Telemarketing Sales Representative

This role focuses on driving sales growth for AIA products by engaging directly with retail customers through telemarketing channels and online platforms. You will be responsible for meeting individual and team sales quotas while delivering exceptional customer service. The position requires a proactive approach to identifying customer needs and matching them with appropriate insurance solutions to support AIA's mission of helping people live healthier, longer lives.

You will play a key role in the marketing, distribution, and partnership team by executing sales strategies and coordinating distribution programs. The position involves managing customer relationships, handling existing accounts, and ensuring a high level of customer satisfaction. You will also contribute to process improvements and help build a positive work environment that supports long-term business growth.

• Maximize sales of AIA products and services through direct customer engagement
• Build demand by highlighting product capabilities that meet client needs
• Develop and implement sales and distribution programs for the direct sales channel
• Manage existing accounts or run named accounts within a specific geography
• Ensure positive customer experiences and high partner satisfaction levels
• Perform additional tasks as assigned to align with business policies
• Identify opportunities to improve workflows and maintain a balanced work environment

• Strong communication skills for direct customer interaction
• Ability to meet individual and team sales quotas
• Basic understanding of sales principles and customer service
• Willingness to work in a call center environment
• Attention to detail in data entry and record keeping
• Ability to build and maintain long-term business relationships