At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team:** The Fintech Commercial team is the glue between external Fintech partners (schemes, PSPs, issuers) and Agoda’s Finance department. We represent the business side of Agoda’s “Pay-in” (Consumer Payments) and “Pay-out” (Business payments) pillars within the Agoda Fintech ecosystem. Together with our Fintech partners and cross-functional stakeholders, we identify and implement payments optimization initiatives, launch new payment methods and drive Fintech innovation across Agoda. **The Opportunity:** We are looking for a talented, results-oriented Payments Operations Analyst to join the Agoda finance team. You will: * Analyze payment partner commercials * Validate strategic deals and own invoice reconciliation * Run financial analysis and data-driven insights * Drive business case development for new fintech initiatives This is an ideal role for someone with 2–4 years’ experience in Finance, Fintech/Tech, or Consulting industries, who wants exposure to payments partner management at scale. Successful candidates tend to have strong analytical and data skills and are self-starters who are comfortable working in environments defined by volatility, uncertainty, complexity and ambiguity. In addition, good performers in this role are organized, possess effective interpersonal skills and can successfully partner with cross functional teams in a result-oriented manner. **In this Role, you’ll get to own:** **Commercial Operations & Controls** * Perform monthly reconciliation of fintech partner commercials (PSPs, Payment schemes, etc.) on a timely basis * Validate partner invoices against contractual terms and transaction-level data * Ensure reconciliation data pipelines remain accurate and complete by coordinating with BI and external partners * Be the trusted owner of reconciliation controls, maintaining clear documentation and partnering with stakeholders to ensure smooth audit walkthroughs each cycle * Maintain documentation trails and process controls in accordance with Finance governance **What You’ll Need to Succeed:** **Required** * Bachelor’s degree in Finance, Accounting, Economics, Business, or related field * Minimum 2 years of experience in:Consulting (Big4 preferred), Corporate Finance, Fintech / Payments, Commercial Finance or Deal Analytics * Advanced Excel skills: financial modeling proficiency required * Analytical mindset with strong quantitative skills * Detail-oriented with strong internal control awareness * Good written and verbal communication skills in English **Preferred** * Experience in payment ecosystem (PSPs, Payment schemes, etc.) * Exposure to SQL or data querying tools * Experience building structured business cases for senior stakeholders * Experience working cross-functionally in fast-paced environment * Knowledge of OTA business models (Merchant, Agency, Commission-based etc.) #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team:** In the age of technology, things are constantly changing. The travel market is much the same, being more dynamic and complex than ever. Agoda’s Legal team is well suited to take on the challenges presented, adopting a proactive mindset to tackle challenges and solve problems. We are quick on our feet, decisive, and collaborate with multiple departments. We hire out-of-the-box thinkers that are well grounded with ethics and legal knowledge to ensure that Agoda achieves the right results, the right way. **The Opportunity:** This is an exciting opportunity to lead,develop and grow a role within the Commercial and Corporate Team.Seeking a senior, seasoned,able, confident,curious and self-motivated lawyer (to be based in Bangkok) to join the Agoda Commercial and Corporate Legal team who will work closely with other stakeholders in the Booking Holdings group and particularly with colleagues across the Group brands. This is an important role, reporting to the VP of Commercial and Corporate, leading and owning the relations with the Supply team that manages 100% of Agoda’s property relationships. There is a high focus on supply contracts, B2B relationships, all matters relating to hotel/property relationships, general commercial matters and Supply Team operational improvements. You will have an opportunity to be the sole POC for what is one of Agoda’s most dynamic and important teams – right at the heartbeat of the Agoda model. *This role is based in Bangkok, with relocation and work visa provided for those who aren’t yet based in-market **No full-remote options** **In this Role,you’ll get to:** * Be the key decision maker for certain legal decisions in conjunction with business stakeholders and escalates other key decisions. You will ensure collaborative engagement with teams across the Agoda Legal Team and manage escalations to senior management (including GC and CEO). * Draft and negotiate international, commercial agreements with a focus on strategic partnerships, B2B, supply distribution, new initiatives, marketing, and public relations. * Own and lead the legal support with a critical business partner that covers 100% of all supply relationships for Agoda.With a small team you will help develop junior team members coaching and mentoring. * Actively engage with Agoda senior management at a C-suite level. * Provide well-reasoned, practical legal advice on a wide-range of legal and business matters and processes.You will be the “go to person” for the Supply team and will dovetail your priorities with their priorities and strategy. * Be fully autonomous for management of the legal Supply team together with the creation and delivery of departmental and team objectives. * For Supply stakeholders – lead the provision of advice, strategic direction and commercial solutions relating to litigation and disputes. Managing these with smart,innovative and P&L focused solutions.Draft key agreements with hotel partners, manage disputes and drive continual improvement and innovation. * As a true business partner,to maintain regular communication with key business teams, including senior level management, global legal team, finance and tax, and external counsel. * Drive and implement contract standards and controls, including that which happens at the holding company and/or sister-brand level. * Be the lead contact to drive new policies, procedures, training, and templates with the goal of fostering efficiency and compliance– with a lens on efficiency and innovation. * Influence senior stakeholders on innovative implementation of key legislation across broad legal areas specific to Supply. * Support the VP of Commercial and Corporate in ideation and implementation of pan team strategies,initiatives and innovation. You will work across the Agoda legal team driving collaboration,efficiencies and a deep level of cross team engagement. **What you’ll Need to Succeed:** * 12+years post qualified experience with a high level of impact. * Demonstrable ability to work autonomously with proven management and leadership experience of small-medium sized teams.High level of commercial awareness and business acumen. * Autonomous ability to manage and lead a multitude of complex and strategic legal matters and demonstrates a broad vision for the function. Ability to create, drive and own a strategy for the Supply legal team ensuring that vision and strategy is aligned with the annual business goals. * 1st class communication (verbal and written) and organization skills with high level of English proficiency.Exceptional legal drafting skills. * Experience in negotiating and influencing high complexity and risk matters externally (including government authorities). * Have the ability to provide commercial, innovative legal solutions to a fast paced and challenging business partner.A passion to drive efficiencies and process improvement – including the use of Gen AI. * Qualified lawyer/attorney with current entitlement to practice.Strong academic credentials, top-tier law firm experience plus prior in-house and significant contracting and commercial experience. * History of providing simple, concise & pragmatic advice for legal matters with high complexity and risk or strategic importance, always ensuring communications cut through complexities,are simple,avoid jargon and appropriate for the target audience. Making the complex simple with a wide range of stakeholders. * Deep experience in dealing with general commercial contracting matters, B2B relationships,procurement and disputes– ideally within the travel or B2B space. This role will be the sole contact for all supply related matters (including disputes) for the Agoda One Supply division. * Proactively anticipating issues that are yet to come for the business supported areas with holistic awareness across the organization.Create innovative solutions that take account of risk appetite and business goals. * Interact with colleagues, both legal and commercial, from the Supply/Key Accounts teams as well as Product Team to drive collaboration,consistency and alignment of operational practices. * Ability to work independently from intake through execution and work closely with business partners on solutions and innovative process improvements. * Aligned with the Agoda values and in particular Legal Teams “Values in Action”. * A demonstrated can-do, roll up your sleeves, collaborative approach, coupled with a strong work ethic and sound judgment. * Experience with travel industry/technology. * Ability to forge trusted relationships with colleagues around the world.

You will drive sales performance reporting and strategic insights for the organization. You will own recurring reporting to the CEO and key business leaders, focusing on sales throughput, revenue, and productivity metrics. You will proactively identify root causes of underperformance and translate findings into actionable recommendations. You will partner with the data team to maintain and evolve tracking metrics while ensuring data quality. You will design and propose monthly sales targets and commission schemes, ranging from structural changes to incremental adjustments. You will own the sales segmentation strategy, including portfolio allocation and area strategy. You will take ownership of proposed uplifts to the P&L, quantifying potential impact and grounding proposals on evidence to drive confident decisions. You will partner with cross-functional teams to roll out changes and own GTM logistics and visibility tracking. You will run experiments or deploy risk-mitigating approaches ahead of full launch. You will own a standardized post-rollout review for every commercial change, documenting learnings against hypotheses. You will maintain a running record of past decisions and outcomes to build on previous work.

Drive the execution of business initiatives to enhance campaign process efficiency and performance. Support the planning and evaluation of commercial levers to drive incremental growth. Develop regional operational frameworks spanning campaign strategy, traffic, promotions, and tracking metrics. Collaborate with key stakeholders to share best practices, learnings, and new growth opportunities through playbooks, reports, and workshops. Serve as the key point of contact between regional cross-functional teams and country markets to drive operational excellence. Own post-campaign performance reviews in partnership with analytics and cross-functional teams.

This role is designed to drive the strategic growth and optimization of Agoda's Key Accounts supply pillar. You will serve as a critical bridge between the Key Accounts team and senior leadership, providing strategic direction and ensuring alignment with broader company objectives. The position requires a consulting mindset combined with strong analytical skills and hands-on execution capabilities to manage cross-functional projects and influence long-term strategy. You will be responsible for commercial enablement and stakeholder management, leading the development of high-impact presentations and internal cadences. Additionally, you will drive strategy and insights by building chain-specific analyses and translating complex data into clear narratives for internal and external audiences. This role demands the ability to manage multiple projects simultaneously while collaborating effectively with diverse teams to deliver high-quality results.

The Fintech Commercial team serves as the critical bridge between external fintech partners and Agoda's Finance department. This role involves representing the business side of Agoda's 'Pay-in' and 'Pay-out' pillars within the fintech ecosystem. You will work closely with fintech partners and cross-functional stakeholders to identify and implement payment optimization initiatives. The position focuses on driving fintech innovation and launching new payment methods to enhance the overall payment infrastructure. As a Senior Analyst, you will be responsible for analyzing payment partner commercials and validating strategic deals. You will own the invoice reconciliation process and drive business case development for new fintech initiatives. This role requires a results-oriented professional who can manage complex financial data and provide actionable insights to support business decisions. You will be expected to work in a dynamic environment defined by volatility and complexity.

This role serves as the strategic lead for enterprise-wide AI initiatives, bridging the gap between business objectives and technical execution. The successful candidate will drive the development and implementation of a comprehensive AI strategy that aligns with corporate goals and regulatory requirements. They will coordinate across business units to ensure consistent application of AI technologies and methodologies. The position requires a deep understanding of both the commercial potential of AI and the technical complexities of implementation. Success in this role depends on the ability to manage complex stakeholder relationships and deliver measurable business value through AI initiatives. The individual will be responsible for defining the roadmap for AI adoption and prioritizing high-impact use cases across the organization. They will establish robust governance frameworks to ensure compliance, ethical use, and accountability in AI deployment. Continuous monitoring of AI program performance and value realization is essential to demonstrate ROI and guide future investment decisions. This role demands a balance of strategic vision and operational execution, requiring the candidate to work closely with technical teams to translate business needs into technical solutions.

This role focuses on managing leasing operations for a defined market segment. You will research and identify suitable tenants by analyzing their needs and economic viability. The position involves managing property advertising and presenting available spaces to attract both short-term and long-term tenants. You will provide comprehensive information about properties, including expansion plans and local market conditions, to support tenant navigation. The role requires active participation in lease negotiations to close deals and support overall leasing operations. You will also manage rental application data and personal references to ensure smooth leasing processes. Regular reporting and performance analysis are essential to propose improvements and support the team's success. Staying updated with current property market trends is crucial for applying effective strategies and improving team performance.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Fintech Commercial team is the glue between external Fintech partners (schemes, PSPs, issuers) and Agoda’s Finance department. We represent the business side of Agoda’s “Pay-in” (Consumer Payments) and “Pay-out” (Business payments) pillars within the Agoda Fintech ecosystem. Together with our Fintech partners and cross-functional stakeholders, we identify and implement payments optimization initiatives, launch new payment methods and drive Fintech innovation across Agoda. **The Opportunity:** We are looking for a talented, results-oriented Manager, Fintech Commercial to join the Agoda finance team. You will have: * Leverage your analytical skills to run analyses, enhance the data infrastructure in collaboration with our data teams and build business cases. * Work with leading Fintech and payments companies on payments optimization initiatives on a global scale. * Partner with cross-functional Agoda stakeholders: Product, Engineering, Data, Legal, Finance teams, Customer Services and more. Successful candidates tend to have strong analytical and data skills and are self-starters who are comfortable working in environments defined by volatility, uncertainty, complexity and ambiguity. In addition, good performers in this role are organized, possess effective interpersonal skills and can successfully partner with cross functional teams in a result-oriented manner. **In this Role, you’ll get to:** * Analyze payment method cost and performance data sets to identify optimization opportunities * Collaborate closely with Product and FinTech solutions on Fintech roadmaps, strategic planning and initiative prioritization * Evaluate partnership opportunities with our Fintech partners in form of business cases to realize cost savings or create incremental revenue streams * Become a subject matter expert for Pay-in topics across Agoda and fulfill ad-hoc Finance requests to educate stakeholders about payments deal economics **What You’ll Need to Succeed:** * 4-8 years of professional experience in fields like Analytics, Consulting, Strategy & Operations, Data Science or similar; experience in online or e-commerce business preferred * 2+ years of experience in payments or Fintech, ideally on the merchant-side in a role that requires you to analyze payment performance as your day-to-day job * Bachelor’s degree in any field as minimum requirement; MBA or master’s degree in business / finance / management preferred since strong business acumen is required in this role * Strong numerical and analytical skills (e.g., running queries with SQL, building dashboards) with keen attention to detail * Demonstrated track record of successfully identifying and executing complex,data-driven strategies that resulted in measurable revenue growth and margin improvement * Ability to effectively communicate proposals to potential partners and internal stakeholders * Willingness to move quickly, adapt well to change, and thrive in dynamic environments; professional “get it done” attitude and strong work ethic * Fluency in English is required

* Commercial Strategy & Performance Governance Spearhead enterprise performance tracking across UPC and GBKK, establishing executive KPI frameworks and automated commercial intelligence to accelerate sales velocity, optimize partner productivity, and steer revenue growth. * Network Strategy & Footprint Optimization Architect data-driven network expansion strategies, leveraging capacity and geographic throughput models to optimize service point density, expand market penetration, and maximize operational yield. * Executive Advisory & Strategic Alignment Serve as a trusted advisor to senior leadership, synthesizing complex operational datasets into high-impact strategic roadmaps that align cross-functional execution with high-level corporate objectives. * Incentive Architecture & Revenue Governance Oversee end-to-end governance and financial audit of sales incentive models and partner commissions, ensuring policy compliance while optimizing pay-for-performance structures to drive commercial behavior. * Commercial ROI & Investment Optimization Evaluate and optimize capital allocation across promotional campaigns, strategic sales initiatives, and partner programs—establishing rigorous ROI tracking frameworks to maximize revenue capture. * Analytics Infrastructure & Scalability Drive the evolution of business intelligence architecture through advanced modeling, standardized frameworks, and automation, eliminating operational friction to deliver real-time, enterprise-wide decision support. * Cross-Functional Leadership & Operational Cadence Serve as the analytical nexus across Sales, Field Operations, KAM, and Finance, aligning leadership on operational priorities, orchestrating strategic planning, and resolving critical business challenges.