This role focuses on managing hotel-level relationships within Japan to grow the coverage and quality of Agoda's supply network. You will work with a portfolio of high-growth supply partners, serving as a strategic consultant who offers advice on how to excel on the commercial platform. The position requires close collaboration with partners to identify revenue growth opportunities and innovative solutions. You will be responsible for executing focused project sprints and training partners on Agoda's technologies, tools, and models. The role demands the ability to prioritize daily tasks, monitor results, and track progress using internal systems and data dashboards. You will communicate efficiently with partners through various channels, including phone, email, messaging, and webinars, ensuring timely and effective responses to all requests.
You will join the Customer Experience Group (CEG) Consumer team to design self-service tools that help customers resolve booking issues. Your work will focus on reducing friction and frustration in the guest experience. As a senior designer, you will lead the direction and execution of these experiences across the space you own. You will collaborate closely with product managers, engineers, researchers, and cross-functional partners to drive your segment of Agoda and deliver solutions to complex challenges. You will be responsible for running discovery phases to define product requirements and testing prototypes with users to gather feedback. You will present your work to peers and leadership both asynchronously and in person. You will actively participate in weekly design critiques, workshops, all-hands meetings, and squad meetings. Additionally, you will document your design process and decisions to ensure clarity and alignment across the team.
You will be responsible for managing hotel-level relationships within Japan to grow the coverage and quality of Agoda's supply network. Your role involves engaging with high-growth supply partners to highlight revenue opportunities and innovative solutions. You will serve as a strategic consultant, offering advice on how to excel on the Agoda platform and execute focused project sprints to drive results. You will communicate efficiently with partners through various channels, including phone, email, messaging, and webinars. Using data and dashboards, you will prioritize tasks, monitor results, and track progress in internal systems. Additionally, you will train and inform partners on Agoda's technologies, tools, and models while responding to partner requests in a timely and effective manner.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team:** The Fintech Commercial team is the glue between external Fintech partners (schemes, PSPs, issuers) and Agoda’s Finance department. We represent the business side of Agoda’s “Pay-in” (Consumer Payments) and “Pay-out” (Business payments) pillars within the Agoda Fintech ecosystem. Together with our Fintech partners and cross-functional stakeholders, we identify and implement payments optimization initiatives, launch new payment methods and drive Fintech innovation across Agoda. **The Opportunity:** We are looking for a talented, results-oriented Payments Operations Analyst to join the Agoda finance team. You will: * Analyze payment partner commercials * Validate strategic deals and own invoice reconciliation * Run financial analysis and data-driven insights * Drive business case development for new fintech initiatives This is an ideal role for someone with 2–4 years’ experience in Finance, Fintech/Tech, or Consulting industries, who wants exposure to payments partner management at scale. Successful candidates tend to have strong analytical and data skills and are self-starters who are comfortable working in environments defined by volatility, uncertainty, complexity and ambiguity. In addition, good performers in this role are organized, possess effective interpersonal skills and can successfully partner with cross functional teams in a result-oriented manner. **In this Role, you’ll get to own:** **Commercial Operations & Controls** * Perform monthly reconciliation of fintech partner commercials (PSPs, Payment schemes, etc.) on a timely basis * Validate partner invoices against contractual terms and transaction-level data * Ensure reconciliation data pipelines remain accurate and complete by coordinating with BI and external partners * Be the trusted owner of reconciliation controls, maintaining clear documentation and partnering with stakeholders to ensure smooth audit walkthroughs each cycle * Maintain documentation trails and process controls in accordance with Finance governance **What You’ll Need to Succeed:** **Required** * Bachelor’s degree in Finance, Accounting, Economics, Business, or related field * Minimum 2 years of experience in:Consulting (Big4 preferred), Corporate Finance, Fintech / Payments, Commercial Finance or Deal Analytics * Advanced Excel skills: financial modeling proficiency required * Analytical mindset with strong quantitative skills * Detail-oriented with strong internal control awareness * Good written and verbal communication skills in English **Preferred** * Experience in payment ecosystem (PSPs, Payment schemes, etc.) * Exposure to SQL or data querying tools * Experience building structured business cases for senior stakeholders * Experience working cross-functionally in fast-paced environment * Knowledge of OTA business models (Merchant, Agency, Commission-based etc.) #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.
This role is responsible for owning and scaling Agoda's Supply Tech Ecosystem, ensuring partners can reliably integrate and operate on the platform. You will focus on core supply capabilities like ARI and content while enabling new use cases through the same integration layer. The position sits at the intersection of Product, Engineering, Supply, and Partners, requiring a hands-on individual who combines technical depth with execution. You will use Python and SQL to automate workflows, analyze data, and build proof-of-concept solutions to validate ideas before scaling. You will own the technical and operational health of assigned partner integrations, developing a deep understanding of their systems and data models to drive scalable solutions. You will design and implement automation, internal tooling, and lightweight applications to reduce manual work and improve visibility. The role involves collaborating closely with Product and Engineering teams to provide clear problem definitions and technical context for partner-related initiatives. You will support Supply and Commercial use cases enabled through partners, including B2B rates and distribution-specific configurations.
You will drive the profitable growth of Agoda's Strategic Partnerships and Travel Distribution business by managing end-to-end technical account management for the company's largest B2B accommodation partners. This role requires you to take full ownership of connection performance, including new builds, upgrades, and daily success rates, while ensuring optimal access to inventory and rates. You will collaborate cross-functionally with Product Managers to identify business needs and influence the design of next-generation features, while also serving as a trusted advisor to B2B clients by translating business requirements into technical specifications. You will leverage your technical expertise to optimize connectivity with key partners and extract and analyze complex data sets to identify trends and areas for improvement. The role involves automating business processes to support operational efficiency and resolving technical issues that impact client connectivity. You will work with diverse internal teams and world-leading travel providers to deliver innovative, scalable travel solutions at speed.
The Regulatory Risk Manager will lead the development and scaling of proactive, data-driven regulatory risk programs designed to navigate complex legal and compliance landscapes across multiple markets. This role requires identifying emerging regulatory risks, assessing business impact, and designing practical mitigation strategies to ensure the Customer Experience Group remains compliant and resilient. You will serve as a critical bridge between regulatory developments and business decisions, translating fragmented signals into clear priorities and governance. The position demands a strategic operator who can balance structured analysis with executive communication and day-to-day program execution in a fast-paced environment. You will partner closely with Legal, PR, Supply, and other internal business teams to drive cross-functional execution and manage government complaints. The role involves building and operating a regulatory risk management framework that identifies, assesses, and tracks risks across geographies. By incorporating regulatory findings into risk controls and escalation governance, you will help reduce operational noise and build a proactive foundation for country-level risk management.
This Accounting Supervisor role is based in Bangkok and supports the core operational entities of Agoda, focusing on accommodation and flight reservations. You will manage daily financial operations, including maintaining accounting records, controlling fixed assets, and issuing invoices. The position involves coordinating with intercompany teams for month-end closing and communicating with external auditors to ensure statutory reporting compliance. You will also prepare financial closing packages and detailed reports to support management reviews with the CFO and Finance Controller. You will have the opportunity to work within an online travel agency environment and collaborate with other brands under the Booking Holdings umbrella. The role emphasizes data analysis and strategic insights to drive sustainable business growth. Agoda Finance offers a well-defined career track with clear development targets, ensuring continuous professional growth and learning opportunities for team members. This is a hybrid role offering flexibility with a work-from-home allowance and a 30-day work-from-anywhere benefit. The position includes a comprehensive relocation package with visa sponsorship to help you and your family settle in Bangkok. You will also enjoy extensive benefits such as medical insurance, mental health support, travel discounts, and professional development budgets.
You will manage a portfolio of high-growth accommodation partners to expand Agoda's supply network and drive revenue. Your role involves identifying new business opportunities and maximizing the value of existing partnerships through strategic initiatives and focused project sprints. You will serve as the primary point of contact for partners, utilizing various communication channels to build strong relationships and ensure their success with Agoda's platform. You will leverage data and internal dashboards to prioritize tasks and track performance, while training partners on Agoda's technology and tools. The position requires a proactive approach to responding to partner requests and a commitment to achieving ambitious targets in a fast-paced, competitive environment. You will work closely with the team to roll out new products and introduce travelers to Agoda's services.
Within Booking Holdings, an enhanced and more connected B2B business is being built within Booking Holdings consolidating the businesses of Booking.com, Priceline and Agoda into a single global division ("New B2B Business") About the role A build role that owns the entire acquisition funnel for the named universe – from top-of-funnel demand generation to the deepest 1:1 account plays – weighted toward ABM depth. You run one tiered account-based motion: 1:1 & 1:few (ABM) where the value is, and a capped 1:many (Lead Gen) engine over the tail of the same named list. The art of the role is allocating finite team capacity across tiers – protecting 1:1 depth (the deep committee deals fund the whole program) while running an efficient 1:many engine. Player-coach: with a two-person team you personally carry the top 3–5 marquee accounts. Expect roughly 60% leadership / 40% own book; the discipline is protecting the leadership half when your own accounts heat up. What you will do * Own the target universe and the full funnel: tier the named list with BD; decide 1:1, 1:few, or 1:many treatment; set goals, capacity allocation across tiers (~70% toward ABM), and operating rhythm. * Run a capped 1:many Lead Gen engine over the tail – templated, archetype-segmented campaigns built with the shared Marketing Ops Specialist, routed cleanly to BD – deliberately bounded so it cannot crowd out the deep work. * Carry the marquee accounts yourself (player-coach); co-own named accounts with BD; guide committee mapping; own the multi-product narrative and land-and-expand path. * Direct bespoke content and exec engagement; build the playbook; define and own account-level and funnel measurement with MarOps/RevOps; lead and grow the team; sell the program internally. What you will need (required) * 6+ years in B2B marketing and/or sales, with 3+ years in ABM or named-account field marketing. * Full-funnel range – you can run both deep 1:1 ABM and scaled 1:many demand generation against a named list, with the judgment to allocate finite capacity (purely high-volume demand gen with no account depth is not the profile). * Player-coach appetite; demonstrated BD partnership; buying-committee fluency; multi-product selling; account + funnel measurement literacy; CRM/MAP fluency; people leadership; comfort building from scratch. Nice to have * Travel/fintech/loyalty/marketplace or partnership-led experience; ABM-platform exposure; self-serve funnels; ITSMA/ABM certification; new-function or post-merger experience. Why 70/30 (best-practice rationale) At the leadership level, 70/30 keeps the function’s identity anchored in depth: the committee deals carry the revenue and are the fragile, hard-to-rebuild capability, while the scaled engine is a controlled feeder rather than a competing P&L. Capping Lead Gen at ~30% of team capacity lets one Marketing Ops Specialist and a bounded automation motion serve the tail without pulling strategists off marquee accounts. Recommended default when the strategic named list is the primary prize. How we will measure success Primary (70%): committee engagement depth, joint account plans adopted, exec milestones, pipeline influenced, multi-product expansion, and deal velocity on strategic accounts. Secondary (30%): qualified pipeline and meetings from the capped 1:many tier, funnel conversion, and graduation of warming tail accounts. Plus team growth and playbook quality.