This role requires leading a high-performing Enterprise Sales team to drive revenue growth and strengthen strategic customer relationships. The position involves delivering innovative ICT and digital solutions across key industry sectors while ensuring long-term customer success. You will be responsible for sales performance, customer retention, and business expansion, requiring a strategic approach to talent development and organizational leadership. You will partner closely with cross-functional teams including Product, Marketing, Technical, and Operations to support solution development and winning customer proposals. The role demands a customer-centric mindset and the ability to champion customer needs across internal stakeholders. You will drive market leadership by monitoring trends, competitive activity, and emerging business opportunities to generate actionable insights for continuous improvement.
This role involves managing customer orders and tracking their progress through internal systems such as SAP and order tracking tools. The position requires handling customer complaints within the CRM system and ensuring that products meet customer conditions at Q-Care. You will coordinate closely with factories to ensure timely delivery of goods to the final customer.
Lead large, transformational deals from origination through delivery stabilization as a customer-facing executive. You will manage cross-functional teams, drive deal structuring, and ensure customer value and Microsoft profitability. This role involves leading Strategic Deal pursuit, negotiation, and close phases, as well as overseeing delivery stabilization and financial performance. You will act as the main counterpart for the customer and work closely with executive sponsors to shape business outcomes. The position requires leveraging the full breadth of Microsoft resources to deliver differentiated solutions and manage escalations effectively. You will be accountable for the financial performance of the deal, including Azure Consumed Revenue (ACR), ISD revenue and margins, and approve key deal levers. You will manage escalations and conflict resolution, ensuring open dialogue and win-win solutions. Collaboration across internal leaders and sharing knowledge are essential to achieve common objectives. The role demands adaptability and resilience in the face of uncertainty, with a focus on continuous learning and innovation.
You will serve as a trusted advisor and advocate for Google, focusing on small and medium-sized businesses (SMBs) in the region. Your primary role involves building strong, long-term relationships with clients through regular consultations and sales pitches. You will translate client business needs into powerful advertising solutions to help them achieve their growth objectives. By leveraging Google's advertising platforms, you will drive incremental revenue and deliver exceptional customer experiences that foster loyalty and business success. As part of the Google Customer Solutions team, you will work collaboratively with sellers to shape the future of advertising in the AI era. You will manage a portfolio of clients, uncovering opportunities for growth and managing risks to ensure consistent achievement of quarterly goals. Your ability to communicate fluently in English and Thai will be essential in engaging with a diverse client base and delivering Google-caliber partnership management and analysis.
The Google Cloud Platform team empowers customers to transform their businesses through cloud-native technology. As a key member of an entrepreneurial team, you will partner with business units to differentiate Google Cloud and serve as the primary technical advisor for clients. You will engage in technical-led conversations to understand business challenges, troubleshoot issues, and architect cross-pillar solutions that drive value. This role requires a blend of business acumen and technical expertise to identify new business opportunities and manage the full lifecycle of technical engagements, from proof-of-concepts to delivery and implementation. You will focus on pursuing and winning new business workloads while driving engagement within existing accounts. Your responsibilities include defining delivery and consumption plans, presenting solutions to technical and business leaders, and facilitating the transition from sales to implementation teams. You will leverage a broad technical background in infrastructure and application modernization to help customers achieve their digital transformation goals.
The Google Cloud Platform team empowers customers to transform their businesses through secure, reliable, and scalable cloud-native solutions. As a Platform Customer Solutions Consultant, you will partner with sales teams to differentiate Google Cloud Platform (GCP) and serve as the primary technical advisor for clients. You will engage in technical-led conversations to understand business challenges, troubleshoot complex issues, and architect cross-pillar solutions that drive value. This role requires a strategic mindset to identify new business opportunities and manage the technical lifecycle from initial engagement through to successful delivery and implementation. You will play a pivotal role in helping developers, enterprises, and government agencies leverage Google's technology to solve critical business problems. By combining deep technical expertise with strong communication skills, you will lead proofs-of-concept, conduct workshops, and present solutions to technical and executive stakeholders. Your ability to navigate the full business cycle—from defining delivery plans to transitioning work to implementation teams—will be essential to driving customer success and accelerating digital transformation.
The Google Cloud Platform (GCP) team empowers organizations to transform their businesses through cloud-native technology. This role involves partnering with cross-functional teams to drive business growth for clients by providing technical advisory and clearing deployment blockers. You will manage the execution of deployment plans, transitioning workloads into production while ensuring customers realize maximum value from their investment. The position requires a strategic approach to technical leadership, focusing on accelerating adoption and identifying expansion opportunities within existing accounts. As an Outcome Customer Engineer, you will play a pivotal role in helping customers navigate their digital transformation journey. You will work directly with technical stakeholders and executive leaders to design and implement solutions that leverage Google's cutting-edge infrastructure and tools. The role demands a deep understanding of cloud architecture, deployment planning, and change management to ensure successful project delivery and long-term customer success.
This role drives operational excellence across customer support departments by ensuring positive customer outcomes and building high-performing teams. You will partner with regional stakeholders to provide scalable, customer-centric solutions that support Grab's business growth and transformation agenda. The position focuses on optimizing processes and leveraging AI and automation to improve service quality and operational efficiency. You will lead critical initiatives including Customer Success and Executive Escalation, overseeing complex case handling and customer advocacy. The role involves managing the enablement team to drive AI transformation and process excellence, as well as leading the Grab Support Commercial team to improve sales performance and sustainable business growth through Telesales and GFB Inside Sales.
This role is responsible for driving operational excellence across customer support departments by ensuring positive customer outcomes and building high-performing teams. The manager will lead initiatives to optimize processes and leverage AI and automation to improve service quality and efficiency. The position involves partnering with regional teams to provide scalable, customer-centric solutions that support Grab's broader business growth and transformation agenda. The role requires leading complex customer resolution efforts, including executive escalations and high-sensitivity cases. The manager will oversee the enablement team focused on AI transformation and process excellence, as well as the commercial team responsible for telesales and inside sales performance. Strong governance is required to manage BPO partners and ensure cases are resolved with appropriate documentation and quality standards.
We are seeking a dedicated Premier Academy Specialist to join our team and drive the success of our premier academy initiatives. This role involves managing key relationships with partners and stakeholders to ensure the delivery of high-quality educational programs and training sessions. You will be responsible for coordinating logistics, tracking performance metrics, and ensuring that all academy activities align with organizational goals. The ideal candidate will have a strong background in education, training, or customer success, with a proven ability to manage complex projects and communicate effectively across diverse teams. In this position, you will play a critical role in developing and implementing strategies to enhance the academy's impact and reach. You will work closely with internal teams to design curriculum materials, organize events, and provide ongoing support to participants. Success in this role requires a proactive approach to problem-solving, attention to detail, and a commitment to delivering exceptional value to our partners and learners.