Agoda is hiring an Application Specialist – Salesforce Developer for its Strategic Partnerships team in Bangkok. The role bridges day-to-day Salesforce execution with broader business needs, implementing features, improving process efficiency, supporting data quality, enabling adoption, and coordinating with Commercial, Operations, Product & Tech, Marketing, and Finance teams. Responsibilities include leading or supporting Salesforce migrations, gathering business requirements, implementing automation using Flows, Process Builder, and APEX/JavaScript, performing core Salesforce administration, supporting end users, and maintaining dashboards and data quality. Candidates need 3+ years of hands-on Salesforce experience, strong platform knowledge, and Salesforce Administrator and Advanced Administrator certifications.
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Agoda is hiring an Engineering Manager for its Developer Platform & DevOps team in Bangkok, with relocation provided. The role leads a team of at least five engineers responsible for core developer platforms, CI/CD, source control, service discovery, and deployment tooling used across Agoda's R&D. The manager combines hands-on software development with people leadership, setting technical direction and improving developer productivity, reliability, and security at scale. The position requires strong full SDLC software development experience, coding in Go or Python, and applied knowledge of CI/CD, DevOps, containerisation, and cloud-native practices using Git, Docker, and Kubernetes. Experience managing Agile or Scrum teams and making data-driven decisions is expected. Familiarity with React.js, Ansible, Consul, Vault, PostgreSQL, or Elasticsearch is a plus.
Operations Specialist role at Agoda, based in Bangkok with relocation support, within the Strategic Partnerships department. The role processes and coordinates operational requests and projects supporting B2B partners (Managed and/or Self Serve) across sign-up, on-boarding, payouts, and the partner Knowledge Center, with specialization in contracting, payments, system administration, or partner experience. Responsibilities include handling inbound tickets, driving medium-sized process improvement projects, coordinating with Legal, Privacy, Fraud, Finance and Accounts Payables, maintaining SLAs, and providing peer training. Requirements include 3+ years of experience in Global Operations, strong analytical and project leadership skills, fluency in English, and the ability to manage multiple projects in a fast-paced environment. Nice-to-haves include SQL/MySQL knowledge, CRM/ticketing system experience, and a legal or commercial background.
Product Operations Analyst role based in Bangkok within Agoda's Content team. The position focuses on project management and operations, including owning content projects end-to-end, sourcing and improving content quality and quantity, generating product innovation ideas, collaborating across teams, preparing reports and presentations on team KPIs, and conducting data analysis to drive meaningful actions. Candidates need a Bachelor's degree, 1-2 years of Product Operations experience, hands-on skills in SQL, Python, AI, MCP and LLM, plus Excel and PowerPoint. The role requires fluency in English, a proactive and detail-oriented mindset, and the ability to work independently. Candidates must already have work authorization in Thailand; visa sponsorship is not provided.
Agoda is hiring a Global Visa Coordinator on a 6-month contract based in Bangkok, within the People and Organization Development team. The role supports coordination of business-travel arrangements for Agoda employees worldwide, focusing on operational execution, stakeholder and vendor coordination, case tracking, documentation, invoicing, and responsive support to employees and internal stakeholders. The successful candidate will coordinate travel cases, monitor progress, manage invoices and documentation, and provide information on visa processes and timelines. Requirements include a bachelor's degree or equivalent (fresh graduates welcome), good written and spoken English and Thai, strong coordination and communication skills, attention to detail, and the ability to manage multiple cases and meet deadlines.
Agoda is hiring a Senior Product Designer for the Trip Marketing team, based in Bangkok with relocation provided. The role leads the design of cross-sell and recommendation experiences across user touchpoints, partnering with engineers, user researchers, and product managers. The designer will set UX strategy, drive complex initiatives, and own the design process from discovery to delivery in a hybrid setup (3 days office, 2 days WFH). Candidates need 6+ years of full-time product design experience, strong UI craft, and a portfolio demonstrating user-centered web and mobile design. Experience with research, stakeholder management within agile teams, and articulating design rationale is required.
Agoda is hiring a Support Associate based in Bangkok, Thailand, to provide customer support in Korean and English for its Customer Service Team (CST). The role involves handling a high volume of guest and partner inquiries via phone, email, and chat, taking end-to-end ownership of booking issues such as changes, cancellations, and payments, and working toward individual and team KPIs. The position operates on a 24/7 rotating shift schedule, including nights, weekends, and public holidays, under a hybrid work model that is primarily work-from-home with periodic on-site collaboration. Candidates must hold a bachelor's degree and have at least one year of full-time work experience. Native-level Korean and business-level English are required, along with strong customer focus, problem-solving skills, and the ability to remain calm and accurate under pressure. Prior customer support, contact center, travel, e-commerce, hospitality, or BPO experience is considered a plus.
Agoda is hiring an Employee Relations Senior Consultant to join the Global Employee Relations team within People and Organization Development. The role acts as a senior individual contributor and escalation/advisory partner to ER Services, HR Business Partners, and leaders, focusing on complex or precedent-setting employee relations, employment policy, workplace risk, and industrial relations across global operations rather than routine case management. The consultant strengthens ER governance, quality assurance, policy and process design, risk insight, and organizational capability, partnering with Legal, Compliance, People Analytics, and local ER/HRBP teams. Candidates need at least 8 years of relevant ER/Labor Relations/policy/HRBP experience in large complex organizations, strong employment law and dispute resolution knowledge, fluency in English, and a degree in HR, Law, Industrial Relations, or equivalent.
Agoda is hiring a Senior Manager, Tax Controversy based in Bangkok (with relocation provided from Singapore). Reporting to the Global Lead for Tax Controversy, the role leads and supports global tax audits, disputes, tax authority engagement, and defense of direct and indirect tax positions across multiple jurisdictions. The position owns all phases of controversy matters, shapes best-practice frameworks, and partners with Government Affairs, Legal, and Commercial teams to influence tax policy in key markets. The ideal candidate is a senior tax professional with strong technical expertise in tax law, significant experience managing complex cross-border controversies and regional tax disputes, proven negotiation skills, and a track record of developing robust audit defenses. The role requires 8-10 years of relevant experience in tax controversy, audit defense, or tax litigation, ideally with Asia Pacific exposure, and the ability to work independently in a fast-paced, multicultural environment.
Agoda is hiring an Area Manager, Homes Supply to lead the expansion of non-hotel accommodation supply (serviced apartments, homes, private villas, farm stays, chalets, boats, etc.) in Thailand and Vietnam. Based in the Bangkok office, the role involves sourcing and acquiring new supply, managing and optimizing relationships with key accommodation partners, and combining on-the-ground insights with data analysis to drive strategic opportunities and country commercial targets. The position requires more than 7 years of professional experience with fluency in English and Thai. Candidates should have proven leadership skills, relevant commercial or business development experience, strong analytical abilities, and experience in e-commerce, online businesses, or technology (consulting background is a plus).