Outcome Customer Solutions Consultant, Google Cloud - Google

The Google Cloud Platform (GCP) team empowers organizations to transform their businesses through cloud-native technology. This role involves partnering with cross-functional teams to drive business growth for clients by providing technical advisory and clearing deployment blockers. You will manage the execution of deployment plans, transitioning workloads into production while ensuring customers realize maximum value from their investment. The position requires a strategic approach to technical leadership, focusing on accelerating adoption and identifying expansion opportunities within existing accounts.

As an Outcome Customer Engineer, you will play a pivotal role in helping customers navigate their digital transformation journey. You will work directly with technical stakeholders and executive leaders to design and implement solutions that leverage Google's cutting-edge infrastructure and tools. The role demands a deep understanding of cloud architecture, deployment planning, and change management to ensure successful project delivery and long-term customer success.

• Develop and orchestrate structured deployment plans across customer, professional services, and partner teams.
• Manage timelines, clear technical blockers, and ensure readiness for production deployment.
• Drive workload ramp-up and track progress from agreement to consumption phases.
• Provide technical support during migration, implementation, and delivery phases.
• Identify and pursue expansion opportunities for new workloads within existing accounts.
• Drive product usage to help customers realize ongoing value and secure future renewals.

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in deployment planning, orchestration, or change management.
• Proficiency in programming languages, debugging, or systems design.
• Strong experience engaging with technical stakeholders and executive leaders.
• English proficiency is required for all roles.

• Experience promoting technical solutions in infrastructure, application, data, or security modernization.
• Proficiency in Python or Java for removing blockers and accelerating deployment.
• Experience working with product and capacity teams to resolve technical issues.
• Deep knowledge of Google Cloud products and competitive differentiation.
• Experience developing solutions in a fluid, digital-native environment.