manage complex multi-jurisdictional matters with a practical, business-oriented approach. The role involves advising business stakeholders on competition-law risks, supporting regulatory inquiries and dawn raids, managing contentious matters, and ensuring regulatory readiness. You will coordinate external counsel, develop case strategies, and work closely with Legal colleagues and stakeholders across Product, Supply, Marketing, and Finance. Additionally, you will contribute to training, compliance materials, and risk management strategies, helping the business move quickly while maintaining strong legal and compliance standards.

You will be responsible for managing hotel-level relationships within Japan, focusing on growing the coverage and quality of Agoda's supply network. You will work closely with a portfolio of high-growth supply partners to identify revenue opportunities and implement innovative solutions. Your role involves strategic consulting to help partners excel on the Agoda platform, requiring a deep understanding of accommodation needs and market dynamics. You will serve as a direct contributor to Agoda's market leadership by fostering long-term, cross-border partnerships that deliver value to both the company and its customers. This position requires you to engage with partners through various communication channels, including phone, email, and webinars, to drive business growth. You will utilize data and internal dashboards to prioritize tasks and execute focused project sprints. Additionally, you will train partners on Agoda's technologies and tools while monitoring results and tracking progress in internal systems. The role demands a proactive approach to responding to partner requests and maintaining high standards of service in a competitive industry.

This role focuses on managing hotel-level relationships within Japan to grow the coverage and quality of Agoda's supply network. You will work with a portfolio of high-growth supply partners, serving as a strategic consultant who offers advice on how to excel on the commercial platform. The position requires close collaboration with partners to identify revenue growth opportunities and innovative solutions. You will be responsible for executing focused project sprints and training partners on Agoda's technologies, tools, and models. The role demands the ability to prioritize daily tasks, monitor results, and track progress using internal systems and data dashboards. You will communicate efficiently with partners through various channels, including phone, email, messaging, and webinars, ensuring timely and effective responses to all requests.

You will drive recruitment strategies for Agoda's Technology Department, focusing on identifying high-quality technical talent globally. Acting as a subject matter expert, you will partner with senior leaders and hiring managers to deliver exceptional hiring outcomes and meet business objectives. Your role involves end-to-end management of the recruitment process, from sourcing and screening to closing, while fostering an inclusive and diverse candidate experience. You will collaborate closely with Tech Sourcers and stakeholders to align on recruitment targets and implement creative sourcing strategies. By leveraging data and market insights, you will influence hiring decisions and optimize recruitment pipelines. This position requires the ability to operate autonomously in a fast-paced environment while maintaining strong cross-functional partnerships.

You will lead the Financial Planning & Analysis (FP&A) and Commercial Finance teams for Agoda, serving as a direct report to the CFO. This strategic role involves partnering with senior leaders across the organization to provide analytical support for critical business decisions. You will be responsible for budgeting, forecasting, and managing the company's full P&L while driving growth and operational efficiency. In this leadership position, you will oversee the development of financial strategies and collaborate with cross-functional teams to understand business economics. You will lead the monthly financial review process and board content creation, integrating financial results with business performance storytelling. Additionally, you will manage internal and external stakeholders, including auditors and regulators, to ensure financial and operational adherence.

You will join the Customer Experience Group (CEG) Consumer team to design self-service tools that help customers resolve booking issues. Your work will focus on reducing friction and frustration in the guest experience. As a senior designer, you will lead the direction and execution of these experiences across the space you own. You will collaborate closely with product managers, engineers, researchers, and cross-functional partners to drive your segment of Agoda and deliver solutions to complex challenges. You will be responsible for running discovery phases to define product requirements and testing prototypes with users to gather feedback. You will present your work to peers and leadership both asynchronously and in person. You will actively participate in weekly design critiques, workshops, all-hands meetings, and squad meetings. Additionally, you will document your design process and decisions to ensure clarity and alignment across the team.