Bangkok
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Listing record updated: October 17, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.
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Unilever is hiring a Customer Support Manager based in Bangkok for its Home Care business within Central Food Wholesales (Modern Trade). The role develops and executes customer business plans, leads commercial negotiations, manages Joint Business Planning, drives sales turnover, market share, and profitability, manages trade investments and promotions, ensures flawless in-store execution, and collaborates cross-functionally with Marketing, Supply Chain, Finance, CSP, and Customer Operations.
The position requires a minimum of 3 years of experience in Sales, Modern Trade, Key Account Management, or Customer Development, along with strong negotiation, commercial/financial acumen, P&L management, and analytical skills. Preferred qualifications include FMCG experience, managing national key accounts, Joint Business Planning, and category management knowledge.
Develop and execute customer business plans aligned with company growth objectives
Build strong relationships with key customer decision-makers and lead annual commercial negotiations
Lead Joint Business Planning (JBP) and translate category/brand strategies into customer-specific growth plans
Deliver monthly, quarterly, and annual sales targets and drive turnover, volume, market share, and profit
Manage trade investments, promotional spending within approved budgets, and ensure flawless execution of promotions and launches
Minimum 3 years experience in Sales, Modern Trade, Key Account Management, or Customer Development
Strong negotiation and influencing capability
Strong commercial and financial acumen
Ability to manage customer P&L and trade investments
Strong analytical and problem-solving skills
FMCG experience
Experience managing national key accounts
Experience leading Joint Business Planning processes
Knowledge of category management and customer profitability
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