This role focuses on driving sales growth for AIA products by engaging directly with retail customers through telemarketing channels and online platforms. You will be responsible for meeting individual and team sales quotas while delivering exceptional customer service. The position requires a proactive approach to identifying customer needs and matching them with appropriate insurance solutions to support AIA's mission of helping people live healthier, longer lives. You will play a key role in the marketing, distribution, and partnership team by executing sales strategies and coordinating distribution programs. The position involves managing customer relationships, handling existing accounts, and ensuring a high level of customer satisfaction. You will also contribute to process improvements and help build a positive work environment that supports long-term business growth.

We are seeking a motivated Telemarketing Sales Representative to join our dynamic sales team. In this role, you will be responsible for initiating and managing outbound calls to potential clients to generate leads and promote our financial products. You will work closely with the sales team to identify customer needs and provide tailored solutions that drive business growth. The ideal candidate will be comfortable with high-volume calling and possess a strong desire to achieve sales targets. You will play a key role in expanding our customer base by effectively communicating the value of our insurance and investment products. Your ability to build rapport quickly and close deals will be essential to your success. We offer comprehensive training and ongoing support to help you develop your sales skills and succeed in a competitive market.

We are seeking a motivated Telemarketing Sales Representative to join our dynamic sales team. In this role, you will be responsible for initiating and managing outbound calls to potential clients to generate new business opportunities. You will need to effectively communicate our products and services, answer inquiries, and qualify leads to ensure a steady pipeline of prospects. The ideal candidate will be comfortable working in a fast-paced environment and will strive to meet or exceed daily and monthly sales targets. You will work closely with the sales team to develop and implement effective calling strategies. This involves analyzing call data to identify trends and optimizing approaches to improve conversion rates. We are looking for someone with a strong customer service orientation who can build rapport quickly with clients. Your ability to handle objections and close deals will be crucial to your success in this position.

This role focuses on determining appropriate benefits and rates for group health insurance applications in accordance with AIA's policy guidelines. You will analyze the financial condition of the company, industry types, and employee group characteristics to price new policies, manage renewals, and handle contract amendments effectively. The position requires close collaboration with field forces and other internal functions to gather necessary information for sound decision-making. You will also be responsible for explaining underwriting actions and developing retention illustrations to demonstrate cost and expense areas. This is an opportunity to contribute to AIA's mission of securing a better future for customers and communities while building a long-term career in a leading insurance organization.

We are seeking a detail-oriented Insurance Specialist to join our team and support our insurance operations. You will be responsible for processing insurance applications, verifying documentation, and ensuring compliance with company policies and regulatory requirements. The ideal candidate will play a key role in maintaining accurate records and facilitating smooth transactions for our clients. In this position, you will collaborate with various departments to resolve inquiries and provide exceptional service. Your work will directly impact the efficiency of our insurance processes and the satisfaction of our policyholders. We are looking for someone who is organized, proactive, and committed to delivering high-quality results in a dynamic environment.

This role focuses on delivering technical medical expertise to support underwriting decisions and resolve customer inquiries and claims. You will provide professional guidance and medical advice to cross-functional teams including product development, underwriting, and claims departments. The position involves developing and implementing AIA's healthcare programs while collaborating with medical and wellness suppliers to ensure program success. You will be responsible for managing rehabilitation cases by assessing claimant needs, creating rehabilitation plans, and arranging necessary services. The role requires aligning with business policies to drive long-term growth and exploring opportunities to improve workflows. This is a chance to build a meaningful career while contributing to AIA's mission of helping people live healthier, longer, and better lives.

We are seeking a skilled Software Development Specialist to join our dynamic engineering team. In this role, you will be responsible for designing, developing, and maintaining high-quality software solutions that drive business value. You will collaborate closely with cross-functional teams to translate business requirements into technical specifications and deliver robust applications. The ideal candidate will work on various projects involving system integration, application maintenance, and performance optimization. You will participate in the full software development lifecycle, from requirements gathering and design to implementation, testing, and deployment. We value innovation and encourage you to propose improvements to existing systems and processes.

You will lead Agoda’s employee-facing People service delivery model, overseeing the People Help Desk, Tier 0 self-service foundations, and Global People Relations Services. This role requires shaping how employees and managers access support across a wide range of People topics, from day-to-day HR questions to complex and sensitive employee matters. You will own the effectiveness of the People support model, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This position is based in Bangkok, with relocation support provided for successful candidates not currently located in the city. You will lead the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics. You will also lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, and disciplinary actions. Your work will directly influence employee experience, manager effectiveness, and the evolution of the People function as Agoda grows globally.

You will lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services. This is a key leadership role responsible for shaping how employees and managers access support across a wide range of People topics—from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention. You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This role involves leading teams responsible for Tier 1 Help Desk services, Tier 0 self-service and knowledge foundations, and Global People Relations Services. You will establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. This position is based in Bangkok, and Agoda provides relocation support for successful candidates who are not currently located in Bangkok.

You will lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services. This is a key leadership role responsible for shaping how employees and managers access support across a wide range of People topics—from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention. You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This position is based in Bangkok, with relocation support provided for successful candidates not currently located in Bangkok. The role requires a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization. You will lead the teams responsible for People Help Desk / Tier 1 services, Tier 0 / self-service and knowledge foundations, and Global People Relations Services, including case governance and specialist support for complex employee relations matters. You will establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. You will also enable digital, conversational, and AI-supported service delivery, partnering with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management.