You will be responsible for managing and developing a portfolio of accounts within the Fashion category, ensuring consistent growth aligned with category objectives. The role involves building new and potential sellers into stronger partners while establishing strong relationships with key decision-makers to understand their specific business needs. You will proactively identify new business opportunities through market analysis and implement strategies to increase market share. Collaboration with internal teams such as product, marketing, and logistics is essential to ensure seamless account management and deliver exceptional customer experiences. You will also drive sales targets by negotiating contracts, managing renewals, and monitoring account performance to recommend improvements that optimize profitability. This position requires a Bachelor's degree in Business Administration, Marketing, or a related field, along with over 2-3 years of experience in key account management, preferably within the e-commerce industry. You must demonstrate a strong understanding of the e-commerce market and experience working with mass sellers and brands. The ideal candidate will have a proven track record of building long-term client relationships and achieving sales targets. You should possess effective communication and negotiation skills with the ability to influence sellers. Additionally, strong analytical skills are required to interpret market trends, sales data, and customer behavior to support informed decision-making.
This role leads Agoda's strategic partnerships with financial institutions in Taiwan, focusing on driving customer acquisition and commercial growth. You will identify and manage high-impact partnerships with banks, card issuers, and digital wallets to create long-term business value. The position requires a strategic yet hands-on approach to developing joint business plans, negotiating commercial agreements, and executing campaigns that align with market priorities. You will collaborate cross-functionally with teams across Commercial, Marketing, Product, Finance, Legal, and Operations to bring partnership opportunities from concept to execution. The role demands strong commercial acumen, analytical rigor, and the ability to influence internal and external stakeholders to deliver measurable outcomes.
This role focuses on driving retail sales strategy and partner acquisition for non-Shopee drop-off orders. You will lead a team of 15 employees across retail sales and SVP training functions, managing both direct staff and external BPO partners. The position requires managing partner performance metrics, specifically Average Daily Orders (ADO), and executing initiatives to boost productivity and order volume. You will also be responsible for resolving operational bottlenecks and partner escalations to ensure a seamless network execution. You will directly oversee a 15-person team, including 13 members in retail sales and 2 in SVP training. This involves leading full-time employees, temporary staff, and managing relationships with third-party BPO vendors. The role demands strong leadership skills to manage diverse teams and exceptional communication abilities for negotiation and relationship management. You will act as the primary point of contact for partner escalations and logistical challenges.
This role focuses on driving end-to-end program management for key cross-border fulfillment initiatives. You will design and maintain business dashboards to monitor critical KPIs such as FBS Coverage and New SKU Inbound. The position requires leading weekly business reviews and preparing management reports for regional leadership. You will coordinate cross-functional projects involving Operations, Product, and Marketing teams to enhance seller experience and operational efficiency. Additionally, you will develop strategic proposals and business cases to support new initiatives and leadership decision-making. You will analyze business performance to identify growth opportunities and operational bottlenecks through data-driven insights. The role involves monitoring project milestones, risks, and dependencies to ensure the timely delivery of key business initiatives. Success in this position requires a proactive approach to stakeholder management and a strong ability to drive execution across multiple teams.
This role focuses on managing the health, growth, and yield of the platform's ad marketplace. You will serve as a critical bridge between daily operations and strategic initiatives involving Data Science, Product, Sales, and Operations teams. The position requires owning the ad-related P&L, defining pricing strategies, and optimizing inventory and ad load configurations to ensure a balanced ecosystem between sponsored and organic content. You will also lead strategic projects and act as the primary liaison for commercial reviews while mentoring direct reports to drive execution. You will be responsible for diagnosing marketplace performance issues by analyzing eCPM ranking logic and resolving performance fluctuations. The role involves generating data-driven recommendations for merchant budgets and campaigns to optimize pacing and return on ad spend. Additionally, you will maintain robust BI and SQL-based reporting to provide actionable insights and lead end-to-end strategic initiatives, including new product rollouts and granular segment deep-dives.
You will drive sales performance reporting and strategic insights for the organization. You will own recurring reporting to the CEO and key business leaders, focusing on sales throughput, revenue, and productivity metrics. You will proactively identify root causes of underperformance and translate findings into actionable recommendations. You will partner with the data team to maintain and evolve tracking metrics while ensuring data quality. You will design and propose monthly sales targets and commission schemes, ranging from structural changes to incremental adjustments. You will own the sales segmentation strategy, including portfolio allocation and area strategy. You will take ownership of proposed uplifts to the P&L, quantifying potential impact and grounding proposals on evidence to drive confident decisions. You will partner with cross-functional teams to roll out changes and own GTM logistics and visibility tracking. You will run experiments or deploy risk-mitigating approaches ahead of full launch. You will own a standardized post-rollout review for every commercial change, documenting learnings against hypotheses. You will maintain a running record of past decisions and outcomes to build on previous work.
You will ensure the Product organization operates with clarity, focus, and strong execution by organizing priorities and tracking progress. You will work closely with teams across Product, Engineering, Sales, Marketing, Success, and Support to serve as the connection that keeps decisions, follow-ups, and processes aligned. You will thrive in this role if you enjoy creating structure, aligning people, and ensuring that important work moves forward smoothly. You will drive operational routines and structure, including weekly reports and reviews, meeting agendas, documentation updates, and preparation for releases or launches. You will create clarity across teams by structuring discussions into clear summaries, next steps, owners, and timelines. You will coordinate and support multiple initiatives to ensure deliverables such as assets, documentation, and communications are prepared and executed.
This role focuses on driving sustainable and profitable growth for assigned Modern Trade customers by developing and executing comprehensive customer business plans. You will serve as the primary business partner, leading commercial negotiations and delivering category growth through superior in-market execution. The position requires strong collaboration with cross-functional teams to ensure flawless delivery of promotions and commercial initiatives. You will be accountable for achieving turnover, market share, and profitability targets through effective joint business planning and relationship management. The role involves managing trade investments, monitoring customer performance, and identifying new opportunities to grow distribution and category performance. Success in this position depends on your ability to translate category strategies into actionable growth plans and maintain strong relationships with key decision-makers.
This role focuses on managing and growing a portfolio of high-potential sellers by driving FBS adoption and performance. You will own the seller incubation journey, ensuring a smooth transition from onboarding to scaling operations. The position requires developing data-driven growth plans and monitoring key metrics to optimize fulfillment efficiency and inventory availability. You will act as the primary point of contact for sellers, building strong relationships to ensure successful collaboration and business growth. You will collaborate closely with internal teams across Operations, Marketing, Product, and Warehouse to resolve issues and enhance the seller experience. The role involves identifying seller pain points and providing tailored solutions to improve stock health and operational efficiency. Additionally, you will gather seller feedback to drive continuous improvements in FBS products, processes, and policies.
This role focuses on managing and developing a portfolio of key accounts within the Fashion category to ensure consistent growth aligned with category objectives. You will be responsible for building strong relationships with decision-makers and identifying new business opportunities through market analysis. The position requires close collaboration with internal teams to deliver exceptional customer experiences and drive sales targets. You will handle contract negotiations and renewals while actively monitoring account performance to recommend improvements. The ideal candidate will proactively implement strategies to increase market share and achieve quarterly and annual sales goals. This is a strategic role requiring a deep understanding of the e-commerce landscape and the ability to influence at all levels.