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Regional Seller Operations (Shopee) - Operations - Bangkok

Shopee

Regional Seller Operations role based in Bangkok with Shopee, focused on optimizing seller operations across regional markets. The position involves monitoring seller performance metrics, resolving complex seller-related issues, driving process improvements through AI and automation, and collaborating with cross-functional teams including product, engineering, and local markets. The role emphasizes data-driven insights to enhance platform policies and the seller experience. The role requires a relevant degree in Business, Engineering, or a related field, 1-3 years of experience in management consulting (tech company experience is a plus), strong analytical and problem-solving skills, and proficiency in SQL and/or Excel. Candidates should have excellent stakeholder management and communication skills, with the ability to work in a dynamic, multicultural environment.

Operations Execution Lead (SPX Express) - Operations

Shopee

The Operations Execution Lead (SPX Express) is responsible for leading day-to-day manpower execution across multiple facilities, ensuring reliable manpower fulfillment and on-time deployment. The role guides the Execution team, works with Operations and manpower vendors to manage gaps and risks, and establishes execution standards, SOPs, and escalation processes. It also drives process improvement and the rollout of manpower-related initiatives. The position requires a Bachelor's degree in Business Administration, Logistics, Supply Chain Management, Operations Management, or related fields, with 3–5 years of relevant experience. Candidates should have team leadership or multi-facility coordination experience, strong problem-solving and analytical skills, and the ability to manage stakeholders and vendors in a fast-paced environment.

HR Business Partner - Scommerce - People - Bangkok

Shopee

The HR Business Partner role sits within Shopee's People team in Bangkok, supporting the Scommerce business unit. The position partners closely with business leaders to implement an effective people strategy, coach stakeholders, and influence significant business decisions. Core duties include administering performance management and compensation planning, supporting change initiatives, identifying future skill needs, and driving employee engagement strategies based on survey feedback. The role requires a Bachelor's or Master's degree in business administration, human resources, or a related field, plus 3-7 years of HR management experience. Candidates must understand employment legal practices, thrive in dynamic and ambiguous environments, and communicate clearly with stakeholders at all levels.

Partner and Seller Support L3 (Contract)

Shopee

Contract role based in Bangkok with SPX Express, the logistics arm of Shopee, supporting partner and seller operations. The position owns escalated operational issues, conducts root-cause analysis, drives process improvements, and works cross-functionally with Operations, Product, Sales, and Customer Service teams. The role also prepares reports, tracks issue resolution outcomes, and provides management with insights based on operational data and trends. The role requires a bachelor's degree in Business Administration, Logistics, Operations Management, or a related field, plus experience in operations, seller management, logistics, or process improvement. Candidates need strong problem-solving and analytical skills, proven experience handling escalations end-to-end, and the ability to coordinate stakeholders in cross-functional, fast-paced environments.

Senior Business Strategy - Project Management (SPX Express)

Shopee

This role is part of the Operations team at Shopee, focusing on the end-to-end operational process from buyer search to product delivery. The position involves driving strategic initiatives across markets to achieve business impact in growth, profitability, and efficiency. The role requires defining project scope and deliverables, acting as an escalation point for problems, and supporting data analysis and competitor benchmarking. Key qualifications include strong critical thinking, project management skills, and the ability to work in a fast-paced environment.

Key Account Management (SPX) (Contract) - Operations - Bangkok

Shopee

This contract role focuses on managing relationships with partners to ensure business alignment and drive growth. Responsibilities include analyzing performance data, executing strategies to increase NS volume, and coordinating monthly promotions. The position requires close collaboration with sales and business development teams to onboard new partners and conducting training sessions on best practices. The role emphasizes data analysis, market insights, and effective communication to support partner success.

Warehouse Planning and Control Tower Lead (SPX )

Shopee

This role involves leading initiatives in resource management and overseeing resource allocation for Business As Usual operations and specific campaigns. The position requires generating reports to evaluate actual staffing levels and analyzing productivity metrics. The candidate must collaborate to assess and adjust manpower requirements based on operational needs and monitor expenses to ensure alignment with budgeted figures.

Resource Planning (Contract) (SPX) - Operations - Bangkok

Shopee

This contract role focuses on resource planning within the Operations department in Bangkok. The primary duties involve tracking recruitment progress for fleet and agents to ensure hub capacity, and collaborating with the project team to develop strategies for enhancement. The position also requires collecting and validating subcontractor agent suitability information, reviewing ad hoc requests, and monitoring daily capacity and fulfillment. Additionally, the role includes strategically allocating manpower agents to support operations at seller sites and maintaining supportive assets for on-site operations. Key qualifications include a Bachelor's degree (fresh graduates welcome), proficiency in Microsoft Office, strong analytical and problem-solving skills, and the ability to adapt to a fast-paced environment.

Express Performance Control (SPX) - Operations

Shopee

This role focuses on managing Fleet and Hub Operations performance. The position involves developing strategies to drive synergy across different hubs and continuously improving key performance indicators (KPIs) regarding staff productivity, quality, service level, and stakeholder satisfaction. The candidate will collaborate with the Operational Excellence Team on Quality Assurance and SOP development, assist in cross-functional project planning, and work with management to set long-term strategies and operational goals.